Director, Customer Engagement Jobs in Toronto, ON

Lead end-to-end production processes in a CGI-focused environment, collaborating with creatives and managing timelines, budgets, and resources to deliver high-quality content for global brands...

Transform customer experiences by leading a proactive Customer Success team. Drive service excellence, continuous improvement, and long-term loyalty while collaborating with cross-functional teams to...

Shape strategic media investments across CPG clients, leading a team to optimize cross-channel strategies and drive business outcomes through data-driven insights and effective campaign management...

Champion innovative digital strategies that connect healthcare brands with patients and professionals. Lead multidisciplinary teams to navigate complex pharmaceutical marketing, driving impactful resu...

Lead the charge in customer success for enterprise software, driving growth and retention across a strategic portfolio. Influence retailer partnerships, enhance adoption, and transform the CS organiza...

Build a dynamic DTC CRM strategy to drive retention, customer journey optimization, and revenue growth. Engage with cross-functional teams to personalize experiences and leverage analytics, ensuring i...

Lead the charge in delivering exceptional client service within a dynamic creative agency. Drive integrated campaigns, foster relationships, and influence strategic initiatives to elevate brand impact...

Reimagine customer education and documentation by leading a global team to enhance AI-driven content production, streamline workflows, and deliver impactful training that accelerates customer success...

Empower our Enterprise customers by enhancing product adoption and health. Collaborate with cross-functional teams to deliver tailored solutions, ensuring exceptional experiences for high-growth organ...

Lead the charge in enhancing our offensive security program across applications, cloud, and AI products. This role combines technical expertise and strategic leadership to mitigate security risks thro...

Join our team to lead the evolution of a modern workplace strategy, enhancing employee experience and aligning real estate initiatives with business goals through data-driven insights and collaboratio...

Join a dynamic team to lead the design and deployment of AI systems that enhance revenue growth, customer retention, and operational efficiency. Collaborate across functions to translate AI capabiliti...

Lead and inspire a high-performing team while nurturing senior client relationships. Drive brand strategy and social media initiatives, ensuring impactful campaigns that resonate culturally and commer...

Drive credit analysis for complex asset-backed structures, leading a team to deliver insights and influence market understanding. Shape analytical practices and engage stakeholders to navigate evolvin...

Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...

Lead the strategy and lifecycle of Income and Employment Verification products, collaborating with cross-functional teams to drive data-driven insights, market assessments, and regulatory compliance w...

Champion the strategy and execution of Income and Employment Verification products through collaboration across teams, ensuring compliance, maximizing customer value, and managing the entire product l...

Unlock potential by leading executive communications strategy, crafting compelling narratives, and collaborating with senior leaders to enhance business messaging and stakeholder engagement in a dynam...

Unlock potential by guiding clients through their journey with innovative AI solutions, ensuring seamless integration and maximum value from technology while fostering strong relationships and driving...

Lead the charge in enhancing premium Member experiences through strategic retention and relationship management. Drive a culture of exceptional service while collaborating across teams to innovate and...

Drive commercial growth by building strategic partnerships that enhance vehicle supply and customer distribution. Collaborate with internal teams to create impactful programs and lead negotiations, en...

Engage with our Digital team to drive business growth and create value for strategic clients. Leverage your expertise in technology and advisory services to build trusted relationships, align solution...

Tackle strategic operations for our Product & Engineering teams, enhancing methodologies, traceability, and executive visibility. Lead process improvements while managing a direct report, ensuring han...

Lead the charge in shaping HR strategies that foster a high-performance culture, ensuring compliance and employee engagement across diverse business units in North America. Drive initiatives that alig...

Champion the strategic leadership of Client Lifecycle Management, ensuring compliance and operational excellence across customer onboarding, risk assessments, and due diligence processes while fosteri...