Director, Customer Experience Jobs in Baltimore, MD

Lead the charge in managing a high-profile Medicaid behavioral health account. Drive strategic initiatives, oversee contract performance, and foster critical client relationships to ensure operational...

Manage a talented team to drive growth in Consulting Account Management, focusing on strategy, client success outcomes, and system efficiencies while cultivating strong relationships with key stakehol...

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

Shape growth marketing strategies to drive acquisition and revenue across diverse product lines. Collaborate cross-functionally to optimize performance, leveraging data insights while mentoring a high...

Join a dynamic team to bridge client needs with innovative HR solutions. You'll focus on translating complex technical capabilities into clear business value, drive pre-sales engagements, and influenc...

Drive strategic initiatives to enhance Medicaid and Medicare quality outcomes, leveraging data analysis and cross-functional collaboration to meet program goals while managing vendor partnerships acro...

Transform healthcare by driving clinical quality programs for Medicaid and Medicare. Lead cross-functional teams to enhance quality measure outcomes, manage vendor partnerships, and deliver impactful...

Champion operational excellence by leading a high-performing team to drive scalable processes, enhance efficiency, and implement innovative AI solutions that position the organization for global growt...

Optimize sales and services enablement by translating insights into impactful narratives. Collaborate with key teams to communicate value effectively to senior executives, ensuring tools and messaging...

Build comprehensive training strategies for users of our platform, driving customer adoption and support. Lead initiatives across onboarding, asynchronous content, and customer education while ensurin...

Advance your career by leading innovative product strategies, focusing on AI solutions and team alignment. Collaborate with diverse stakeholders and drive initiatives that tackle systemic challenges i...

Oversee global IT operations by leading integration across multiple brands, enhancing performance metrics, and ensuring cost efficiency to drive organizational success and improve employee technology...

Shape the future of branded foodservice by leading a national sales team. Drive profitable growth while developing strategic partnerships and managing multi-million dollar accounts within a dynamic an...

Lead and innovate within project management for advanced payments, fostering strategic partnerships and enhancing delivery across diverse teams to drive business success and growth opportunities...

Join a team that's reimagining customer experiences by leading a dynamic group to innovate solutions, enhance satisfaction, and drive digital transformation while delivering exceptional service and st...

Elevate commercial strategy and contract management for large-scale infrastructure projects, ensuring compliance, cost predictability, and successful negotiations on Guaranteed Maximum Price (GMP) pac...

Join a team that's transforming infrastructure by leading commercial strategy for a multi-billion-dollar rail program, ensuring compliance and cost predictability through expert contract management an...

Join a team that's committed to enhancing client performance through strategic collaboration, driving impactful revenue cycle transformations, and delivering innovative operational solutions across he...

Join a team that's dedicated to transforming financial services through data and technology. As a strategic partner, you'll drive growth by managing client relationships, uncovering opportunities, and...

Champion client relationships by delivering strategic solutions, driving revenue growth, and fostering partnerships. Collaborate across teams to leverage data and technology in transforming business o...

Drive the vision for an enterprise data and analytics platform, leading a team to empower data-driven decision-making across all business functions while ensuring accuracy, governance, and scalability...

Collaborate with cross-functional teams to drive financial strategy and performance management for the GTM business, focusing on user acquisition, profitability, and new opportunities in a fast-paced...

Join a team that's shaping the future of AI product management, leading deep contextual intelligence and reasoning efforts that drive marketing insights across autonomous agents for businesses. You'll...

Transform global compensation strategy and foster collaboration with leaders to enhance program clarity, consistency, and competitiveness, while driving aligned outcomes across all levels of the organ...

Drive excellence in Financial Operations by leading Source-to-Pay and Compensation Operations. Build best-in-class processes, promote automation, and enhance employee and vendor experiences in a dynam...