Director, Customer Experience Jobs in Durham, NC

Oversee the post-sales lifecycle of CIQ Planning as a Senior Customer Success Manager, facilitating implementation, driving adoption, and enhancing revenue impact by influencing cross-functional teams...

Manage the Clinical Solutions publishing program, overseeing global and local content strategies, financial performance, and stakeholder partnerships to optimize medical reference and digital product...

Accelerate progress at a leading tech firm by managing cross-functional software delivery programs, ensuring alignment with strategic goals and improving operational clarity. Drive collaboration and m...

Empower teams by driving the strategic direction of a Salesforce platform, optimizing user experiences, and implementing AI solutions across departments to enhance operational effectiveness and busine...

Oversee comprehensive internal investigations across the Americas region. Lead and develop high-performing teams while managing sensitive issues like fraud and harassment. Execute high-level investiga...

Join a team that's committed to delivering strategic tax solutions while managing client relationships. Lead a talented group in optimizing financial opportunities for diverse clients while ensuring c...

Lead the charge in clinical safety surveillance, ensuring compliance and efficiency across trials. Guide teams on SAE/AESI management, oversee quality assurance, and drive process improvements for opt...

Optimize enterprise technology investments by leading portfolio management strategies that drive alignment with strategic priorities, enhance value realization, and facilitate effective decision-makin...

Unlock revenue growth for high-performing ecommerce brands by managing a fast-paced sales cycle from prospecting to close. Drive product adoption and optimize ROI strategies through personalized engag...

Elevate the future of Life Sciences marketing by driving growth and adoption in North America. Lead strategic marketing initiatives, collaborate with teams, and optimize performance to achieve commerc...

Transform customer engagement through strategic field marketing. Lead event planning and execution for impactful customer programs, driving measurable outcomes and fostering cross-functional collabora...

Drive initiatives that enhance cancer care navigation, integrating workforce development with ACS's program resources to overcome barriers and improve patient outcomes through collaboration with stake...

Engage in high-level EHR implementations for health systems, driving success from design to sustained adoption. This director-level role focuses on executive relationships, delivery excellence, and op...

Lead high-impact platform initiatives, bridging engineering, security, and compliance. Drive execution with precision in modern infrastructure operations, ensuring timely delivery while managing compl...

Develop impactful analytics strategies to enhance operational performance and participant outcomes. Collaborate with leaders to solve complex challenges through data-driven insights and foster relatio...

Drive your career forward as a pivotal leader in product management, shaping strategy, fostering collaboration, and enhancing customer experiences across diverse teams while overseeing the full produc...

Lead the charge in shaping product strategy for Rental Partnerships, driving seamless integrations, and enhancing user experiences. Collaborate across teams to elevate transactions while focusing on c...

Champion global customer support excellence by leading a team dedicated to delivering consistent, high-quality experiences across diverse regions and channels. Drive strategic operational improvements...

Shape the future of Internal Medicine as a dynamic leader, coaching medical professionals while executing strategic initiatives that enhance collaboration across teams and drive impactful medical affa...

Drive advanced social strategy and lead a team of specialists to deliver exceptional results within pharma/healthcare, enhancing client relationships and campaign performance while staying ahead of in...

Elevate the Natural Channel business by driving growth and innovation through strategic partnerships and effective leadership, while fostering a collaborative environment that delivers exceptional cus...

Accelerate progress at the forefront of global regulatory affairs by leading strategies for IND/CTA approvals, ensuring product launches, and executing post-marketing initiatives in the oncology secto...

Advance revenue growth and partner loyalty by leading enterprise sales, mentoring the team, and optimizing implementation strategies for strategic educational accounts within a defined territory...

Accelerate your career by leading QC lab support in a biologics facility. Drive operational excellence, manage compliance, and ensure inspection readiness while developing a high-performance team in a...

Lead the charge in optimizing QC lab operations, ensuring compliance and efficiency in drug substance manufacturing. Manage teams, drive continuous improvement, and align QC with manufacturing to deli...