Director, Customer Experience Jobs in Philadelphia, PA

Unlock potential by leading HRIS strategy and optimization, overseeing a team to enhance Workday and UKG systems. Drive transformation and collaboration across HR, Finance, and Operations for impactfu...

Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...

Lead total rewards strategy for a complex global healthcare tech firm. Drive compensation and benefits governance, align workforce investment with business goals, and ensure compliance while fostering...

Lead the charge in transforming customer identity platforms, driving modernization and operational excellence while overseeing a multi-team engineering organization to enhance security and customer en...

Transform employee relations by building a robust ER model, leading complex investigations, and empowering HR teams. Drive strategic initiatives while managing sensitive employee matters to create eff...

Lead the charge in shaping a skills-powered talent ecosystem, driving strategy and governance for enterprise skills and talent marketplace initiatives that enhance workforce planning and career growth...

Elevate operational excellence by leading transformation initiatives and optimizing Shared Services. Collaborate with senior leaders to drive measurable improvements in productivity, cost efficiency...

Transform client relationships as a strategic leader, guiding a high-performing account management team to enhance client satisfaction and loyalty while driving operational excellence and business gro...

Oversee high-impact initiatives driving productivity gains in Sales and CS. Blend strategic thinking with hands-on leadership to ensure effective execution of cross-functional programs aligned with AG...

Innovate the growth strategy for our impact-driven organization, leading teams in expanding revenue while effectively enhancing patient engagement and outcomes in underserved communities. Drive measur...

Shape the future of value-based payments by leading product strategy, overseeing team development, and driving market innovations within a collaborative, cross-functional environment...

Champion innovative strategies for State & Local Government, bridging customer needs with product development. Drive revenue growth and enhance customer relationships through industry insights and tai...

Pioneer revenue growth by leading integrated commerce strategies across wholesale, Amazon, and e-commerce channels. Collaborate with key stakeholders to ensure market leadership, profitability, and se...

Lead the North America partner and field marketing strategy, driving measurable pipeline growth and team development. Collaborate with sales and partners to enhance marketing effectiveness and achieve...

Shape the future of customer data management by leading cross-functional strategies, ensuring trusted information flow, and driving adoption across commercial teams. Collaborate with stakeholders to e...

Build and lead a robust Service Management Office to enhance IT operations, ensuring effective governance, accountability, and continuous improvement across a complex 24x7 environment, while fostering...

Lead global field operations, driving strategy and execution across sales, technical services, and partner functions. Collaborate with senior leadership to optimize pipeline management, forecasting, a...

Lead and optimize digital media delivery across consulting, technology, and client engagement. Drive strategic growth, operational excellence, and team development, ensuring innovative solutions in Go...

Accelerate growth through strategic demand generation and integrated marketing campaigns. Collaborate with Sales and Product teams to optimize the pipeline, drive revenue, and enhance customer engagem...

Lead client relationships and drive strategic growth while ensuring high-quality delivery. Collaborate across teams to align marketing efforts with client objectives and mentor account strategists for...

Lead and develop a team of Product Managers to drive AI-powered product strategy, governance, and investment decisions. Shape the organization's AI capabilities while ensuring responsible AI practices...

Drive operational excellence by partnering with senior leaders to translate strategy into actionable results. Oversee cross-functional initiatives, enhance organizational effectiveness, and champion b...

Lead the charge in optimizing workforce operations and analytics for multi-condition health care services. Develop strategies for capacity planning, staffing, and analytics to drive efficiency and sup...

Lead transformative product marketing strategies that drive enterprise growth, aligning customer insights with business priorities. Develop high-performing teams and scalable processes to enhance mark...

Drive corporate marketing strategy by leading brand, communications, and creative teams. Collaborate across functions to enhance market presence and ensure alignment with business goals while managing...