Director, Customer Experience Jobs in New York, NY

Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...

Unlock potential by leading global transformation of client servicing platforms. Drive strategy, enhance client experience, and streamline operations, ensuring measurable improvements in efficiency an...

Lead the charge in driving product strategy and execution, managing a high-performing team while navigating market dynamics to achieve sustainable growth and competitive advantage in healthcare equipm...

Advance organizational success by leading talent management strategies. Drive initiatives in workforce planning, talent acquisition, and performance management while fostering a culture of engagement...

Shape the future of talent management by leading strategies that attract, develop, and retain a high-performing workforce. Collaborate with executives to align HR initiatives with organizational goals...

Join a team that's transforming complex ideas into captivating visual stories through innovative multimedia design. Lead creative initiatives while collaborating with cross-functional teams to elevate...

Oversee creative production operations, ensuring clear project briefs and deadlines. Collaborate with teams across multiple client engagements while enhancing workflows and process adherence to delive...

Transform customer success by leading a dynamic team, optimizing outcomes for strategic accounts in the real estate sector, and developing scalable processes that enhance retention and growth as the o...

Tackle customer success at scale by leading a team of CSMs, driving enterprise NRR outcomes, and fostering cross-functional partnerships. Use AI and data-driven insights to enhance customer engagement...

Champion exceptional user experiences by driving product strategy and design. Collaborate with cross-functional teams to redefine workflows, prioritize features, and enhance usability, delivering impa...

Discover impactful leadership opportunities by managing and elevating the Inside Partner Success team to enhance client experiences through operational excellence and strategic collaboration...

Elevate your career by leading the development and execution of innovative total rewards programs that drive talent retention, enhance employee experience, and align with business growth in a dynamic...

Optimize event marketing strategy and execution for transformative experiences. Lead and elevate a diverse portfolio of events, drive pipeline growth, and enhance brand visibility through innovative p...

Lead the creation and execution of business value strategies, enhancing customer outcomes and driving measurable financial impacts in banking by establishing a high-performing Value Services team with...

Champion data excellence by leading commercial data strategy and governance in a key role, driving quality, integration, and innovation across the organization to support commercial growth and informe...

Transform data governance practices while leading cross-functional teams to ensure compliance, quality, and responsible use of data. Drive strategic initiatives to elevate enterprise data from a proce...

Accelerate progress at customer retention and success operations by developing scalable processes, enhancing data-driven decision-making, and leading cross-functional initiatives that drive customer h...

Drive strategic product vision and execution in the Procurement domain. Lead a high-performing team, integrating modern SaaS capabilities with capital planning and construction workflows, to achieve s...

Champion innovative observability solutions by driving end-to-end product vision, portfolio strategy, and AI-driven capabilities for a cohesive platform ecosystem that meets enterprise needs and enhan...

Drive strategic initiatives and operational excellence in a pivotal leadership role overseeing two high-impact teams focused on innovation and problem-solving to support business growth and adaptabili...

Unlock the potential of data-driven marketing by leading audience segmentation, campaign strategies, and performance analysis to enhance engagement and boost revenue across multiple communication chan...

Drive client success by overseeing Managed Services delivery, managing operations, and building crucial relationships across diverse cultural settings. Leverage consultative skills to align technology...

Empower your career as you lead key agency relationships and drive revenue growth. Utilize your strategic selling expertise to develop innovative solutions in a dynamic media landscape, and foster las...

Drive the digital transformation of patient engagement strategies, enhancing user adoption and reducing friction across patient journeys. Collaborate with cross-functional teams to optimize digital to...

Champion the growth engineering function by leading the development of scalable platforms and innovative AI solutions. Transform growth methodologies and optimize account prioritization to enhance tea...