Compass

General Manager

Compass$105K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership in hospitality, food service, retail, or event operations.
  • Bachelor's degree in Hospitality Management or related field preferred.
  • Strong financial understanding of labor and cost controls.
  • Proficiency with business and operational technology systems.
  • Excellent communication and leadership skills.
  • Passion for hospitality and delivering exceptional guest experiences.

Responsibilities

  • Lead banquet and event operations, ensuring efficient setup, service, and breakdown.
  • Maintain high standards for guest service, food quality, safety, sanitation, and alcohol compliance.
  • Build strong relationships with clients, guests, team members, and venue partners.
  • Manage labor, inventory, budgets, scheduling, forecasting, and operational reporting.
  • Ensure adherence to company systems and policies.
  • Recruit, train, coach, and develop managers and team members.
  • Foster a collaborative work environment focused on accountability and performance.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
Full Job Description
Salary: $105-120,000

Other Forms of Compensation: Bonus Eligiable

Job Summary

As a General Manager at the Baltimore Convention Center, you are responsible for maintaining a balance between floor supervision, administration, team member training and mentoring, and hosting/communicating with groups. Strive to exceed guest expectations while executing "The Levy Difference".

Key Responsibilities
  • Lead banquet and event operations, ensuring efficient setup, service, and breakdown.
  • Maintain high standards for guest service, food quality, safety, sanitation, and alcohol compliance.
  • Build strong relationships with clients, guests, team members, and venue partners.
  • Manage labor, inventory, budgets, scheduling, forecasting, and operational reporting.
  • Ensure proper use of company systems and adherence to company policies and procedures.
  • Recruit, train, coach, and develop managers and team members.
  • Foster a positive, collaborative work environment focused on accountability and performance.

Qualifications
  • 5+ years of leadership experience in hospitality, food service, retail, or event operations.
  • Bachelor's degree in Hospitality Management or related field preferred.
  • Strong financial acumen and understanding of labor and cost controls.
  • Proficiency with business and operational technology systems.
  • Excellent communication, leadership, and relationship-building skills.
  • Passion for hospitality and delivering exceptional guest experiences.

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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