Director, Customer Experience Jobs in Boston, MA

Optimize healthcare quality metrics by bridging clinical insights with data science. In this dynamic role, you'll drive algorithm development and influence performance outcomes, impacting national hos...

Help us elevate our brand by leading strategic media and events initiatives. Drive impactful partnerships and represent the organization at key industry engagements to strengthen our presence and fost...

Join a team that's shaping the future of compliance by managing Vanta's external agent surfaces. You'll define strategies, drive product development, and ensure agents can securely leverage Vanta's ca...

Lead the charge in developing and scaling Community Health Worker programs, transforming care delivery through strategic vision and operational excellence, while fostering relationships across stakeho...

Innovate demand generation strategies and campaigns, leveraging digital and offline channels to drive pipeline growth. Collaborate across teams to optimize performance and enhance customer experiences...

Advance execution excellence across product strategies by leading a team focused on market adoption, driving clear priorities, and ensuring product stories resonate. Collaborate with sales and product...

Transform your career with this strategic role leading a multi-million-dollar Direct Mail program. Drive innovation through audience targeting, data integration, and performance optimization across va...

Accelerate progress at our company by leading performance-driven marketing initiatives that generate demand, establish market clarity, and drive pipeline growth through automation and AI-powered strat...

Join a forward-thinking team to define and execute design strategy for AI-driven risk management tools, guiding designers and partners to deliver exceptional user experiences that prioritize risk unde...

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

Reimagine customer experience by managing CX and VoC programs, translating feedback into insights, and collaborating with diverse teams to enhance product and service quality across North America, dri...

Engage as a pivotal leader in driving impactful client implementations, ensuring timely delivery and seamless communication. Thrive in a dynamic environment while fostering strong client relationships...

Pioneer innovative user experiences by owning the strategy and roadmap for cross-product engagement, onboarding, and subscription management in an impactful product management role...

Drive the GTM operations engine by optimizing sales, marketing, and customer success processes. Collaborate with leadership to enhance data-driven decision-making and ensure seamless execution across...

Drive transformation of Enterprise Applications into a high-performing, AI-enabled service organization, while cultivating strategic partnerships and overseeing cross-functional teams to deliver measu...

Transform user experiences by spearheading innovative design solutions across digital platforms. Collaborate with cross-functional teams to deliver best-in-class experiences, driving strategic goals a...

Execute innovative People programs that enhance employee experiences and engagement, working directly with leadership to design, implement, and streamline processes for a high-performing workplace cul...

Join a team that drives innovative content solutions for healthcare education, enhancing learning experiences by developing and managing cutting-edge content platforms that support accredited educatio...

Join our team to lead the strategy and vision for innovative data products, enhancing our data platform and customer experiences. Collaborate across teams to drive exceptional insights and deliver sol...

Shape the future of our marketing strategy by developing high-impact campaigns and managing agencies. Collaborate closely with leadership and sales teams to boost growth and enhance brand visibility i...

Partner with us to design intelligent experiences that redefine customer interaction across multimodal platforms. Shape the future of agentic design by integrating context, clarity, and AI insights in...

Lead strategic growth initiatives as you build relationships with clients and partners, direct marketing operations, and influence organizational objectives through collaboration and communication in...

Deliver strategic insights and analytics excellence to shape enterprise-wide data strategies. Drive market analysis and competitive intelligence while building a high-performing team to support commer...

Manage global payroll operations across 18 countries, ensuring accurate, compliant processing while enhancing employee experience. Collaborate cross-functionally to drive payroll strategy, automation...

Grow your career by owning enterprise sales processes, building relationships, and closing deals in home décor, beauty/wellness, and online retail. Drive significant revenue growth by leveraging consu...