Director, Customer Experience Jobs in Charlotte, NC

Join us to lead product management efforts, shaping strategies that drive civic tech innovation. Oversee a talented team, collaborate cross-functionally, and prioritize initiatives, enhancing user eng...

Transform knowledge management and client experience strategy. Lead the integration of AI technologies, optimize systems, and enhance customer engagement through innovative solutions and cross-functio...

Redefine enterprise customer engagement by owning strategic account growth and retention. Drive the acceleration of Tealium's presence in key accounts through innovative solutions, maintaining strong...

Drive digital experience strategy to enhance customer engagement and boost business outcomes. Lead multidisciplinary teams, optimize customer journeys, and implement innovative solutions across variou...

Lead the charge in shaping web experiences that engage and convert customers. Oversee a design team to innovate user interactions based on data and insights, ensuring a seamless customer journey acros...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Join a team that's redefining enterprise data strategy and governance. Lead innovative data initiatives to enhance analytics, architecture, and team performance while driving impactful insights across...

Accelerate progress at HR technology delivery by leading strategic initiatives that improve efficiency, enhance data integrity, and elevate employee experience. Drive Oracle HCM optimizations and mana...

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...

Shape revenue growth by leading key account management and driving sales excellence. Collaborate across teams to enhance client relationships while overseeing strategic operations and achieving sales...

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

Champion delivery excellence across marketing, creative, and sales teams. You'll diagnose challenges, implement solutions, and influence both clients and team members to cultivate a high-performing, s...

Champion innovative design and user experience across the Resident Experience Platform, leading strategic initiatives that enhance digital interactions for property managers and residents while mentor...

Lead end-to-end technology delivery, managing client relationships and team execution. Ensure quality, budget, and schedule adherence across multiple workstreams while driving expansion opportunities...

Explore a pivotal role leading end-to-end tech delivery for client engagements. Shape credibility and drive stakeholder alignment while managing delivery performance across multiple workstreams in a f...

Transform the workplace with AI solutions by leading enterprise strategies, driving innovation, and enhancing digital experiences using Microsoft technologies to boost employee productivity and adopti...

Innovate sales enablement strategies to enhance growth in the health insurance sector. Collaborate with cross-functional teams to optimize sales processes, develop training programs, and leverage data...

Drive the design and continuous enhancement of customer experience programs, ensuring impactful engagement across segments to boost customer success, retention, and satisfaction through structured jou...

Advance your career by driving software adoption and revenue growth within existing client accounts. Collaborate closely with diverse teams to develop strategic plans, strengthen relationships, and de...

Lead and innovate KIBO's digital marketing strategy to drive demand and revenue growth. Oversee SEO, SEM, and AI-driven initiatives, while optimizing performance and engaging key accounts to build a m...

Transform your career by leading global customer operations. Drive change, enhance service delivery, and collaborate with senior leadership to shape strategic initiatives while managing vendor relatio...

Engage with a global design team to elevate and transform product user experiences. Shape design strategy focused on AI empowerment, operational scalability, and leadership development to ensure intui...

Develop and execute innovative content strategies that elevate brand storytelling, transform data into engaging narratives, and position the company as an industry thought leader across multiple platf...

Drive customer success transformation by shaping our customer lifecycle model, enhancing KPIs, and improving performance initiatives to elevate customer experience in a B2B SaaS environment. Lead chan...