Director, Customer Experience Jobs in Ottawa, ON

Pioneer customer success with enterprise restaurant groups. Drive retention, growth, and strategic relationships while shaping best practices. You'll be the business consultant they need to thrive in...

Elevate customer trust by designing end-to-end dispute experiences that simplify complexity, promote transparency, and ensure seamless resolution across diverse banking scenarios. Collaborate closely...

Transform growth strategies into actionable plans by building a high-performing team. Drive demand generation, optimize pipeline processes, and leverage AI innovations to ensure scalability and measur...

Innovate and drive product design strategy at a leading tech firm, combining your creative skills with leadership to shape impactful user experiences and advance AI integration across all platforms...

Champion initiatives that elevate talent and performance strategies, ensuring impactful outcomes through data-driven insights, field engagement, and change management. Collaborate across teams to advo...

Transform financial planning and analysis across the enterprise by leading strategic budgeting, forecasting, and performance management initiatives, while building a high-performing team and fostering...

Empower your career by driving Wealthsimple's retail equity capital strategy. Lead strategic partnerships and initiatives in a dynamic, high-impact environment, enhancing investment opportunities and...

Develop integrated marketing strategies for culinary programs, driving customer engagement through cooking classes and culinary experiences. Lead initiatives by collaborating cross-functionally to opt...

Manage and grow strategic client partnerships, driving AI workforce development outcomes. Collaborate with stakeholders to create actionable plans and ensure delivery against client goals while identi...

Shape the future of ad formats at a leading company, owning strategy and execution. Drive improvements in design, placement, and user experience across high-traffic surfaces while collaborating with d...

Champion strategic sales and service operations, driving growth across North American markets. Lead teams to enhance customer satisfaction while fostering innovation and operational excellence. Execut...

Join as a vital operational partner, shaping governance and strategy within product development. Drive excellence in SDLC processes and integrate tools to support organizational growth and efficiency...

Drive quality assurance and continuous improvement in global laboratories, ensuring compliance with ISO/IEC 17025. Collaborate with teams to implement best practices and support laboratory operations...

Analyze client needs and project demands to integrate effective workplace solutions. Lead multi-faceted projects, ensuring collaboration and communication across teams, enhancing occupant satisfaction...

Lead a dynamic Privacy Engineering team to enhance privacy capabilities, driving solutions that ensure privacy as a core feature. Collaborate with cross-functional teams to influence product developme...

Shape the future of strategic partnerships by driving growth with key B2B merchants. Oversee complex relationships, influence outreach, and collaborate across teams to achieve ambitious goals in the f...

Pioneer the future of search by leading a high-impact engineering team. Drive strategic initiatives in Single and Cross-Retailer Search, utilizing ML to innovate relevance and ranking that enhance use...

Engage customers through direct interactions, utilize expert sales techniques, and elevate your results by turning opportunities into wins. Excel in a dynamic environment, driving significant growth a...

Lead the evolution of complex software systems for mission-critical applications. Collaborate with engineering teams to drive architecture, execution, and delivery while fostering a culture of innovat...

Transform global employee relations by leading investigations, coaching managers, and standardizing practices across diverse regions to ensure consistent compliance and support for the workforce...

Optimize project success by leading technology implementation initiatives, collaborating with stakeholders, and managing vendor relations for seamless execution and innovative solutions to drive organ...

Drive operational excellence by leading a regional HVAC team, ensuring top-notch service delivery, compliance, safety, and client satisfaction across maintenance and project work while fostering team...

Engage with clients by developing strategic accounts while driving sales growth and ensuring customer satisfaction. Collaborate across teams to identify opportunities and manage complex sales cycles w...

Manage and develop a blend of contractors and full-time engineers. Lead teams while promoting growth, managing technical direction, and driving change through AI adoption and collaboration with stakeh...

Lead the design and implementation of innovative customer education programs. Enhance user onboarding and support self-sufficiency through scalable learning resources while collaborating with cross-fu...