5-7 years of product management experience in healthcare, B2B SaaS, or workflow software.
Led the end-to-end process of launching AI-enabled products or features.
Proven track record in addressing complex, multi-stakeholder problems with clear solutions.
Experience managing teams with accountability for quality output.
Familiarity with Jira and Figma; SQL knowledge is a plus.
Close collaboration with engineering teams on technical requirements.
Excellent communicator capable of bridging technical and customer-facing conversations.
Agility in fast-paced startup environments with strong prioritization skills.
Responsibilities
Own and evolve the product roadmap, keeping it prioritized and realistic based on development capacity.
Drive vision and execution of new AI capabilities for community health workers and program leaders.
Conduct regular meetings with the CEO and Head of Technology to align on team priorities and progress.
Define problems before solutions by synthesizing feedback and research for feature development.
Lead the requirements process, translating concepts into detailed scopes and guiding engineering through them.
Manage and develop the product team, ensuring effective output and collaboration.
Maintain help documentation and release notes, keeping stakeholders informed of updates and changes.
Serve as the link between customers, end-users, and engineering, translating feedback and requests effectively.
Benefits
Opportunity to work directly with the CEO in a strategic role.
Engagement in meaningful projects aimed at eradicating systemic biases.
Collaborative work environment that values diverse perspectives.
A role that allows for flexibility in taking on various responsibilities to support the team.
Full Job Description
Job Announcement:
VP of Product
Who you are:
You are a nimble, problem solver who thrives on creating clarity from ambiguity. As a leader, you set your colleagues up for success, keeping everyone aligned on the goal and anticipating what needs to happen next to keep momentum moving forward. You are highly organized and always know the state of play: what's in development, what's next, and what risks to keep an eye on. You have a track record of looking around corners and anticipating issues and opportunities. When plans change or priorities shift, you bring a collaborative, solution-oriented mindset, partnering with stakeholders to find both short-term workarounds and the long-term path forward.
You are a discerning technology enthusiast who can weave together AI and the human touch in a product vision as well as team operations. You are comfortable being the connective tissue between customers, end-users, engineering, and leadership, and you're energized by translating between these audiences. You are a clear, crisp communicator, equally comfortable writing a requirements doc, walking an institutional customer through a roadmap conversation, or facilitating a design review with engineers and designers in the room. You are willing to flex into whatever the moment requires, from defining quarterly priorities to writing release notes. You know no task is beneath you if it serves the team and the product. You're collaborative by nature, but also comfortable guiding the team to converge a conversation into a decision.
This role will report directly to the CEO.
What you'll do:
Own and evolve the product roadmap: keep roadmap items clearly scoped and appropriately prioritized, and ensure timelines reflect what's realistically achievable given current development capacity
Drive the vision and execution for new AI product capabilities that enhance the efficacy of CHWs and CHW program leaders. Own the framework through which we will evaluate not just the ROI, but how we will approach it as another lever to eradicate the systemic biases that are at the root of many clients' challenges.
Maintain a regular cadence with the CEO and Head of Technology to stay aligned on priorities, progress, and team operations
Define the problem before the solution: scope new features by synthesizing end-user feedback, institutional customer requests, and internal strategic priorities. Bring market research and external design inspiration to the design process.
Drive the requirements process: identify the decisions that need to be made as a feature moves from concept to detailed scope, partner with design to develop and evaluate concepts, review requirements drafted by your team, and walk engineering through them before development begins
Manage and develop a product team
Maintain help center documentation and release notes, ensuring customers and internal teams always know what's changed and why
Be the connective tissue between institutional customers, end-users (CHWs), internal account teams, and engineering, translating questions, requests, and feedback in both directions
Help account teams and leadership navigate trade-offs when timelines shift, balancing customer needs, engineering capacity, and business priorities
What you bring:
5-7 years of product management experience, ideally including time in a senior or lead capacity; experience in healthcare/health tech, B2B SaaS, or workflow software preferred
Experience driving the end-to-end process from research to launch of an AI-enabled product or feature
Demonstrated ability driving from complex, multi-stakeholder problems to clear, actionable solutions
Experience managing direct reports and/or project teams, with accountability for the quality and output of their work
Comfort working in Jira and Figma; ability to read SQL and run product queries is a plus, though not required
A track record of partnering closely with engineering teams, including reviewing and refining technical requirements
Strong written and verbal communication skills, with the ability to translate between technical, customer-facing, and executive audiences
Comfort operating in a fast-paced, startup environment, where prioritization and trade-offs are the primary levers for getting things done
One of our core values is to create a diverse workplace that welcomes and values each team member's unique perspective, background, and ideas. We are committed to an inclusive and diverse workplace.
At this time, IMPaCT Care is unable to provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship now or in the future.
