Director, Customer Experience Jobs in New York, NY

Transform the paid media landscape by leading strategies for eCommerce growth across multiple channels. Drive innovation and performance as you unify media efforts and build a best-in-class team focus...

Unlock potential by leading a creative team to craft innovative, immersive experiences and brand campaigns that resonate with audiences, fostering collaboration and professional growth throughout the...

Reimagine the future of fan engagement by leading the creative team in crafting immersive experiences that captivate audiences, driving innovation and storytelling from concept through execution while...

Drive transformative change for digital initiatives, ensuring leaders and employees effectively adapt to new processes and technologies across the organization. Partner with business leaders to embed...

Lead the charge in architecting automated customer care solutions, integrating AI-driven frameworks, and driving scalable platform infrastructure to enhance post-sale operational efficiency for custom...

Grow strategic enterprise partnerships and drive revenue by navigating complex sales cycles. Leverage expertise in AdTech and consultative sales to unlock client value and lead the growth of the Strat...

Lead the charge in developing and commercializing payer analytics products, driving product strategy and execution within a matrixed environment. Collaborate cross-functionally to translate market ins...

Lead innovative creative strategies for high-impact digital ad campaigns, focusing on performance-driven results and delivering diverse, high-volume content across multiple platforms, including Meta a...

Shape a cohesive customer experience vision for a leading financial institution. Lead and develop a multidisciplinary design team, collaborate across functions, and establish metrics that connect desi...

Lead the charge in driving sales success within the enterprise sector. Own the complete sales cycle, engage with high-profile clients, and collaborate with founders to refine strategies that drive gro...

Drive strategic growth by building and expanding client relationships across multiple creative services. Leverage established accounts to create tailored growth plans while collaborating with business...

Lead the charge in shaping a high-performance culture by partnering with Finance, Legal, and Operations teams to enhance talent management, org design, and employee engagement in a rapidly growing env...

Lead strategic media research initiatives, advising senior clients while ensuring operational excellence and driving growth across multi-year portfolios. Shape impactful research strategies influencin...

Lead the comprehensive marketing function, driving customer growth through integrated strategies across brand, retail, digital, and lifecycle marketing, while optimizing performance and maintaining br...

Lead digital transformations within the Adobe ecosystem, driving architecture strategy and delivering cohesive customer experiences through integration and innovation in data-driven marketing solution...

Optimize partner engagement strategies to enhance onboarding, growth, and retention. Drive personalized marketing initiatives through data insights while collaborating across teams to elevate the part...

Champion the execution of multi-channel CRM campaigns, leading a team to deliver high-quality customer communications while ensuring operational excellence and strategic alignment with business goals...

Join a dynamic team to lead post-sale customer engagements, ensuring value realization and driving renewals. You'll coordinate complex operations, build strong relationships, and optimize account heal...

Empower the evolution of our customer communications ecosystem across multiple channels. Lead innovative marketing strategies, optimize operational excellence, ensure regulatory compliance, and enhanc...

Transform the enablement landscape by leading strategic initiatives that empower revenue teams to thrive. Your expertise will drive program design, execution, and continuous improvement to enhance pro...

Unlock new business opportunities by managing sales processes and developing strong client relationships. Drive strategies from lead generation to contract negotiations, ensuring client satisfaction a...

Transform marketing strategy by driving demand generation across critical healthcare audiences, fostering growth for patient care and clinician recruitment through innovative, multi-channel campaigns...

Lead the development of agentic commerce strategy, fostering partnerships and driving adoption of Circle's infrastructure and products in a rapidly evolving market. Collaborate across teams to establi...

Lead the charge in driving strategy and growth for a mobile app that enhances traveler engagement and retention through AI-driven experiences, collaborating with cross-functional teams to deliver user...

Partner with us to drive impactful integrated communications programs that engage audiences, foster relationships, and create compelling storytelling opportunities across various media channels, from...