Director, Customer Experience Jobs in Albany, NY

Elevate your career by driving client success as a Customer Program Manager. Use your healthcare expertise to deliver tactical project plans and enhance service quality for healthcare payer clients, o...

Drive the global supply chain strategy and execution for sourcing, procurement, and materials management. Lead a diverse team to improve service performance and drive cost-efficiency across operations...

Unlock potential by leading the marketing strategy for a transformative Data Platform. Collaborate with cross-functional teams to drive adoption and create impactful narratives that resonate with tech...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Innovate digital commerce strategies, driving revenue, performance, and customer experience. Lead cross-functional teams to execute complex initiatives and enhance operational efficiencies while achie...

Advance client satisfaction and operational excellence by leading the Group Health Division, overseeing team performance, enhancing processes, and ensuring profitability while managing key metrics and...

Accelerate enterprise product strategy for pharmacy-focused digital platforms, driving impactful, secure solutions through AI-driven insights and collaboration across teams, ensuring compliance and in...

Join a team that's poised for growth; lead product management, team building, and strategic decisions for a multi-product portfolio while balancing hands-on execution and P&L ownership in a dynamic ma...

Transform customer experiences by leading integration efforts between Five9 and Google GECX, focusing on innovative AI solutions that enhance interactions across multiple touchpoints, driving market l...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Lead our Resident Consultant team to enhance customer success by strategically partnering with enterprise clients, managing the lifecycle, and ensuring value realization from our services, all while c...

Empower leadership by providing strategic advisory and operational support, enhancing decision-making and execution within a dynamic environment, while ensuring alignment with organizational objective...

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...

Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...

Empower your career by leading a high-performing programmatic deployment team. Drive operational excellence, mentor talent, and implement cutting-edge AI solutions in a dynamic media environment, ensu...

Champion the strategic direction of the product portfolio, leading teams to define, develop, and enhance innovative solutions while ensuring alignment with market demands and business objectives acros...

Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...

Transform enterprise support by leading a high-performing team to deliver exceptional service and operational excellence, ensuring strategic customers receive exemplary support that scales with busine...

Join a strategic finance leadership team to drive operational excellence and financial planning in the Wellbeing sector. Collaborate with cross-functional leaders to enhance business growth and client...

Empower growth by leading commercial contract processes while advising on legal matters. Drive compliance, risk management, and AI integration in contracts, fostering strong stakeholder relationships...

Lead the charge in scaling a global DTC brand, driving revenue growth with innovative marketing strategies and establishing impactful retail partnerships for strategic expansion. Your expertise will s...

Grow a high-performing product design team through strategy, leadership, and innovation. Drive data-informed design processes and foster collaboration to create impactful user experiences while levera...

Transform digital marketing operations by leading web content strategy and optimization efforts, fostering collaboration with cross-functional teams to create engaging user experiences that drive dema...

Drive the evolution of Revenue Operations by architecting systems and insights that enhance decision-making and scalability, empowering leaders across Sales, Marketing, Customer Success, and Finance i...