Director, Customer Engagement Jobs in Washington, DC

Help us shape the future of client fundraising strategies by leading a dynamic team to enhance client relationships, execute effective programs, and optimize campaign performance through innovative so...

Shape the future of customer engagement through dynamic marketing campaigns that enhance post-sale experiences and drive value realization, renewal, and growth, ensuring customer success and retention...

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

Join a dynamic team to lead strategic communications efforts, drive client advocacy initiatives, and ensure program execution, leveraging media relations and content expertise to elevate client outcom...

Pioneer digital customer success for SMBs by designing automated journeys, driving product adoption, and leveraging AI tools in a fast-paced environment. Collaborate cross-functionally to enhance cust...

Lead a dynamic SMB Customer Success team, driving digital-first strategies for retention and adoption. Optimize processes and systems to manage a large customer base efficiently while fostering a perf...

Pioneer robust cross-functional execution to transform strategy into impactful operations. Drive cohesive systems across product, engineering, and design teams while aligning objectives and fostering...

Deliver strategic direction for major accounts, driving new business and fostering executive relationships to increase customer satisfaction and account growth. Leverage extensive industry knowledge f...

Champion enterprise growth by driving proactive marketing strategies for high-potential accounts, enhancing customer engagement, and creating a robust pipeline within key strategic prospects...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Drive excellence in project management across various client accounts, guiding teams through all project phases from planning to execution while ensuring compliance, relationship growth, and financial...

Champion operational excellence in service delivery for cybersecurity and cloud security. Oversee compliance-driven programs, leading a high-performing team to drive customer satisfaction and ensure q...

Grow your career by leading revenue growth and strategic engagement with key healthcare executives. This role demands expertise in multi-product SaaS sales and deep sector insights to develop and nurt...

Join a team that's redefining the customer experience in utilities by building a seamless, AI-driven self-service platform. You'll lead initiatives to enhance digital interactions, ensuring a proactiv...

Optimize your career by leading a high-performing Sales Engineering team, enhancing solutions for our major clients, and collaborating across departments to create impactful customer experiences. Join...

Optimize our product suite to elevate financial advisory capabilities through innovative AI solutions. Lead the entire product lifecycle, collaborating with diverse teams to transform complex workflow...

Transform customer engagement through effective project management and delivery leadership, ensuring alignment with client objectives and driving measurable business value across a defined group of st...

Drive the go-to-market strategy for the Foundation pillar, shaping messaging, positioning, and technical narratives. You'll translate complex product capabilities into engaging stories that resonate w...

Help us shape the future of digital advertising by leading a team in delivering programmatic campaign excellence and leveraging data-driven insights to meet client objectives across various channels...

Drive supply chain transformation initiatives by leading multidisciplinary teams to enhance operational performance and resilience, while partnering with executives to design and implement scalable so...

Unlock potential by leading the design and integration of a robust marketing technology and data privacy infrastructure. Drive cross-functional collaboration for effective data management and complian...

Drive strategic client coding integration initiatives, ensuring operational excellence and alignment with enterprise standards. Collaborate with cross-functional teams to enhance client relationships...

Unlock potential by leading client coding integrations, ensuring operational excellence and high-quality relationships across healthcare partnerships. Drive onboarding, standardization, and performanc...

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

Join a team that's driving cross-functional execution and innovation. You'll shape the operating system for our product team, ensuring seamless onboarding and alignment across diverse teams during a c...