Director, Customer Experience Jobs in Oakland, CA

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Unlock potential by leading a transformative strategy for customer experience, optimizing operations through innovation, and collaborating across teams to enhance user engagement and satisfaction at s...

Drive customer experience transformation by defining strong strategies and scaling operations to enhance experiences for consumers, Dashers, and diverse marketplace interactions...

Champion the events strategy for the Americas, driving impactful engagements to boost pipeline growth and enhance customer experiences through innovative and cohesive marketing programs...

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

Drive transformation and operational excellence in service delivery, leading a high-performing team to enhance employee experience through strategic initiatives, automation, and AI-enhanced capabiliti...

Shape the future of customer experience by leading product innovation for AI-driven support systems. Oversee a dynamic team to enhance satisfaction and efficiency, and create proactive engagement stra...

Redefine client engagement by leading a tech-driven Client Experience team, enhancing service quality through innovative tools, and fostering talent for operational excellence in a fast-paced support...

Join a team that's dedicated to client satisfaction and account management, overseeing key relationships within a portfolio while driving service excellence, profitability, and a culture of team engag...

Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...

Unlock innovative solutions as a Principal User Experience Designer, driving high-quality design across complex products. Collaborate with product and engineering teams to deliver scalable, user-cente...

Champion the future of client relations by leading a team of program managers, focusing on client retention and service delivery excellence while driving profitable growth through strategic account ma...

Take ownership of a strategic leadership role, shaping intelligence and analytics for Patent Licensing, enhancing data-driven decisions and fostering collaboration across legal and finance teams in su...

Lead advanced customer analytics initiatives, providing strategic insights and fostering client relationships. Drive analytics delivery excellence with distributed teams while identifying growth oppor...

Transform customer interactions by owning the customer experience lifecycle, integrating AI capabilities, and synthesizing data-driven insights to bolster revenue growth and streamline operations acro...

Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...

Join a dynamic team driving audience strategy, measurement, and automation in retail media. Collaborate across departments to enhance advertiser value and establish cohesive data practices. Lead initi...

Shape the future of mental health practice management by leading our AI-first design team to create seamless EHR experiences that enhance provider workflows and engage clients effectively. Inspire inn...

Empower customer engagement and growth by leading post-sale marketing strategies, designing lifecycle campaigns, and driving adoption and retention. Collaborate with cross-functional teams to scale pr...

Shape the future of program management by leading client accounts, ensuring successful project delivery, and driving business growth. Collaborate closely with sales and R&D to achieve KPIs and maintai...

Transform the future of customer support by leading global AI initiatives and overseeing a diverse team to ensure seamless B2C experiences. Drive innovation, manage cross-functional collaborations, an...

Elevate the HR landscape by guiding managers, enhancing performance processes, and fostering a strong company culture. Partner with leaders to shape development programs and drive engagement as we gro...