Director, Customer Experience Jobs in Montreal, QC

Lead the transformation of customer experience through strategic vision and execution. Drive impactful storytelling, measurable outcomes, and develop capabilities at scale within our global organizati...

Join a team that's transforming product strategy in a dynamic environment. Lead a high-impact team to define and deliver innovative solutions that drive operational efficiency and customer satisfactio...

Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...

Lead the charge in strategic account management across a $10M+ portfolio, driving growth, enhancing client relationships, and ensuring operational excellence while collaborating across organizational...

Accelerate progress at a leading startup by shaping product strategy, optimizing SDLC, and mentoring a high-performing team to achieve business growth and market leadership...

Lead the Customer Success organization to enhance customer engagement, drive renewals, and maximize value realization across diverse segments through strategic execution and cross-functional collabora...

Play a key role in shaping customer success strategies for diverse clients, leveraging account management expertise to drive revenue, NPS, and operational excellence while ensuring a seamless customer...

Drive the vision for digital experiences by leading design strategy, mentoring teams, and engaging clients to deliver exceptional websites and eCommerce solutions that align user needs with business g...

Drive revenue growth and enhance client satisfaction by managing client relationships, aligning business objectives, and coordinating internal teams to deliver exceptional client experiences and ident...

Join a team that's redefining corporate events through strategic leadership, innovative planning, and team empowerment, delivering high-impact experiences that drive engagement and meet business objec...

Empower clients by analyzing credit information to support lending decisions in Commercial banking. Drive optimal loan structures and maintain exceptional client relationships while minimizing risk ex...

Create a seamless customer experience by defining and optimizing global processes. Engage with stakeholders and transform complex needs into actionable plans, ensuring intuitive and scalable solutions...

Reimagine customer relationships in aviation as you bridge client needs and technical solutions, enhancing their experience while driving long-term partnerships across diverse regions and managing cri...

Empower our customer relationships by analyzing needs and delivering tailored solutions. In this dynamic role, engage with decision makers across regions, ensuring exceptional service and critical iss...

Empower growth as you lead integrated marketing programs that drive revenue and engagement across digital and enterprise segments, collaborating with cross-functional teams to achieve strategic goals...

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

Drive operational excellence by overseeing distribution center performance, fostering a culture of safety and efficiency. Collaborate across teams, optimize logistics processes, and lead strategic ini...

Empower revenue growth by driving sales in the Canadian market, developing strong relationships, and exceeding goals. This individual contributor role requires a self-motivated sales professional with...

Transform the HR function by leading talent strategies and HR initiatives to enhance workforce development, employee experience, and organizational effectiveness while ensuring compliance with best pr...

Collaborate to architect the future of CX technology, designing a scalable platform ecosystem that enhances customer interactions while leading high-performing teams in systems design and AI experienc...

Lead the charge in driving client success through strategic account management, mentoring a high-performing team, and enhancing long-term partnerships. Collaborate cross-functionally to deliver except...

Shape the future of DTC ecommerce by driving growth through strategy and innovation across Shopify and TikTok Shop, aiming for $20M+ in annual revenue while leading a dynamic team focused on results a...

Accelerate success at a dynamic remote-first company, engaging with teams to drive innovation. Leverage your skills in a collaborative environment, contributing to diverse projects and enhancing custo...

Create and lead strategies to enhance customer value and drive growth by shaping adoption, engagement, and advocacy programs that empower users to achieve meaningful results with the platform through...

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...