Director, Customer Experience Jobs in Chicago, IL

Lead the New Business Experience team, driving product strategy and execution from marketing handoff to policy bind. Collaborate with executives to create AI-native solutions and ensure exceptional cu...

Lead product marketing strategy and execution, driving growth in data-driven solutions across media and entertainment, from market insights to product launches, ensuring alignment with sales and custo...

Unlock potential by leading the design and optimization of client systems that enhance experiences. Partner with teams to ensure seamless interactions and elevate service delivery, driving operational...

Join a dynamic team to enhance client experiences through effective system design, leveraging Salesforce and Zoom solutions. Drive operational excellence by optimizing workflows and collaborating with...

Drive enterprise transformation by working cross-functionally to define & prioritize strategic initiatives that enhance growth, cost-effectiveness, and operational efficiency while fostering collabora...

Join a growing Activation team to lead impactful social media strategies for healthcare clients, driving execution across organic, paid, and influencer programs while fostering client partnerships and...

Champion client relationships and drive sales by connecting brands with a diverse audience through innovative cinema marketing solutions, leveraging a mix of media strategies and maintaining a robust...

Lead the charge in developing and executing engineering strategy, managing high-performing teams, and enhancing customer-facing applications while driving technology modernization and operational exce...

Lead digital marketing strategies as a VP, fostering client relationships, guiding teams, and driving innovation across projects to enhance client success in a fast-paced environment...

Lead digital marketing strategies for a diverse client portfolio, enhancing relationships and driving successful campaigns. Collaborate with cross-functional teams to ensure timely execution and optim...

Join a team that's at the forefront of innovative Email & SMS Marketing, leading client strategies, optimizing campaigns, and fostering team development, while driving insightful, data-driven decision...

Lead the strategy and execution of enterprise applications and data management. Own product roadmaps, ensure system efficiency, and build a high-performing team while driving innovation through AI and...

Drive the evolution of a UX organization into a strategic capability that enhances customer and business outcomes. Lead multidisciplinary teams and foster a human-centered approach to design across va...

Partner with us to lead brand strategy and customer engagement initiatives, ensuring consistent brand experiences that drive loyalty and growth. Oversee marketing efforts, measure brand performance, a...

Pioneer a cutting-edge partner content strategy by leading a talented team, integrating SEO and AI, and aligning efforts across key marketing channels to optimize performance for a diverse portfolio o...

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

Lead the charge in developing and commercializing payer analytics products, driving product strategy and execution within a matrixed environment. Collaborate cross-functionally to translate market ins...

Advance your career by driving sales strategies, managing client relationships, and leading proposals in a dynamic environment. This role emphasizes customer acquisition through strategic networking w...

Lead the charge in shaping a high-performance culture by partnering with Finance, Legal, and Operations teams to enhance talent management, org design, and employee engagement in a rapidly growing env...

Shape the future of media analytics as you drive innovative reporting and optimization strategies for omnichannel clients, translating data into actionable insights that enhance campaign performance a...

Optimize product strategy and drive innovation for GRC capabilities, enhancing enterprise customer experiences. Lead and mentor a high-performing team while collaborating across departments to achieve...

Empower the evolution of our customer communications ecosystem across multiple channels. Lead innovative marketing strategies, optimize operational excellence, ensure regulatory compliance, and enhanc...

Join a team that's reshaping marketing planning and operations. As a key leader, you will drive strategic alignment, enhance budget management, and streamline cross-functional workflows. Influence ini...

Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...

Lead the charge in optimizing warehouse systems and analytics for a large distribution network. Partner with leaders and vendors to enhance performance, streamline operations, and ensure the seamless...