Director, Customer Experience Jobs in Chicago, IL

Champion customer retention by owning the lifecycle strategy for a DTC subscription business. Drive growth through data analysis and lifecycle marketing while leading a high-performing team and collab...

Join a dynamic team to lead backlog ownership for software engineering, translating product strategy into actionable backlogs. Drive the collaboration strategy and enhance user engagement by prioritiz...

Unlock potential by leading a high-performing engineering team to create and manage internal software platforms. Drive technical direction and standards, ensuring successful delivery while collaborati...

Lead the content design strategy for our healthcare marketplace, crafting clear and engaging content that enhances user experience and drives customer decisions throughout the entire purchasing journe...

Lead the charge in optimizing service delivery and governance in GBS Finance, ensuring alignment and excellence across capabilities while fostering collaboration with senior leaders and managing strat...

Join us to advance business analysis excellence, fostering strong stakeholder relationships while driving clarity in requirements and delivering high-complexity solutions that resonate across the orga...

Unlock potential by shaping business strategies and driving multi-team initiatives. You will foster cross-functional collaboration, mentor peers, and ensure high-quality requirements that align with o...

Unlock your potential as you create engaging content experiences that simplify healthcare and financial benefits for members. Collaborate across teams to drive behavioral change and help members achie...

Drive operational excellence and continuous improvement within Incident and Problem Management processes, enhancing service quality and stability while leading cross-functional collaboration and data...

Shape operational excellence by leading continuous improvement and governance efforts in AMS Incident and Problem Management. Collaborate across teams to enhance system stability, minimize risks, and...

Join a team dedicated to enhancing operational excellence in incident and problem management, driving proactive solutions that ensure stability and performance across applications and services while m...

Unlock potential by driving operational excellence and continuous improvement in Incident and Problem Management. Collaborate with stakeholders to enhance service quality and mitigate risks, ensuring...

Unlock your potential by driving new business in a lucrative territory. Engage deeply with channel partners and IT stakeholders, leveraging proven solutions for enterprise communications. Own the sale...

Join a dynamic team as you lead the execution and growth of client engagements. Oversee project delivery, drive client satisfaction, and enhance team performance while managing multiple strategic acco...

Elevate your career by driving product strategy and execution for B2B digital initiatives, collaborating cross-functionally to create customer-centric solutions that enhance business growth and delive...

Empower our customers by driving revenue growth through strategic account management. You'll oversee migrations, foster client relationships, and collaborate with teams to ensure adoption and expansio...

Advance customer support by leading the knowledge program, ensuring quality and accessibility of content. Collaborate with teams to elevate self-service capabilities and enhance the overall customer e...

Execute global benefits strategy, leading a team to enhance employee experience and manage complex vendor relationships, while ensuring compliance and optimizing costs across multiple countries...

Empower compliance and sustainability by leading strategic initiatives in response to evolving EPR regulations. Collaborate across teams to align packaging, policy, and operations, ensuring effective...

Join a team that's shaping memorable experiences through innovative design, responsible for translating brand essence into engaging physical and digital environments. Collaborate, create, and contribu...

Optimize the supplier order management experience through strategic design leadership and innovation. Lead UX efforts in an ambiguous space, creating reusable solutions and fostering a collaborative d...

Drive the growth of a digital advisory practice, leveraging expertise in technology consulting to enhance client strategies and outcomes while leading high-value projects and developing a high-perform...

Lead and coordinate high-impact marketing projects, ensuring quality deliverables and adherence to timelines and budgets. Collaborate across teams and manage resources effectively while promoting inno...

Pioneer the strategic leadership of enterprise Oracle ERP applications, ensuring governance, operational efficiency, and alignment with business objectives while managing a dynamic team focused on opt...

Empower your career by leading complex provider network contracts and negotiations. Drive value-based initiatives, collaborate with healthcare leaders, and mentor associates while making a significant...