Director, Customer Experience Jobs in Ottawa, ON

Analyze market dynamics to build a revenue-generating marketing strategy. Transform inbound and outbound pipelines, align teams, and enhance brand positioning to drive demand in the utility SaaS secto...

Empower your career by leading a team to redefine agent support tools. Drive AI integration while managing people and crafting strategies to enhance customer service efficiency and quality across a co...

Advance your career by leading the integration of knowledge, learning, certification, and community through AI-driven solutions, enhancing organizational capabilities and driving strategic initiatives...

Lead the charge in empowering Neuromuscular patient communities by building strategic relationships, understanding critical needs, and influencing care pathways. Collaborate with cross-functional team...

Drive operational excellence as you lead billing and collections activities in a TPA environment. Partner across functions to minimize revenue leakage and enhance client experience while overseeing te...

Transform product marketing by leading a dynamic team to define strategy, positioning, and go-to-market initiatives for a broad SaaS portfolio, driving measurable impact across multiple customer segme...

Drive brand evolution and marketing strategy across channels, leveraging AI to enhance creative output and customer engagement. Collaborate with Sales and Product teams to deliver impactful, data-driv...

Take ownership of clinical operations and team leadership in a dynamic setting where you empower staff, elevate patient care standards, and drive financial outcomes through strategic oversight and com...

Transform project delivery as a Senior Project Manager, guiding multidisciplinary teams through design and construction phases, ensuring quality and client satisfaction across diverse sectors, and dri...

Champion strategic growth and relationship management for high-value client accounts, ensuring satisfaction and identifying opportunities for upselling and cross-selling to enhance overall account per...

Drive impactful AI transformation by leading a high-performing cross-functional pod, ensuring delivery excellence through agile practices and strong stakeholder collaboration in a fast-paced environme...

Unlock potential by leading cross-functional teams to build and deploy AI solutions that enhance workflows across the organization, impacting Marketing, Sales, and more, while ensuring secure and effi...

Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...

Oversee end-to-end project delivery, managing scope, budget, and client expectations. Collaborate on requirements and risk assessments, ensuring timely completion of moderate complexity projects while...

Shape the future of Ecommerce marketing by driving premium video sales and client relationships. Leverage CTV expertise to enhance growth for DTC brands and optimize media strategies as we expand into...

Drive ownership of the financial data taxonomy library, ensuring intuitive discovery and compliance across datasets, while collaborating cross-functionally to implement scalable solutions in a dynamic...

Join a team that's redefining strategic execution to empower firm leadership. Leverage your expertise to guide innovative initiatives, synthesis insights, and engage senior stakeholders, driving impac...

Join a dynamic mobile product team focused on enhancing advisor capabilities across iOS and Android. Collaborate with stakeholders to translate workflows into impactful features, ensuring a seamless u...

Drive product vision and strategy for innovative project experiences, collaborating across teams to create cohesive and intelligent workflows. Lead the design and execution of high-impact user-facing...

Join a dynamic team to own the global strategy and execution for a cutting-edge money movement platform. Drive innovations, ensure compliance, and transform complex payment networks into seamless, eff...

Unlock potential by managing diverse projects, collaborating across teams, and enhancing client experiences to achieve exceptional results, while leveraging innovative tools for effective planning and...

Shape the future of customer support by leading a dynamic team focused on delivering exceptional service. Drive operational excellence and enhance customer experience in a fast-paced B2B SaaS environm...

Drive your career forward by leading strategic sales initiatives in regulated industries. Leverage your Salesforce expertise to cultivate partnerships, expand pipeline, and establish market leadership...

Advance your career by driving a high-impact content strategy that enhances thought leadership and audience engagement, while collaborating with executives and experts to shape impactful narratives th...

Drive enterprise-wide excellence by unifying technology, operations, and governance. Lead digital transformation, optimize processes, and manage resources to support growth and innovation within a col...