Director, Customer Experience Jobs in Ann Arbor, MI

The Director, Customer Success will lead and scale the Customer Success function at NAYA Therapeutics while directly managing a portfolio of strategic partners and enterprise accounts...

Join us to lead a high-performing team of Client Success Managers, empowering client relationships and driving service excellence. This role blends strategic oversight and operational management to en...

Innovate program delivery and customer management in the MAC/EV sectors. Lead a team in developing strategies, securing business, and driving sales, while ensuring project scope, budget, and goals ali...

Engage in a transformative role where you enhance patient experiences through research, design, and collaboration, ensuring their voices influence clinical and product decisions while improving overal...

Elevate your career as a Senior Manager in Digital Product Management, leading a team to deliver impactful technology solutions and drive business outcomes while shaping long-term product strategies a...

Partner with us to define and execute a strategic vision for internal tools and AI, optimizing operational workflows and enhancing efficiencies across the organization through expert product managemen...

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...

Elevate your career by driving client partnerships and agency excellence through strategic vision and execution. Lead brand planning and foster creativity to deliver impactful advertising solutions th...

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Lead the charge in driving business growth and customer satisfaction by managing the relationship with a major automotive client. Oversee strategic planning, acquisition processes, product development...

Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...

Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...

Lead the strategic direction for high-impact client accounts, bridging business goals and integrated marketing. Drive cohesive, full-funnel strategies and ensure accountability for account health, sat...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Drive innovation in AI-driven solutions by overseeing product lifecycles, collaborating with cross-functional teams, and aligning product roadmaps with strategic objectives to enhance user experiences...

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

Pioneer excellence in customer care by developing global strategies that enhance service delivery and customer experience. Lead large teams, drive transformation, and align initiatives with business o...

Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...