Director, Customer Experience Jobs in Charlotte, NC

Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...

Optimize client relationships by leading a team of Account Managers to ensure satisfaction, drive contract renewals, and expand business opportunities for top Pharmaceutical and Agency clients through...

Transform B2B marketing through strategic ABM leadership, driving pipeline and revenue by orchestrating multi-channel campaigns and leveraging intent data for optimal account engagement across various...

Strategize innovative protection solutions for the retail sector, collaborating with leading brands to enhance customer experiences. Drive product strategy and lifecycle management while fostering cro...

Empower teams by leading our regional account coordination efforts, ensuring our coordinators are supported while delivering excellent customer service through effective management and performance ove...

Analyze and lead product and marketing analytics initiatives, guiding strategic decisions with data-driven insights. Collaborate with cross-functional teams to optimize performance, retention, and inv...

Shape the future of SMB growth marketing by driving acquisition, conversion, and pipeline acceleration using AI insights and high-impact campaigns that inform data-driven decisions, executing hands-on...

Partner with us to drive global commercialization effectiveness by shaping and executing scalable frameworks, enhancing operational integration, and managing cross-functional initiatives in a dynamic...

Join a team that's shaping the future of cybersecurity by leading global defense strategies. Oversee threat detection, incident response, and cloud security, while fostering innovation within a high-i...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Lead interior design projects by transforming client insights into innovative concepts and guiding teams toward cohesive and high-quality outcomes, ensuring alignment throughout all design phases for...

Accelerate progress at a high-growth SaaS organization by leading the Product & Technology PMO, driving execution excellence across R&D initiatives and fostering strategic alignment to scale operation...

Drive strategic growth and optimize operations in specialty and retail pharmacy services, ensuring compliance and enhancing patient experience through collaborative leadership and innovative solutions...

Elevate business growth by leading global partnership strategies, driving revenue through collaboration with large systems integrators and OEMs. Guide a team and cross-functional partners to maximize...

Lead the self-serve growth and engagement strategy, driving user activation and retention through a cohesive end-to-end funnel approach while fostering collaboration across teams to achieve measurable...

The Director of Growth will be responsible for expanding Connect America's presence in the Medicare and Medicaid health plan markets by identifying and closing new business opportunities. This role re...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Transform revenue operations by leading cross-functional initiatives, optimizing processes, and driving growth within the customer journey. Collaborate effectively to build a world-class function that...

Join a customer-centric team to strategically guide enterprise clients in enhancing cloud security and driving adoption of innovative solutions within their multi-year cloud journey, while fostering s...

Shape the future of organizational strategy and capability within a thriving biotech firm. Collaborate with leaders and teams to enhance workforce effectiveness, streamline operations, and drive susta...

Unlock potential by leading a strategic programmatic team, driving excellence in campaign execution and performance across key client portfolios, while fostering team development and innovation within...

Advance transformative AI initiatives in healthcare by spearheading commercial strategy and key partnerships. Collaborate with C-suite leaders to build impactful business cases and streamline innovati...

Lead the charge in driving client growth and revenue across mobile growth clients by leveraging data-driven strategies and performance marketing expertise while mentoring a dedicated team in a collabo...

Shape the future of cloud sales by leading a team to drive revenue growth through strategic partnerships and distribution channels. Foster relationships with ecosystem partners to expand market presen...

Join a team that champions innovative product marketing strategies, leading initiatives for AI-driven security solutions. Collaborate with cross-functional leaders, developing impactful go-to-market s...