Director, Customer Experience Jobs in Chicago, IL

Deliver innovative AI solutions by leading a high-performing team, translating business needs into technology execution that drives business impact while adhering to enterprise governance standards an...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Join a team that drives innovative workforce strategies to enhance operational efficiency and lead process improvement initiatives across diverse teams. Collaborate with stakeholders to achieve optima...

Champion product strategy by connecting Product, Engineering, and Go-to-Market teams. Drive execution and establish systems for measurable impact, building processes from the ground up in a high-growt...

Shape the future of commerce technology by leading platform strategy and integration efforts, driving scalable retail media solutions and operational excellence across global markets to enhance client...

Advance our product marketing efforts by shaping messaging, mentoring teams, and driving go-to-market strategies. Collaborate cross-functionally to support sales and enhance product positioning across...

Drive the coordination of a transformative company-wide initiative, ensuring all workstreams and foundational stages are aligned and progressing. This pivotal role partners with leadership to tackle c...

Transform customer outcomes as you lead the Customer Success vision, ensuring retention and growth through strategic oversight and hands-on execution within a dynamic, cross-functional environment...

Lead the charge in delivering impactful mid-size engagements, driving strategic outcomes through collaboration, analysis, and transformation, while managing multiple client relationships and influenci...

Shape operational excellence by owning the annual operating plan, leveraging data for informed decision-making, and collaborating with senior leaders to enhance performance and efficiency in a high-im...

Engage in transformative initiatives that drive user onboarding and adoption of an AI Agency Platform. Lead the strategy and execution of training solutions to maximize business value while developing...

Shape the future of Human Resources by leading strategic initiatives across multiple plants while fostering an inclusive culture, enhancing team performance, and ensuring operational excellence in par...

Optimize product marketing strategies and narratives across finance and sustainability sectors. Lead a global team of 30+, translating complex technology into compelling stories while driving growth t...

Elevate the member experience by owning AI-driven strategy and execution across platforms. Collaborate with cross-functional teams to deliver personalized guidance that enhances engagement and health...

Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...

Champion integrated strategies that drive growth and efficiency across a portfolio of client accounts. Lead high-level relationships and cross-functional teams, translating insights into actionable pl...

Shape the future of commercial lending by providing strategic leadership and oversight to drive growth, maintain credit quality, and enhance client relationships across all markets while fostering col...

Drive strategic media planning for key clients, transforming insights into impactful strategies. Lead a team, shape client relationships, and enhance planning standards while ensuring media campaigns...

Pioneer the Partner Success framework, establishing global strategies and governance to enhance partner capabilities, drive performance improvements, and ensure delivery excellence across a diverse ec...

Shape our public relations strategy by leading a global team to enhance brand visibility and reputation. Foster media relationships, manage crises, and drive impactful communication initiatives aligne...

Elevate employee experience through strategic global benefits management. Lead design and governance of diverse programs while partnering with cross-functional teams to ensure competitive and sustaina...

Innovate enterprise-wide agentic AI solutions by leading architecture design, guiding prototyping, and establishing robust standards for scalable, responsible deployments. Shape future technologies wh...

Transform sales strategies by leading global compensation and planning initiatives, driving revenue growth, and enhancing seller productivity through data-driven decision-making. Collaborate with cros...

Champion partner integrations by bridging technology and business needs. Lead technical discussions, design solutions, and ensure seamless onboarding for a diverse range of B2B partners while optimizi...

Transform enterprise marketing by establishing and leading account-based initiatives, driving growth through strategic sales enablement and targeted campaigns that enhance client engagement across mul...