Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$127K - $145K *

Drive contract renewals and enhance customer relationships across regions. Collaborate with executives to optimize retention strategies and lead proactive initiatives that improve renewal rates and cu...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Drive the vision for a high-impact Data Engineering Practice, leading strategy, P&L, talent, and client engagement to transform enterprise data into strategic assets and AI-ready infrastructure...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$192K - $213K *

Drive the vision for an enterprise data and analytics platform, leading a team to empower data-driven decision-making across all business functions while ensuring accuracy, governance, and scalability...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$130K *

Unlock potential by driving enterprise sales and managing a robust pipeline, cultivating relationships, and closing deals to expand business impact. Collaborate with teams to deliver innovative soluti...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $166K *

Join a team that's redefining user authentication and onboarding for free streaming. This role drives strategy, execution, and cross-functional collaboration to enhance user experiences, engagement, a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$234K - $260K *

Lead the charge in redefining user experiences across a dynamic B2B healthcare technology portfolio, ensuring intuitive, consistent, and customer-aligned interactions while driving AI transformation a...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$420K *

Join a team that's driving innovative solutions for complex markets by leading a high-performing sales group. You'll enhance growth strategies, collaborate cross-functionally, and shape a culture focu...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Transportation

$420K *

Join a team that's driving product growth by leading an agile sales force focused on mid-market and enterprise clients. Collaborate cross-functionally to deliver impactful solutions and exceed ambitio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Elevate your career by leading a high-performance sales team to drive product growth. Collaborate across functions and refine GTM strategies while maintaining strong client relationships in a dynamic...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Transform the sales landscape by leading a high-performing team focused on accelerating product growth. Collaborate cross-functionally to optimize strategies and ensure successful execution in a fast...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Lead and empower a dynamic sales team to drive growth in Mid-Market and Enterprise sectors. Collaborate cross-functionally to optimize strategies and champion an inclusive culture as you achieve quart...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Accelerate your career by leading a dynamic sales team focused on innovative product growth. Drive impactful strategies while cultivating relationships and achieving quarterly targets in a collaborati...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Champion the growth of a new product by leading a team of account executives, refining go-to-market strategies, and fostering collaboration across departments to drive sales success in mid-market and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$150K - $200K *

Transform enterprise strategy by leading high-impact initiatives across business functions. Collaborate with executives to enhance organizational effectiveness and drive measurable business outcomes f...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $140K *

Elevate customer engagement as a Senior Solutions Engineer, bridging sales and technical teams to deliver tailored AEC solutions. Lead technical pilots, provide industry insights, and mentor teammates...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$225K - $240K *

Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $90K *

Unlock growth potential by driving strategic field marketing initiatives, leveraging data to identify emerging verticals, and crafting programs that engage and convert. Collaborate cross-functionally...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Unlock potential by driving client partnerships and growth in gaming, leading teams to develop innovative AI and technology solutions for high-profile accounts, ensuring strategic direction and impact...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $190K *

Shape the future of customer engagement by leading a dynamic team to drive success, deepen relationships, and deliver exceptional value through strategic oversight in a fast-paced healthcare technolog...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $200K *

Join a pioneering team to build and lead innovative sales strategies that enhance customer engagement and drive growth through a blend of self-serve segmentation and sales assistance, leveraging data...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$300K - $350K *

Unlock potential by leading enterprise sales initiatives, navigating complex organizations and engaging with technical stakeholders to drive significant revenue growth. Collaborate closely with teams...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $125K *

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $300K *

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Help us drive Enterprise success by managing implementation strategies, aligning customer needs with actionable plans, and enhancing collaboration between sales and services teams to foster seamless d...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.