Director, Customer Experience Jobs in Austin, TX

Join our team to architect and lead end-to-end lifecycle marketing strategies that drive adoption, renewal, and expansion across our customer base, directly impacting revenue growth and enhancing cust...

Shape the future of CAT Support by leading operations, driving goal achievement, and fostering collaboration to enhance customer satisfaction while developing talent within your team. Elevate operatio...

Lead the charge in delivering outstanding clinical services for pharmacy benefit programs, driving operational excellence and compliance to enhance customer care and reduce costs through effective acc...

Lead the charge in establishing a unified third-party risk management framework. Collaborate with cross-functional teams to drive compliance, influence strategy, and implement innovative solutions for...

Champion customer success by driving adoption, retention, and growth for key accounts, focusing on relationship-building, strategic guidance, and proactive problem-solving to ensure optimal use of our...

Shape the future of healthcare by leading a dynamic Trade Client Relations team, driving innovative pharmacy strategies and cost-saving solutions while collaborating with key clients and internal stak...

Champion customer retention by owning the lifecycle strategy for a DTC subscription business. Drive growth through data analysis and lifecycle marketing while leading a high-performing team and collab...

Lead the charge in healthcare engineering management by guiding a skilled team across the U.S. and India. Utilize your extensive healthcare domain expertise to ensure project execution aligns with U.S...

Lead the charge in shaping the future of customer-facing AI solutions by owning the end-to-end experience of a conversational agent, driving design decisions, and enhancing interactions for millions o...

Join a team that empowers transformation in Tampa’s skyline by leading pivotal VDC projects. Oversee a diverse group of professionals while fostering innovation and collaboration in driving organizati...

Unlock potential by leading a high-performing engineering team to create and manage internal software platforms. Drive technical direction and standards, ensuring successful delivery while collaborati...

Manage real estate strategy by overseeing new club developments, negotiating leases, and collaborating with construction teams to ensure timely openings while maintaining effective relationships withi...

Lead the content design strategy for our healthcare marketplace, crafting clear and engaging content that enhances user experience and drives customer decisions throughout the entire purchasing journe...

Accelerate patient care by leading case management practices across multiple facilities, ensuring compliance with standards and developing impactful quality programs. Collaborate with team members to...

Join us to advance business analysis excellence, fostering strong stakeholder relationships while driving clarity in requirements and delivering high-complexity solutions that resonate across the orga...

Oversee the end-to-end Medicare Advantage product experience, driving member engagement and care delivery. Collaborate with cross-functional teams to create scalable solutions that meet unique Medicar...

Unlock your potential as you create engaging content experiences that simplify healthcare and financial benefits for members. Collaborate across teams to drive behavioral change and help members achie...

Unlock potential by leading technical discovery and engaging prospects to assess business challenges. Bring expertise in data analytics and pre-sales strategy to foster impactful customer relationship...

Shape the future of oncology marketing by leading strategy and execution across US & Canada. Drive growth through innovative campaigns and enhance customer engagement by collaborating with cross-funct...

Unlock your potential by driving new business in a lucrative territory. Engage deeply with channel partners and IT stakeholders, leveraging proven solutions for enterprise communications. Own the sale...

Lead and develop a global benefits and wellbeing team, driving strategy and governance for competitive employee offerings. Collaborate across functions to enhance operations and deliver impactful AI-d...

Empower our customers by driving revenue growth through strategic account management. You'll oversee migrations, foster client relationships, and collaborate with teams to ensure adoption and expansio...

Advance customer support by leading the knowledge program, ensuring quality and accessibility of content. Collaborate with teams to elevate self-service capabilities and enhance the overall customer e...

Lead operational excellence and financial strategy for equipment finance, driving efficiency and collaboration across business units. Oversee budgeting, governance, and system management to support st...

Optimize the supplier order management experience through strategic design leadership and innovation. Lead UX efforts in an ambiguous space, creating reusable solutions and fostering a collaborative d...