Director, Customer Experience Jobs in New York, NY

Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...

Lead the charge in optimizing customer journeys by analyzing data to identify friction points, designing experience improvements, and partnering cross-functionally to enhance loyalty and operational p...

Lead the charge in transforming service delivery excellence by developing strategic plans, driving portfolio growth, and mentoring high-performing teams to achieve customer satisfaction and measurable...

Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...

Champion exceptional digital experiences as you build and lead a high-impact Product team. Own end-to-end strategy, drive cross-functional collaboration, and create lasting customer engagements that e...

Pioneer industry standards in digital identity and security. Lead strategic engagement and influence across key ecosystems. Collaborate with teams to drive innovation and ensure compliance with emergi...

Lead the New Business Experience team, driving product strategy and execution from marketing handoff to policy bind. Collaborate with executives to create AI-native solutions and ensure exceptional cu...

Advance customer insights by leading research initiatives, collaborating cross-functionally, and designing strategies that integrate the Voice of the Customer to drive actionable organizational improv...

Champion a culture of innovation as a strategic partner to senior leaders, driving organizational design, workforce strategies, and AI-led insights to foster high-performing, engaged teams in a fast-p...

Champion customer success by leading strategic initiatives, enhancing relationships, and driving retention through effective team management and data-driven decision-making. Collaborate cross-function...

Empower your career by managing complex commercial furniture projects, ensuring timely execution and budget adherence. Collaborate with cross-functional teams and stakeholders to deliver exceptional c...

Drive strategic account management for key client relationships while mentoring a high-performance team to ensure seamless delivery and client success, fostering innovation and growth opportunities ac...

Empower our supply chain operations by leading inbound logistics and optimizing partnerships. Strategically navigate global risks, mentor teams, and drive operational excellence to enhance product del...

Champion the evolution of our product platform, driving strategic vision and leading product teams to optimize customer impact through innovative solutions and data-driven insights within a collaborat...

Manage delivery excellence across diverse cloud engagements while developing a high-performing team. Cultivate strategic client relationships and ensure financial health of projects, driving success t...

Support the success of cloud engagements by leading delivery outcomes, overseeing program execution, and managing a high-performing team to ensure client satisfaction and business growth across multip...

Elevate client relations by leading PR initiatives for Enterprise Tech accounts. Drive strategic communications, mentor teams, and craft compelling narratives while overseeing campaign execution and m...

Transform the landscape of product marketing by launching innovative strategies, drive brand loyalty, and create impactful messaging. Lead a dynamic team while navigating cross-functional relationship...

Engage as a strategic program management leader, ensuring successful delivery across multiple initiatives, driving consensus among diverse stakeholders and optimizing process effectiveness in a fast-p...

Transform digital engagement by leading marketing and commerce strategies. Drive growth initiatives, optimize client technology stacks, and enhance customer experiences using top platforms. Collaborat...

Lead the charge in digital marketing and commerce strategies to drive client growth. Collaborate with enterprise clients and optimize technology solutions that enhance customer engagement and revenue...

Transform client digital strategies by driving marketing, commerce, and loyalty solutions to enhance engagement and revenue growth. Leverage expertise in top platforms to design impactful experiences...

Empower sales excellence by leading strategy and execution in a global network. Drive revenue growth through effective agent-led initiatives while ensuring luxury service standards and seamless custom...

Elevate operational excellence by leading the transformation and automation of our operations organization, driving strategic initiatives and building a high-performing centralized team to redefine in...

Unlock potential by leading sales strategies and managing performance across global service networks. Partner with cross-functional teams to drive revenue growth and enhance customer experiences while...