Director, Customer Experience Jobs in Austin, TX

Drive innovation in identity strategy and management, balancing business and technical needs. Shape platform initiatives, enhance security, and ensure optimal user experiences through cross-functional...

Engage in developing cutting-edge AI tax agents that streamline processes for CPA firms and corporate tax departments. Collaborate closely with engineers and clients to enhance the tax lifecycle, prio...

Lead and inspire a talented sales team to drive growth through strategic initiatives, performance management, and collaborative cross-department efforts to enhance client satisfaction and boost revenu...

Drive the successful execution of large-scale supply chain projects, focusing on warehouse automation and operational go-lives. Collaborate with leaders and cross-functional teams to ensure alignment...

Unlock potential by managing high-value, complex client relationships. Drive retention, establish outcome baselines, and collaborate with C-suite executives to ensure account success. Enjoy high auton...

Engage in driving the enterprise marketing strategy, collaborating with cross-functional teams to position and launch products tailored for large hospitality operators, while overseeing team growth an...

Optimize the digital journey by enhancing product evaluation experiences. Drive consumer confidence and collaboration across teams to accelerate purchase progression through seamless, data-driven web...

Unlock potential by driving client success through account expansion and upselling. Build and maintain strong relationships while collaborating with service delivery to achieve sales goals and deliver...

Lead the charge in transforming Customer Care strategy and operations, ensuring exceptional patient experiences while driving organizational growth and operational excellence through advanced technolo...

Lead the development of innovative digital Treasury Management solutions. Collaborate with cross-functional teams to ensure product alignment with customer needs and business objectives, while driving...

Champion strategic growth initiatives in the auto finance sector. Collaborate with C-level stakeholders to enhance market presence and drive adoption of FICO® Scores in the automotive lending ecosyste...

Take ownership of the Customer Success function, driving proactive engagement, retention, and expansion by leveraging data insights and AI, shaping a relationship-driven environment from onboarding to...

Join a team that's driving impactful storytelling and external communications for a leading hospitality brand. Collaborate closely with business leaders to craft strategic narratives that promote key...

Elevate external communications strategies that enhance storytelling and brand visibility. Collaborate with leaders to devise proactive communications that resonate across media and align with key bus...

Collaborate with clients and teams to manage projects, expectations, and delivery, ensuring high standards and strategic growth in a fast-paced medical affairs environment. Leverage experience to iden...

Lead the charge in finance ownership, driving strategic planning, reporting, and operations for a high-growth SaaS company, while directly collaborating with the CEO and executive team to enhance fina...

Transform customer offers through innovative strategies, analytical insights, and cross-functional collaboration. Drive growth and enhance profitability while balancing customer needs and operational...

Transform workforce identity and access management by leading engineering efforts, ensuring secure and efficient operations while driving strategic initiatives that enhance user experience and operati...

Unlock potential by leading complex claims management for Management Liability. Ensure effective strategy execution and maintain customer satisfaction through expert analysis, negotiation, and complia...

Lead the charge in shaping public sector sales strategy while driving multi-year contracts with law enforcement. This role offers a dynamic opportunity to expand market share and tackle meaningful cha...

Shape client relationships and drive revenue growth by expanding existing accounts. Collaborate with teams to ensure client needs are met while utilizing industry best practices for strong communicati...

Unlock potential by leading the development and execution of strategic B2B integrations. Collaborate with cross-functional teams to streamline product management and enhance customer experience throug...

Shape and manage diverse international projects, ensuring timely delivery, budget adherence, and quality. Serve as the key client liaison while collaborating with cross-functional teams to foster stro...

Join a dynamic team as a Product Owner, driving innovative solutions in B2B SaaS. Collaborate across engineering and business stakeholders to enhance product value, manage compliance, and streamline u...

Shape corporate governance and transactional strategies while guiding labor and employment matters. As a trusted advisor, manage compliance, oversee legal processes, and collaborate with leadership in...