Director, Customer Experience Jobs in Albany, NY

Drive innovation in content products by leading a portfolio that spans from incubation to optimization. Collaborate with cross-functional teams to grow and sustain impactful user experiences while lev...

Transform operational efficiency by leading process improvement initiatives to enhance patient experience and achieve cost savings. Analyze workflows, apply engineering principles, and drive measurabl...

Elevate our Power BI ecosystem by owning strategy, development, and optimization while mentoring teams. Design impactful analytics experiences and champion best practices to drive adoption and enhance...

Explore innovative AI solutions that drive business value and revenue growth. Lead cross-functional teams to implement AI initiatives while ensuring compliance, enhancing operational efficiency, and f...

Transform your career by leading global dispute resolution and cash application operations. Drive significant process innovations with automation and AI while ensuring compliance and operational excel...

Reimagine user experiences as a Lead Product Designer, driving design outcomes for operational platforms and provider-facing products to enhance functionality and usability across teams without direct...

Innovate the AV sales landscape by driving strategy, leadership, and partnerships. Lead a high-performing team to achieve profitable growth while enhancing customer relationships across direct and cha...

Manage and optimize legal operations, including budget oversight and vendor management. Collaborate with attorneys and stakeholders to enhance efficiency and implement process improvements while ensur...

Join our dynamic team to lead end-to-end procurement for Open Systems and Cloud, driving strategic outcomes and supporting high-value IT deals while managing a high-performing team in a fast-paced env...

Join us to redefine the mobile experience in personalized healthcare, leading innovations that enhance patient engagement and retention across various wellness categories. Shape user experiences that...

Join a team that's pivotal in enabling executive leaders to focus on strategic priorities. Provide comprehensive administrative, logistical, and operational support to enhance efficiency and collabora...

Lead the integration of technology in live production environments, driving strategic initiatives and aligning teams with business objectives while fostering a culture of innovation and excellence acr...

Join a team that's shaping cloud delivery excellence by orchestrating multiple projects, mentoring top talent, and ensuring strategic client engagement for this dynamic leadership role. Drive effectiv...

Transform the employee experience by partnering with leadership to align people strategies with business goals, driving talent management, change initiatives, and cultivating an effective organization...

Manage the renewal process for partner channels, focusing on revenue protection and partner health. Collaborate with stakeholders to drive adoption, mitigate risks, and ensure high retention rates acr...

Shape the future of customer engagement by partnering with diverse practices to enhance transaction volumes and optimize outcomes through innovative strategies and strong relationships...

Drive large-scale technical programs to enhance enterprise platforms, leveraging your extensive expertise in program management. Collaborate with cross-functional teams to deliver innovative solutions...

Support our dynamic Creative and Production teams by structuring and managing complex agreements, ensuring compliance, and providing legal guidance on commercial advertising and content production in...

Grow your career with a pivotal role overseeing remote clinical operations, coaching your team to excellence while collaborating with care providers. Manage performance and ensure quality client care...

Empower growth by managing key accounts, driving sales, and enhancing product adoption through cross-functional collaboration and strategic relationship management in North America...

Champion visual narratives in innovative digital products by leading the creative vision. Oversee cohesive strategies across multiple media, ensuring distinct identities that resonate with varied audi...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Create a strategic vision for Construction Technology, leading product innovation and cross-functional teams to deliver exceptional solutions in AI, IoT, and software. Drive business growth and mentor...

Innovate cutting-edge customer engagement solutions by architecting enterprise-scale contact centers utilizing Salesforce and AI technologies, enhancing customer satisfaction and operational efficienc...

Champion team performance and drive revenue growth by leading a successful sales management strategy that enhances customer retention and expands market opportunities in the corporate sector...