Director, Customer Engagement Jobs in Washington, DC

Pioneer innovation in marketplace operations by optimizing data systems and driving growth initiatives. Lead a dedicated team to enhance operational reliability and deliver strategic insights that fue...

Transform customer experiences by leading integration efforts between Five9 and Google GECX, focusing on innovative AI solutions that enhance interactions across multiple touchpoints, driving market l...

Join us to lead a high-performing team of Client Success Managers, empowering client relationships and driving service excellence. This role blends strategic oversight and operational management to en...

Unlock potential by leading a global People Partners team to drive organizational design, talent management, and employee relations, ensuring alignment with strategic business goals and fostering a cu...

Grow your career by cultivating senior relationships in existing client accounts, driving expansion through tailored proposals and strategic partnerships, ensuring proactive communication and collabor...

Champion global enterprise account growth by driving new use-case adoption and building technical trust across key stakeholders in a Fortune 15 organization. Collaborate with teams to fortify relation...

Join a team that's redefining product management by blending prototyping, research, and AI capabilities to create seamless customer workflows. Drive initiatives that enhance employer and recruiter exp...

Join a team that's driving healthcare innovation by selling complex supply chain solutions. You'll manage key accounts, influence decision-makers, and ensure client satisfaction while achieving sales...

Join a team that's redefining loyalty and membership in a digital ecosystem. Lead cross-functional initiatives to innovate and enhance customer value through comprehensive product strategies, ensuring...

Drive product strategy and execution for innovative healthcare solutions. Collaborate cross-functionally to transform complex workflows, delivering impactful capabilities for our digital health platfo...

Join a team that's redefining compensation experiences through innovative architecture and hands-on execution. This role emphasizes data integrity, employee development, and impactful communication st...

Accelerate progress at a pivotal juncture in the accounting domain, defining and owning a modern, AI-infused platform for contractors across various financial maturity levels, while leading a talented...

Lead the charge in managing AV and collaboration technology for seamless meetings. Oversee support teams, troubleshooting, and process improvement across multiple locations, ensuring outstanding video...

Lead the charge in shaping the digital future of our Order Management system by defining product vision, driving cross-functional collaboration, and creating seamless user experiences that elevate B2B...

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...

Deliver exceptional post-onboarding customer journeys, driving retention metrics while managing a remote CX team. Partner with implementation to enhance user experience, leveraging AI tools for suppor...

Empower the sports data landscape by architecting real-time infrastructures that deliver sub-500ms insights. Own predictive analytics, fan monetization, compliance, and content generation in a high-st...

Accelerate progress at the forefront of billing services by leading advanced revenue cycle operations, ensuring compliance and operational excellence across Patient Research and Call Center teams, and...

Drive your career with a strategic role focused on outbound ABM pipeline creation. You'll design workflows, engage key accounts, and enable sales teams to establish a robust GTM engine that delivers m...

Grow your leadership skills by driving strategic retention initiatives, collaborating cross-functionally to enhance deal support, and implementing scalable solutions to boost client retention and grow...

Lead the charge in enhancing client retention strategies through complex analyses, cross-functional collaboration, and innovative solutions, while driving exceptional support for high-value deals in a...

Drive demand generation strategies that enhance marketing-sourced pipeline and revenue growth. Lead a global team in tailored campaigns, ABM, and lifecycle marketing, partnering closely with Sales and...

Accelerate progress at the forefront of SOX compliance, overseeing the design, documentation, and governance of Internal Controls over Financial Reporting while collaborating with key stakeholders to...

Drive growth by selling impactful DMC services to clients within clinical trials. Leverage your sales expertise to collaborate with teams, enhance client relationships, and stay ahead of market trends...