The RoleWe are seeking a strategic Director, Value Attainment & Analysis to join our Revenue Operations team. You will be our subject matter expert in healthcare economics, owning our ROI frameworks and building compelling business cases with customers to ensure alignment, credibility, and actionable results. Leveraging your deep expertise in healthcare economics, financial modeling, and strategic analysis, you will develop new ways to articulate, quantify, validate, and partner with organizations on benefits realization, clearly demonstrating the measurable value of Abridge's solutions and accelerating our growth with healthcare providers.
What You'll Do- Healthcare Economics & ROI SME: Act as the subject matter expert and thought leader within Abridge on healthcare economics and customer impact. Develop, maintain, and enhance credible, customizable ROI frameworks that clearly illustrate the value delivered by Abridge solutions across care settings and products.
- ROI Artifacts: Own the development and delivery of foundational ROI artifacts that are regularly shared with customers, such as the ROI Calculator and business cases. Advise internal product and go-to-market teams on how to continuously evolve these frameworks as our product footprint grows, keeping pace with market demands, healthcare economic trends, and value-based care requirements.
- Strategic Commercial Collaboration: Collaborate closely with sales, partner success, and solutions consulting teams during client engagements to build customized, collaborative ROI analyses emphasizing time savings, revenue enhancements, workforce efficiencies, and clinical quality outcomes.
- Business Cases: Partner with sales to deliver business cases that demonstrate value attainment to accelerate revenue growth with key accounts, both in new logo pursuits and expansion with our existing customers.
- Executive-Level Engagement: Directly engage and build relationships with senior healthcare executives - including CFOs, CIOs, CMIOs, revenue cycle leaders, and clinical leadership - to clearly communicate strategic economic value and foster alignment across financial, clinical, operational, and IT stakeholders.
- Product & Analytics Collaboration: Partner with analytics, data science and product management teams to develop scalable ROI reporting; demonstrate expertise on the way our new product launches create incremental value for our customers.
- Internal Education & Enablement: Educate and empower the commercial organization with your subject matter expertise on healthcare economics principles and effective ROI articulation, strengthening both pre-sale decision-making and post-sale customer success.
What You'll Bring- Extensive experience in healthcare economics, financial modeling, and recent cycle dynamics, including different payment models across care settings and payer types.
- Strong analytical skills to synthesize complex data into clear, persuasive, actionable insights.
- Exceptional communication skills to effectively engage and influence a wide array of executive stakeholders.
- Proven ability to collaborate cross-functionally and build consensus without direct authority.
- Familiarity with healthcare technologies related to clinician workflows, documentation, revenue cycle management, benchmarking, and operational improvements.
Bonus Points If...- Bachelor's degree in economics, finance, healthcare administration, public health, or a related field. Bonus points for a master's degree in a similar field.
- Prior experience within healthcare systems, health-tech organizations, healthcare startups, healthcare consulting firms, or related analytical roles.
- Demonstrated success influencing senior-level stakeholders across healthcare finance, clinical operations, revenue cycle management, and technology adoption.
How we take care of Abridgers:- Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
- Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
- Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
- Paid Parental Leave: Generous paid parental leave for all full-time employees.
- Family Forming Benefits: Resources and financial support to help you build your family.
- 401(k) Matching: Contribution matching to help invest in your future.
- Personal Device Allowance: Tax free funds for personal device usage.
- Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
- Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
- Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
- Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
- Compensation and Equity: Competitive compensation and equity grants for full time employees.
- ... and much more!
