Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$140K - $180K *
Lead strategic account planning and execution to drive significant growth in Enterprise and Government accounts, focusing on multi-year expansions, complex negotiations, and maintaining strong relatio...
1 week ago
$110K - $130K *
Lead the strategic direction of high-value client accounts, ensuring alignment with business objectives and driving growth through trusted partnerships and effective team leadership...
2 weeks ago
Director of Strategic Accounts
$128K - $161K *
Drive growth by managing strategic customer relationships, understanding supply chain needs, and implementing effective solutions for long-term success while navigating internal collaborations and inf...
2 weeks ago
$125K - $150K *
Accelerate progress at the intersection of marketing strategy and client partnership, utilizing a consultative approach to grow business. Collaborate with a specialist team to deliver strategic market...
1 week ago
Business Security Partner (L5), Consumer & Content
$400K - $500K+*
Empower your career by advising on security risks within dynamic business units, enhancing customer service and AI-driven content generation support, while fostering trust and mitigating risks in a hi...
2 weeks ago
$110K - $130K *
Unlock potential by managing executive schedules, guiding decision-making, and enhancing team productivity while fostering relationships across stakeholders in a dynamic environment...
5 days ago
Senior Manager, Provider Experience and Clinical Transformation
$140K - $160K *
Lead the engagement and implementation of FDA cleared digital health treatments across healthcare systems, ensuring streamlined client experiences and adherence to best practices, while leveraging dat...
2 weeks ago
Director, Growth & Retention - Shopper
$225K - $275K *
Lead the charge in driving shopper growth, transforming casual users into engaged buyers through innovative acquisition and retention strategies while overseeing a dedicated team from day one...
4 days ago
$150K - $180K *
Advance global supply chain excellence by leading strategic operations, fostering partnerships, and driving innovation. Manage diverse teams internationally, ensuring compliance and optimizing process...
1 week ago
Engagement Delivery Director- HLS- Health & Life Sciences
$164K - $261K *
Accelerate customer success by driving complex project deliveries and strategic engagements. Collaborate with executive stakeholders to enhance Salesforce technology adoption while delivering measurab...
3 days ago
Executive Director, Product Strategy and Execution
$136K - $204K *
Take ownership of product strategy and execution by driving innovative development, informed by market insights and customer feedback, to create competitive health product offerings that align with bu...
1 week ago
Sr. Customer Experience Manager (US)
$113K - $126K *
Reimagine the customer journey by leading a dynamic team to enhance CX measurement and insights, driving strategic improvements and user satisfaction across multiple touchpoints within a collaborative...
4 days ago
$110K - $130K *
Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...
Reposted 2 days ago
$150K - $180K *
Strategize and drive enterprise account success by building strong C-suite relationships, developing tailored solutions, and coordinating cross-functional teams to enhance customer experiences and unl...
Reposted yesterday
Director, Consultant Relations
$130K - $170K *
Partner with us to enhance consultant relationships in healthcare. Drive business growth by cultivating partnerships, optimizing engagement strategies, and aligning internal teams to effectively posit...
4 days ago
Senior Manager, Customer Strategy & Operations (East Coast)
$164K - $226K *
Unlock operational excellence by driving cross-functional initiatives that optimize customer strategy and enhance business intelligence. Collaborate with leaders to streamline decision-making and supp...
4 days ago
Senior Director, Enterprise Data Management
$190K - $230K *
Lead and optimize the enterprise data strategy, unifying diverse data layers to enhance AI capabilities, governance, and commercial data products. Drive team success while ensuring data integrity and...
3 weeks ago
Senior Director, Enterprise Data Management
$180K - $220K *
Lead the charge in defining and executing enterprise data strategy, unifying diverse data layers to support AI-driven product features and governance, while driving collaboration across teams to enhan...
3 weeks ago
Director, Governance, Risk & Compliance
$150K - $180K *
Optimize governance and risk management at scale, guiding compliance and security strategy while collaborating across teams to enhance our organizational resilience as we expand into new markets and n...
Reposted 2 days ago
Executive Director, Enterprise Experience Planning & Integration
$236K - $439K *
Transform customer experiences by uniting diverse functions and stakeholders across the organization to enhance patient journeys and drive strategic initiatives. Leverage influence and collaboration t...
Reposted yesterday
$350K *
Elevate your career by driving strategic sales for transformative technology solutions, targeting mid-market to enterprise clients. Foster relationships with C-level executives, lead consultative sale...
1 week ago
$235K - $315K *
Join a mission-driven team to drive growth within law enforcement and first responder agencies. Utilize your unique background to build relationships, close deals, and expand accounts in a high-perfor...
Reposted yesterday
Specialist, Customer Care Operations Project Mgmt
$62K - $113K *
Empower your career by supporting Customer Care project management initiatives, enhancing workflows, and collaborating across teams to deliver effective solutions. This role offers the opportunity to...
4 days ago
$190K *
Transform the future of public safety as a Director of Product Management, leading a high-performing team to define and deliver innovative SaaS products. Collaborate across departments to drive produc...
Reposted today
$104K - $156K *
Champion client success by leading implementation projects and driving operational excellence. Collaborate cross-functionally to deliver tailored solutions that align with client goals, ensuring trans...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.