Director, Customer Experience Jobs in Columbus, OH

Transform customer experiences by leading cybersecurity service delivery. Oversee programs for federal clients, ensuring operational excellence and compliance while developing high-performance teams a...

Reimagine healthcare payer operations by driving AI strategies and product vision across claims, member management, and benefit configuration, ensuring innovative capabilities deliver measurable value...

Lead and develop a high-performing sales team, ensuring adherence to commercial strategy while driving accountability and effective sales processes across the organization...

Join a team that oversees underwriting operations, guiding strategic initiatives and enhancing customer relationships while ensuring compliance with regulations and performance metrics...

Develop strategic sales initiatives for enterprise services in the payments sector. Engage with key banking clients across the Americas, drive impactful relationships, and enhance business growth thro...

Lead and manage a dynamic team of strategists in digital advertising, ensuring quality output and effective collaboration. Oversee performance, drive innovation, and foster growth while maintaining a...

Take ownership of the entire banking product strategy; lead execution across onboarding, transaction processing, treasury solutions, and card issuance, fostering team growth and cross-functional colla...

Drive growth and differentiation for a cloud portfolio by shaping strategy, aligning teams, and ensuring execution. Lead P&L accountability while fostering a high-performance culture and collaborating...

Champion innovative solutions in healthcare by collaborating with stakeholders to enhance clinician experiences. Lead product strategy and development to drive results and improve patient care across...

Lead a high-performing team to deliver over 40 complex healthcare implementations annually, ensuring excellence in clinical and operational outcomes while fostering cross-functional collaboration and...

Reimagine product management by leading AI-driven innovations that influence real-time decision-making and optimize enterprise data workflows. Collaborate with diverse teams globally to shape a vision...

Lead the charge in end-to-end UX design for digital products, collaborating with cross-functional teams to deliver customer-centered solutions that enhance satisfaction and drive business results acro...

Tackle project delivery challenges and drive customer satisfaction by effectively managing service execution for diverse client portfolios while enhancing team performance and solution adoption...

Champion strategic customer success by developing account plans, driving engagement, and enhancing product adoption. Leverage data and AI tools to foster relationships with key members and ensure thei...

Join a team that drives global process standardization and optimization across materials management and production planning, ensuring scalable supply chain execution in a dynamic Engineer-to-Order env...

Advance client outcomes by leading a high-performing team of Customer Success Managers, driving retention, growth, and satisfaction metrics while shaping overall partnership strategy and addressing cl...

Lead and optimize a diverse portfolio of retrofit projects, ensuring safe, timely, and budget-compliant execution while developing a high-performing team and managing key stakeholder relationships eff...

Oversee and innovate the performance, strategy, and governance of a multi-channel contact center, leading a dynamic team to drive operational excellence across diverse markets while enhancing customer...

Manage a diverse portfolio of Enterprise and Strategic accounts, ensuring customer satisfaction and driving adoption of cybersecurity solutions. Collaborate with internal teams to enhance product offe...

Collaborate with engineers to lead and mentor mechanical staff, ensuring high design and quality standards in HVAC systems and equipment selection while managing multiple projects effectively and prov...

Shape the future of healthcare by leading product innovation and strategy for a top-tier Quality product line, ensuring market excellence and customer satisfaction through AI-driven solutions and cros...

Lead cross-functional teams to drive product commercialization, optimize portfolio, and accelerate revenue growth through strategic planning and execution. Ensure timely market introduction and measur...

Transform the future of engineering leadership by driving operational strategy, enhancing collaboration, and fostering client relationships that empower mission-critical and data center projects. Lead...

Lead operational transformation initiatives, manage cross-functional teams, and enhance client success strategies. Drive onboarding, product adoption, and value realization while ensuring scalable ser...

Unlock potential by driving product strategy and market introduction for a new GenAI Appeals solution in the Provider Revenue Cycle Management space. Collaborate with cross-functional teams and lead c...