Director, Customer Experience Jobs in Charlotte, NC

Optimize the digital experience across Care Centers, ensuring efficient web operations and executing online scheduling strategies while collaborating with IT and market teams to enhance patient engage...

Empower enterprise customers by providing tailored experiences and support. Drive measurable value through strong relationships, strategic insights, and collaboration across teams to enhance product a...

Partner with us to drive strategic, cross-functional initiatives that impact revenue and profitability. This role benchmarks P&L performance and implements impactful improvements in a dynamic environm...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

Accelerate progress at the intersection of Sales, Marketing, and Customer Experience. Lead revenue operations to enhance forecasting, integrate AI solutions, and optimize processes, driving scalable g...

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Elevate your career by managing and optimizing digital experiences across platforms. Collaborate with cross-functional teams to enhance the public website, ensuring alignment with brand strategy and u...

Transform the way we connect by designing and executing high-impact internal events that align with organizational priorities, enhance culture, and drive business objectives across the enterprise...

Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...

Transform the workplace with AI solutions by leading enterprise strategies, driving innovation, and enhancing digital experiences using Microsoft technologies to boost employee productivity and adopti...

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Join a team that's redefining growth strategies in the commerce ecosystem. Lead a high-performing group of specialists, manage key client relationships, and drive exceptional results through innovativ...

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Shape exceptional customer interactions by leading innovative strategies, designing journey maps, and fostering collaboration with stakeholders. Drive improvements and implement new features for an en...

Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...

Lead the charge in key account growth, driving over 15% YOY revenue expansion while establishing strategic partnerships with CXOs for AI transformation and enhancing client engagement across multiple...

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...

Lead transformative user experience and design strategies. Drive AI integration into product workflows for innovative, customer-centric experiences that elevate organizational standards and product qu...

Optimize HR leadership and operations by partnering with executives and employees to enhance engagement, support compliance, and drive organizational effectiveness. Foster a service-oriented culture w...

Shape the future of regional marketing by driving growth and pipeline acceleration through innovative programs. Lead a high-performing team to execute strategies that resonate across North America and...