Director, Customer Experience Jobs in Charlotte, NC

Lead a dynamic team in executing a strategic underwriting vision, focusing on talent development and process enhancement to achieve underwriting excellence and optimize results through data-driven dec...

Lead value-based contracting efforts to drive cost improvement and quality performance, managing complex provider relationships. Oversee contract lifecycle, strategic planning, and cross-functional co...

Elevate the global equity landscape by leading and refining equity programs with full ownership, impacting multiple jurisdictions and driving compliance while supporting company growth. This role is i...

Transform your HR skills by partnering with the Design team to enhance talent development, drive strategic workforce planning, and strengthen employee relations in a dynamic, remote environment focuse...

Accelerate progress at critical projects by leading BAS and PMS initiatives, ensuring integrated solutions meet client expectations while coordinating with diverse stakeholders and managing technical...

Empower compliance excellence by leading eDiscovery review teams, enhancing quality controls, and driving operational improvements. Ensure regulatory adherence while fostering a culture of continuous...

Lead seamless ERP project deliveries, ensuring client satisfaction and value. Manage scope, schedule, budget, and risks while coordinating cross-functional teams for successful implementations and mea...

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

Lead the charge in unifying our Health & Benefits platform, merging legacy systems into a seamless, API-driven experience. Drive strategy, prioritize initiatives, and collaborate with teams to create...

Shape the future of pharmacy benefits by leading high-performing teams and managing client relationships. Drive strategy and deliver results while enhancing service performance across multiple account...

Shape the future of enterprise software delivery by leading complex implementations, fostering client relationships, and ensuring project alignment on budget and timeline across cross-functional teams...

Lead the charge in designing innovative AI-assisted workflows for audit products. Own complex problems end-to-end, collaborate with cross-functional teams, and set high standards for design quality wh...

Transform client relationships by managing high-value consulting projects, driving service line growth, and ensuring client satisfaction. Leverage 10+ years of experience to deliver exceptional adviso...

Accelerate your career by leading cross-functional teams to develop AI and Infrastructure solutions, driving cloud initiatives, and ensuring service excellence. Influence strategy and execution in a m...

Drive impactful cross-functional technology programs that enhance business outcomes. Collaborate with leaders and diverse teams to deliver strategic initiatives, overcoming challenges with strong lead...

Transform healthcare economics expertise into actionable ROI frameworks, engaging with executives to demonstrate quantifiable value. Drive collaboration across teams, ensuring strategic alignment for...

Shape the future of customer partnerships by driving strategy, sales, and collaboration across teams. Leverage insights to enhance joint business plans, optimize performance, and maximize growth oppor...

Empower a newly unified implementation organization to streamline the customer journey post-sale, transforming fragmented processes into a cohesive delivery model. Lead team structure redesign & estab...

Lead and enhance our analytics efforts by managing a skilled team while driving the implementation of business intelligence solutions to optimize Epic EHR usability and performance across diverse appl...

Execute strategic sales initiatives while leading high-performing teams and managing P&L. Develop strong customer relationships to drive growth and align with organizational goals, fostering a culture...

Unlock growth in member experience by leading cross-functional initiatives for payor-focused products. Drive clear and consistent member interactions, develop strategic communications, and enhance use...

Create a robust security compliance program that ensures customer trust and regulatory readiness. Lead a global team, design controls, manage audits, and integrate AI-driven solutions to address diver...

Elevate operational efficiency by transforming broken processes into seamless workflows. In this role, you'll lead impactful projects focused on credentialing and payer enrollment, optimizing team per...

Join a dynamic team to lead critical BAS projects, ensuring seamless integration of automation systems and smart building solutions while collaborating with diverse stakeholders to meet project goals...

Champion the design and ownership of a robust People Data Access & Governance framework, ensuring responsible data access while partnering with cross-functional teams to navigate compliance and ethica...