This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
$121K - $162K *
Tackle global IT sourcing challenges by managing vendor relationships, optimizing contract negotiations, and driving strategic projects. Become a subject matter expert while balancing operational task...
2 days ago
$115K - $130K *
Pioneer innovative media strategies that drive engagement across healthcare audiences. Lead and collaborate with partners to execute comprehensive media campaigns, ensuring effective ROI through data...
4 days ago
Lead Client Services Project Manager
$90K - $130K *
Drive the successful implementation of client-facing projects through effective project management, collaboration with GSI partners, and adherence to best practices, ensuring alignment with scope, bud...
Reposted 2 days ago
$80K - $132K *
Shape your career as a Design Project Manager, leading data center design projects across the U.S. Collaborate with teams, manage design processes, and ensure project success while traveling up to 30...
Today
$150K - $180K *
Accelerate progress at an evolving AI company as a founding sales leader, driving enterprise revenue, crafting a sales playbook, and mentoring a growing team. Your expertise in agentic AI and enterpri...
1 week ago
$101K - $152K *
Transform healthcare operations by leading technology-driven product initiatives. Collaborate with global teams to execute a strategic roadmap that enhances revenue cycles and operational efficiencies...
2 days ago
$90K - $130K *
Play a key role in driving product innovation from ideation to market launch. Collaborate with cross-functional teams to shape product strategies and optimize performance, ensuring seamless experience...
6 days ago
$105K - $125K *
Engage with healthcare clients to identify product opportunities and drive impactful initiatives. Collaborate across teams to develop strategies for effective screening, credentialing, and onboarding...
Reposted today
Access & Reimbursement Director (Central)
$189K - $246K *
Lead and mentor a team focused on access and reimbursement strategies, ensuring healthcare providers and patients have the resources to support therapy initiation and continuity within nephrology care...
2 weeks ago
Director, Compliance & Control Oversight - Growth
$201K - $278K *
Transform compliance and controls for growth at a leading financial institution. Drive regulatory oversight, partner relationships, and marketing initiatives while building a robust compliance team in...
3 weeks ago
$87K - $120K *
Drive successful enterprise IT implementations as a trusted partner, ensuring customer satisfaction and ROI. Lead project management, technical assistance, and business analysis while enhancing proces...
2 weeks ago
Sr. Director, Product Management
$222K - $334K *
Join a dynamic team as you lead global product strategy and manage a diverse portfolio. Drive innovation and profitability through cross-functional collaboration and market analysis while mentoring a...
Today
$205K - $240K *
Elevate your legal expertise by leading and innovating commercial legal strategies that guide dynamic agreements, shape AI governance, and partner with cross-functional teams to drive business objecti...
2 weeks ago
Manager, Data Protection Services
$117K - $157K *
Lead a high-impact data protection program, defining and executing strategies that secure sensitive data while fostering a talented team in a dynamic environment focused on security and AI innovation...
1 week ago
Senior Customer Success Manager
$130K - $170K *
Join a team that's dedicated to ensuring our strategic accounts thrive through expert guidance, strong customer relationships, and data-driven strategies, while fostering growth, retention, and meanin...
1 week ago
Account Executive - New Business
$80K - $120K *
Unlock potential by driving new business acquisition in the mid-market segment. Own the entire sales cycle, from prospecting to closing deals, while leveraging innovative solutions and collaborating w...
1 week ago
$197K - $260K *
Drive innovation by leading the AI Platform's architecture and team, enabling intelligent workflows throughout the organization. Collaborate with product managers to ensure efficient, scalable AI solu...
2 weeks ago
$100K - $130K *
Empower project success as a Program Manager, overseeing execution quality and financial performance across multiple commissioning projects while developing Project Managers to achieve strategic objec...
Reposted 2 days ago
$90K - $130K *
Transform the landscape of B2B SaaS compliance products by leading product strategy, enhancing customer insights, and driving impactful AI innovations to deliver measurable business value...
3 weeks ago
$75K - $104K *
Drive captivating motion experiences by collaborating with creative teams, transforming concepts into engaging visuals. This role demands a blend of technical expertise and strong storytelling to elev...
Reposted 1 week ago
$120K - $150K *
Grow your career with a leading ingredient manufacturer, driving strategic account management and fostering deep customer relationships while achieving sales goals and overseeing complex account plann...
1 week ago
$100K *
Drive demand generation strategy and campaign execution in the ANZ market, partnering with Sales leadership to enhance pipeline growth for established and innovative real estate marketing platforms fo...
3 weeks ago
Workday Absence and Time Tracking Consultant
$90K - $120K *
Unlock potential by delivering tailored Workday Absence & Time Tracking solutions through full-cycle implementations and client support, ensuring optimized systems that meet diverse organizational nee...
2 weeks ago
Senior Customer Success Manager
$104K - $183K *
Drive customer success by fostering strong partnerships and optimizing value realization. Champion cross-functional collaboration to enhance enterprise customer engagement and develop tailored success...
1 week ago
Director, Business Development, US East
$130K - $155K *
Empower our sales team by developing innovative strategies to drive growth in oncology translational science. Join us in creating impactful relationships and leveraging market opportunities while work...
2 weeks ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.