Director, Customer Experience Jobs in Ottawa, ON

Accelerate pipeline generation for the Public Sector by owning marketing strategies, analyzing performance gaps, and translating narratives into impactful campaigns. Collaborate with cross-functional...

Optimize global clinical projects by leading teams and ensuring high-quality deliverables on schedule and budget. Empower customer relations through effective communication and adherence to standards...

Drive client relationships by leading complex projects, ensuring timely delivery and satisfaction. Be proactive in resolving issues, optimizing processes, and fostering collaboration within teams to e...

Transform cybersecurity solutions by leading product development to enhance threat detection and response capabilities while balancing strategic vision with practical customer needs across diverse tec...

Engineer impactful sales operations strategies, drive revenue planning, and enhance forecasting capabilities through collaboration across Sales, Finance, Marketing, and Delivery teams, ensuring measur...

Transform the infrastructure of over 700,000 websites as an engineering leader. Drive the technical vision for a high-traffic hosting platform, mentoring teams and ensuring reliability, scalability, a...

Lead the charge in shaping innovative people programs that enhance employee experience and foster a positive organizational culture. Drive strategic HR initiatives aligned with our goals while managin...

Create a transformative SaaS platform that enhances collaboration and knowledge sharing across teams, driving digital transformation through intelligent workflows and personalized user experiences. Sh...

Drive innovation in AI-assisted call handling by delivering scalable features that enhance frontline agent performance and improve operational outcomes. Collaborate cross-functionally to shape product...

Transform the way we strategize as a leading advisor, guiding market analysis and data-driven insights to shape the future direction of the company, mentoring teams and driving operational success in...

Unlock potential by driving strategic insights and operational execution within a high-impact team. Collaborate with senior leaders, analyze competitive landscapes, and build financial models to guide...

Champion IT operations by leading the team to ensure stability, security, and high performance of technology infrastructure and services, while enhancing customer experience across all locations and a...

Drive the architectural strategy for corporate IT security platforms, focusing on identity and access management, network infrastructure, and automation practices that ensure security and reliability...

Manage and lead the Global Customer Accounts team, ensuring exceptional service delivery and engagement for top global clients while driving strategic initiatives and continuous improvement across div...

Join a team that's redefining customer experiences in the cannabis industry. As an integral part of our sales force, you will manage the sales process end-to-end, driving growth and forging strong cli...

Elevate scientific excellence by leading the development and oversight of innovative content across therapeutic areas, fostering robust client relationships, and driving strategic brand initiatives fo...

Shape IT project success by leading complex initiatives in a dynamic environment. Collaborate closely with cross-functional teams while ensuring strategic alignment and effective governance throughout...

Create impact as a Project Manager in IT, guiding cross-functional teams to successfully deliver complex projects. Drive collaboration, manage resources, and ensure alignment with business objectives...

Lead and transform CAPSJ's operations within Canada's security sector. Drive quality delivery, client satisfaction, and strategic growth, while ensuring compliance and fostering team development in a...

Empower quality care by overseeing nursing services and leading risk management initiatives in a collaborative environment, ensuring compliance and excellence in resident care delivery through effecti...

Transform the landscape of compensation in North America by crafting innovative strategies for the TIC industry, ensuring they meet both operational needs and regulatory standards while engaging speci...

Empower clients by transforming Workday data through advanced reporting and analytics. Lead project teams in delivering tailored reporting solutions while mentoring junior staff and ensuring best prac...

Drive customer marketing initiatives through hands-on execution and data insights, enhancing value for existing customers, boosting engagement, and elevating retention efforts across channels and camp...

Drive impactful procurement strategies and lead cross-functional teams to optimize OSFI's resource management, ensuring effective stewardship and innovation in a dynamic public sector environment...

Lead and support client software implementations for manufacturing ERP solutions, ensuring customer satisfaction through exceptional communication and problem resolution, all while adhering to company...