Director, Customer Experience Jobs in Grand Rapids, MI

Shape the future of credit growth by driving initiatives across markets. Collaborate with leadership to enhance application and account rates, coach teams, and implement marketing strategies, ensuring...

Accelerate project execution and client confidence by leading technical implementations across multiple complex projects, mentoring junior PMs, and ensuring consistent delivery standards in a dynamic...

Accelerate progress at impactful business transformation projects as you lead cross-functional teams in program execution, ensuring alignment with strategic goals and delivering on time and within sco...

Drive customer lifecycle marketing strategies for iCasino and Sportsbook. Lead CRM initiatives to enhance retention and loyalty, manage omni-channel communications, and partner with martech teams for...

Lead the charge in delivering cross-functional platform initiatives ensuring alignment across teams and driving enterprise-ready solutions through strong technical depth and exceptional program leader...

Champion customer retention and growth through data-driven insights and tools. Collaborate cross-functionally to address churn, enhance sales opportunities, and improve customer experiences, while des...

Lead transformative change in contract management, optimizing processes and compliance. Collaborate across teams to advance the contract lifecycle management capabilities, enhancing operational effici...

Unlock potential by joining a high-growth sales team focused on transforming patient financial accessibility. Drive acquisition of small medical practices with innovative solutions in a dynamic, remot...

Transform client relationships by leading high-complexity engagements, developing teams, and establishing operational foundations. As a trusted advisor, ensure outcomes across multiple work streams, d...

Drive strategic initiatives in life sciences by mentoring teams and advising enterprise customers on AI-driven solutions, enhancing commercial and clinical operations through innovative architecture a...

Make your mark at a global technology leader, driving sales and customer success for Eli Lilly through strategic account development and collaboration across multiple business units to achieve sustain...

Lead the charge in managing complex Salesforce projects, serving as the primary client liaison. You will utilize your expertise to deliver tailored solutions, drive impactful outcomes, and maintain st...

Transform the AR team by leading full lifecycle management, driving automation, and enhancing compliance. Collaborate across functions to align strategies, monitor KPIs, and streamline invoicing proce...

Engage in building a comprehensive partner marketing program from the ground up. Define strategy, collaborate with teams, create content, and establish systems that enhance partnerships and drive pipe...

Shape the future of underwriting by leading complex strategies and best practices, mentoring teams, and driving profitable growth through data analysis and strategic oversight across the enterprise...

Champion innovation in game design, guiding teams from concept to launch. Lead creative direction for distinctive player experiences within Netflix Games, fostering collaboration and excellence across...

Pioneer business transformation in Consumer Banking, leading engagements from strategy to execution. Build senior client relationships, deliver impactful results, and support practice growth through i...

Drive efficiency and excellence in billing operations, leading a dynamic team to enhance accuracy, accelerate cash flow, and ensure compliance. Collaborate with cross-functional teams to implement str...

Shape enterprise application governance by coordinating projects, driving prioritization, and ensuring clear visibility across stakeholders. Collaborate with Tech and Business Owners to align initiati...

Elevate your career by leading our Internal Audit function, ensuring robust financial governance and risk management. Collaborate with senior executives and the Audit Committee to enhance business pro...

Shape the future of technology integration by leading strategic initiatives across diverse platforms, ensuring alignment with business objectives. Drive agile delivery and governance while managing st...

The Account Executive - New Logo, Enterprise is responsible for managing existing client accounts and driving revenue growth through upselling services. This role requires strong communication skills...

Join a team that's redefining user experiences through innovative design and impactful solutions. Collaborate with stakeholders to craft seamless interactions on Salesforce and AWS platforms, ensuring...

Champion innovative product solutions by transforming complex user challenges into high-value AI experiences, leading from exploration to validation while ensuring compliance in a dynamic enterprise e...

Lead the charge in optimizing clinical appeals processes, ensuring compliance and high-quality outcomes. Manage a skilled team while collaborating with stakeholders to enhance operational effectivenes...