Director, Customer Experience Jobs in Chicago, IL

Transform product vision and engineering for a dynamic platform that connects teams and AI, driving impactful user experiences. Shape strategy, lead development, and collaborate across disciplines to...

Partner with us to lead enterprise-wide transformation initiatives that leverage AI and technology, driving measurable outcomes and aligning with business priorities. Build and manage a high-performin...

Drive strategic initiatives and corporate development efforts, managing high-level projects and M&A processes while collaborating with senior leadership to shape and implement effective growth strateg...

Lead customer insights initiatives to drive product strategy and marketing alignment. Engage with stakeholders, analyze feedback, and present actionable insights that enhance customer experience and i...

Drive global inventory strategy and governance for excellence in supply chain planning, enhancing service performance and operational efficiency while leading a high-performing team to meet transforma...

Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...

Lead the charge in transforming talent and organizational development, setting a multi-year strategy to enhance performance and capability. Collaborate with senior leaders to design and implement tail...

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

Shape the future of experiential marketing by leading diverse events and hospitality programs. Oversee logistics, manage client communications, and ensure budget adherence while mentoring junior team...

Lead the charge in driving the growth and strategy of a paid media division. Shape service offerings and build senior leadership capabilities while ensuring profitability and client satisfaction in a...

Lead the charge in transforming credit decisioning technology by modernizing legacy systems to enhance efficiency and scalability. Collaborate with cross-functional teams to innovate and optimize auto...

Strategize and build innovative customer success systems, leading a dynamic team to enhance client retention and growth. Shape operational models while actively managing key accounts in a mission-driv...

Join a dynamic team to lead transformative improvements in global supply chain operations, focusing on logistics excellence and strategic initiatives that enhance service, cost efficiency, and operati...

Lead the operational engine for Digital Product releases, ensuring precision in launches through collaborative change management. Drive process adoption across teams and empower them to deliver qualit...

Drive impactful marketing strategies that engage customers across 45,000+ products. Oversee a significant budget while leading a high-performing team to optimize print production and enhance brand vis...

Shape the future of marketing technology by partnering with teams to translate strategy into actionable plans, driving innovation and successful technology implementations across multiple initiatives...

Transform client relationships into strategic partnerships, ensuring retention and growth through expert advisory. Combine technical expertise with executive engagement, driving measurable outcomes an...

Drive enterprise success by consulting with clients on Cloud/Hybrid technologies. Leverage your consultative sales expertise to exceed objectives and enhance customer relationships, shaping efficient...

Lead process design improvements for Customer Success, focusing on streamlining operations across all customer lifecycle stages while collaborating with cross-functional teams to enhance consistency a...

Lead cross-functional teams to innovate and enhance an enterprise Data Lakehouse platform, driving operational excellence and aligning technology with business strategies to empower data-driven insigh...

Shape the future of enterprise-scale Workday HCM implementations in healthcare. Lead projects, develop trusted relationships with clients, and drive innovation while mentoring your team to achieve exc...

Elevate your career by managing enterprise-scale Workday HCM implementations in healthcare. Shape future workforce strategies while building trusted relationships with senior executives and leading tr...

Engage with teams to drive impactful product launches, harnessing data and creativity to craft compelling narratives. Lead a diverse team to enhance market presence and optimize growth strategies acro...

Join us to shape the data analytics landscape by translating business needs into impactful data products. Collaborate across functions, drive analytics initiatives, and lead a dedicated team to enhanc...

Lead compensation strategy, driving excellence across pay systems and cross-functional engagement. Oversee design, execution, and analytics while fostering talent retention initiatives that align with...