Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$140K - $180K *

Lead strategic account planning and execution to drive significant growth in Enterprise and Government accounts, focusing on multi-year expansions, complex negotiations, and maintaining strong relatio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Lead the strategic direction of high-value client accounts, ensuring alignment with business objectives and driving growth through trusted partnerships and effective team leadership...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$128K - $161K *

Drive growth by managing strategic customer relationships, understanding supply chain needs, and implementing effective solutions for long-term success while navigating internal collaborations and inf...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$125K - $150K *

Accelerate progress at the intersection of marketing strategy and client partnership, utilizing a consultative approach to grow business. Collaborate with a specialist team to deliver strategic market...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$400K - $500K+*

Empower your career by advising on security risks within dynamic business units, enhancing customer service and AI-driven content generation support, while fostering trust and mitigating risks in a hi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Unlock potential by managing executive schedules, guiding decision-making, and enhancing team productivity while fostering relationships across stakeholders in a dynamic environment...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$140K - $160K *

Lead the engagement and implementation of FDA cleared digital health treatments across healthcare systems, ensuring streamlined client experiences and adherence to best practices, while leveraging dat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$225K - $275K *

Lead the charge in driving shopper growth, transforming casual users into engaged buyers through innovative acquisition and retention strategies while overseeing a dedicated team from day one...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Advance global supply chain excellence by leading strategic operations, fostering partnerships, and driving innovation. Manage diverse teams internationally, ensuring compliance and optimizing process...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Transportation

$164K - $261K *

Accelerate customer success by driving complex project deliveries and strategic engagements. Collaborate with executive stakeholders to enhance Salesforce technology adoption while delivering measurab...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$136K - $204K *

Take ownership of product strategy and execution by driving innovative development, informed by market insights and customer feedback, to create competitive health product offerings that align with bu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$113K - $126K *

Reimagine the customer journey by leading a dynamic team to enhance CX measurement and insights, driving strategic improvements and user satisfaction across multiple touchpoints within a collaborative...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $180K *

Strategize and drive enterprise account success by building strong C-suite relationships, developing tailored solutions, and coordinating cross-functional teams to enhance customer experiences and unl...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$130K - $170K *

Partner with us to enhance consultant relationships in healthcare. Drive business growth by cultivating partnerships, optimizing engagement strategies, and aligning internal teams to effectively posit...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$164K - $226K *

Unlock operational excellence by driving cross-functional initiatives that optimize customer strategy and enhance business intelligence. Collaborate with leaders to streamline decision-making and supp...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $230K *

Lead and optimize the enterprise data strategy, unifying diverse data layers to enhance AI capabilities, governance, and commercial data products. Drive team success while ensuring data integrity and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $220K *

Lead the charge in defining and executing enterprise data strategy, unifying diverse data layers to support AI-driven product features and governance, while driving collaboration across teams to enhan...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Optimize governance and risk management at scale, guiding compliance and security strategy while collaborating across teams to enhance our organizational resilience as we expand into new markets and n...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$236K - $439K *

Transform customer experiences by uniting diverse functions and stakeholders across the organization to enhance patient journeys and drive strategic initiatives. Leverage influence and collaboration t...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$350K *

Elevate your career by driving strategic sales for transformative technology solutions, targeting mid-market to enterprise clients. Foster relationships with C-level executives, lead consultative sale...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$235K - $315K *

Join a mission-driven team to drive growth within law enforcement and first responder agencies. Utilize your unique background to build relationships, close deals, and expand accounts in a high-perfor...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$62K - $113K *

Empower your career by supporting Customer Care project management initiatives, enhancing workflows, and collaborating across teams to deliver effective solutions. This role offers the opportunity to...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$190K *

Transform the future of public safety as a Director of Product Management, leading a high-performing team to define and deliver innovative SaaS products. Collaborate across departments to drive produc...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Consumer Technology

$104K - $156K *

Champion client success by leading implementation projects and driving operational excellence. Collaborate cross-functionally to deliver tailored solutions that align with client goals, ensuring trans...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.