Director, Customer Experience Jobs in Chicago, IL

Shape the future of IT procurement by leading strategic initiatives, managing vendor relationships, and optimizing technology investments across the enterprise to drive operational excellence and busi...

Drive innovative procurement strategies to optimize IT investments. Lead a dynamic team while partnering with senior leaders to enhance technology effectiveness across North America and streamline ven...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Redefine warehouse capabilities by leading transformative initiatives that enhance technology integration and optimize operational processes within a dynamic distribution network, delivering substanti...

Contribute to strategic partner success by leading a high-performing team, defining operational frameworks, and driving impactful performance initiatives for complex partner ecosystems to achieve reve...

Empower success by leading product development for investment management systems. Collaborate with cross-functional teams, manage roadmaps, and drive strategic outcomes while mentoring a skilled team...

Champion new business development in a dynamic sales environment. Drive success through effective pipeline management and sales forecasting while collaborating with diverse internal teams to meet grow...

Advance your career by driving sales growth and forging strong customer relationships in a dynamic environment. Your proactive approach will lead to success in new customer acquisition and exceed quot...

Drive growth and foster relationships with complex, multi-location enterprise accounts. Lead cross-functional initiatives, execute QBRs, and create strategic frameworks that ensure high-value customer...

Join a dynamic team to lead the strategy for engagement, inclusion, and retention across the firm. Collaborate with multiple departments to enhance attorney experiences, improve onboarding, and suppor...

Join a team that's driving innovative solutions for complex markets by leading a high-performing sales group. You'll enhance growth strategies, collaborate cross-functionally, and shape a culture focu...

Join a high-energy sales team as a leader, driving growth through strategic guidance and collaboration across teams focused on mid-market and enterprise solutions. Empower your team to achieve targets...

Join a team that's driving product growth by leading an agile sales force focused on mid-market and enterprise clients. Collaborate cross-functionally to deliver impactful solutions and exceed ambitio...

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Transform product strategy and team performance within the logistics domain. Drive product outcomes, define roadmaps, and ensure alignment across engineering and sales, fostering innovation in SaaS lo...

Shape the future of sales excellence by leading a dynamic B2B team, driving growth in the printing and packaging sector while fostering strong customer relationships and delivering innovative solution...

Lead the charge in client growth through strategic paid search management, fostering high-level relationships, and integrating insights across channels to drive results while mentoring your team and e...

Champion global retirement strategies by managing multi-country projects, delivering expert consulting services to multinational companies, and developing trusted client relationships for comprehensiv...

Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

Shape strategic relationships with key clients, develop multi-year account strategies, and lead cross-functional teams to enhance customer engagement and drive business outcomes across diverse healthc...

Lead the charge in driving global pricing strategies and commercial excellence as you influence deal strategies and guide complex decisions in a fast-paced, collaborative environment, shaping the futu...

Join a team that's redefining how enterprise clients access data through APIs. You'll strategize and develop our API and MCP ecosystem, ensuring seamless integration and driving adoption to empower da...

Elevate user experiences as a hands-on UX design leader, guiding a team through complex workflows and interaction models while driving design quality and fostering collaboration with product and engin...