Director, Customer Experience Jobs in New York, NY

Lead the charge in Workforce Transformation by measuring AI’s impact, redesigning roles, and shaping skills for the future. Collaborate with cross-functional leaders to anticipate workforce needs and...

Lead the charge in shaping product strategies and overseeing diverse teams to enhance cross-functional collaboration, drive product innovation, and achieve operational excellence in alignment with cor...

Elevate your career by guiding a high-performing team to foster strategic growth and client success. Drive product adoption and maximize revenue retention while developing long-term account plans for...

Unlock potential by leading category management for externally manufactured oral solid dose products. Partner across teams to enhance supplier engagement, optimize sourcing, and drive strategic procur...

Empower change by leading Sales technology initiatives, driving adoption, and collaborating with stakeholders to enhance processes and training. Measure impact and develop resources to ensure successf...

Unlock your leadership potential by driving creative strategy and managing a high-performing team, maximizing its impact on business growth and performance marketing. Collaborate cross-functionally to...

Lead and innovate customer experience strategies, integrating technology and human support to enhance product adoption and retention, while driving revenue growth and scaling the Customer Experience o...

Drive transformative demand generation strategies across channels, overseeing innovative test frameworks and maximizing analytics partnerships. Lead a diverse team to implement scalable solutions that...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Lead the design and implementation of transformative customer support solutions, enhancing AI efficiency and driving collaboration across teams. Your strategic vision will shape a seamless experience...

Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...

Drive global talent acquisition strategies to enhance recruitment and build a high-performing, inclusive team. Collaborate with leadership to align hiring practices, optimize processes, and leverage A...

Drive UI/UX strategy and product design across platforms, creating high-quality, user-centered experiences. Lead a design team, establish scalable design systems, and collaborate with cross-functional...

Drive the success of a global cloud contact center service by leading product strategy, managing cross-functional teams, and ensuring alignment with business priorities throughout the product lifecycl...

Elevate sales performance by developing and scaling a forward-thinking sales enablement strategy. Lead onboarding, ongoing skills enhancement, and sales methodology adherence while leveraging AI-drive...

Drive the product strategy for a comprehensive commercial platform, overseeing multifunctional execution and leveraging cross-team collaboration to enhance customer engagement and operational efficien...

Lead and mentor a high-performing design team, driving product design strategy and delivering user-centric solutions. Collaborate with stakeholders to enhance customer experiences and foster a culture...

Drive operational excellence in design management by leading strategic initiatives, optimizing workflows, and ensuring project alignment with business goals across a diverse portfolio of design projec...

Reimagine the delivery of professional services by leading cross-functional teams to exceed customer expectations. Leverage strategic partnerships and expertise to drive project success, ensuring qual...

Drive client success through leadership and innovative strategies. Oversee a dynamic team, manage client relationships, and resolve complex issues to enhance client satisfaction and support commercial...

Join a team that's redefining business operations by leading and executing strategic initiatives. Collaborate closely with executive leadership to drive performance metrics and optimize staffing for m...

Lead the strategy and execution of enterprise applications and data management. Own product roadmaps, ensure system efficiency, and build a high-performing team while driving innovation through AI and...

Join us to optimize our GTM operations, driving efficiency and insights across sales, marketing, and customer success. Leverage data and technology to enhance processes, support leadership, and ensure...

Lead the charge in shaping a high-impact Customer Success function. Oversee strategy, processes, and metrics to enhance customer retention and growth, ensuring scalability and revenue generation for t...

Drive excellence in facility service management with a focus on client satisfaction, team leadership, and operational efficiency. Oversee site operations, manage budgets, and enhance employee engageme...