Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$176K - $242K *

Champion the full sales cycle, driving net-new logo acquisition and account expansion while managing a cross-functional team and engaging with C-level prospects in the cybersecurity sector...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Champion innovation by leading hardware solutions strategies and vendor relations within Automated Traffic Enforcement. Drive compliance, market alignment, and cross-functional collaboration to enhanc...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $125K *

Collaborate with cross-functional teams to define and execute data, analytics, and AI strategies, enhancing customer decision-making and operational efficiency while championing innovation and product...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$185K - $327K *

Unlock potential by leading security strategy and architecture, partnering with the CISO to enhance technical oversight and incident response. Drive secure practices across teams while mentoring engin...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$130K - $160K *

Elevate the developer journey by driving growth in the self-serve funnel and shaping the product strategy. Collaborate cross-functionally to create a data-driven experience while building vital system...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Join a dynamic team to craft compelling executive narratives and drive sales enablement for cutting-edge financial technology. Lead impactful workshops and build scalable systems that empower Stripe l...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join our dynamic team as a leader in delivering transformative AI solutions. You'll oversee enterprise-level projects, fostering relationships and driving growth while ensuring excellence in service d...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$88K - $105K *

Transform client engagement with tailored solutions, drive retention, and build lasting relationships that ensure customer success and revenue growth. Leverage your expertise to advocate for customer...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$81K *

Shape the future of automotive finance by driving market expansion, building strong dealer relationships, and enhancing dealer program engagement within your territory. Lead strategic sales efforts an...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's driving security excellence as you lead incident responses, coordinate with various stakeholders, and enhance both IT and OT environments while ensuring protection against cyber thr...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$125K - $150K *

Join us to design and secure next-gen infrastructure while ensuring compliance. Collaborate with a diverse team, automate security practices, and mitigate risks through innovative solutions to uphold...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$87K - $117K *

Unlock potential by leading the design, deployment, and support of Unified Communications platforms, ensuring optimal performance and compliance while collaborating with vendors and teams to manage la...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$183K - $200K *

Lead a data-driven team to enhance product usage insights across departments. Own analytics requests, prioritize initiatives, and develop talent in an AI-driven environment, ensuring alignment, govern...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $110K *

Join a team that's driving innovation in oncology by managing projects to advance approved imaging agents and late-stage products, enhancing lives through strategic planning, execution, and collaborat...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$179K - $205K *

Transform the legal landscape within financial services by providing strategic counsel on regulations, licensing, and compliance. Collaborate with cross-functional teams to ensure scalable solutions a...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$76K - $95K *

Explore opportunities as a Customer Success Manager, fostering customer relationships, analyzing data to mitigate risks, and advocating for client needs to enhance service adoption. Bring your experti...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$84K *

Champion growth in B2B sales as you drive revenue in eDiscovery and Legal Services, building client relationships, managing pipelines, and delivering compelling presentations while enhancing your prof...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$150K - $200K *

Innovate your career by leading the development of cutting-edge healthcare analytics solutions, driving strategic decisions and delivering impactful data products within a collaborative, cross-functio...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Engage partners by driving technical enablement and solution design. Collaborate across teams to empower resellers and integrators, ensuring successful adoption and growth of innovative solutions thro...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $109K *

Drive strategic success and growth by managing high-value partnerships, ensuring customer satisfaction, and leading post-sale initiatives for enterprise accounts. Shape the future of customer engageme...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead national growth by developing new business in automotive remarketing services. Leverage existing relationships, close high-value opportunities, and drive revenue through strategic sales efforts t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K *

Empower a high-performing sales team to drive adoption of innovative medical solutions. Collaborate with healthcare professionals, develop strategic business plans, and ensure compliance while achievi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$111K - $167K *

Unlock potential by driving success for our largest customers through trusted partnerships, technical guidance, and proactive account management to ensure adoption and optimization of complex software...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $216K *

Unlock potential by leading key government IT service contracts. Drive accountability, customer satisfaction, and maintain strong relationships with executive stakeholders in a complex multi-vendor en...

US-AnywhereRemote

2 weeks ago

  •   15+ years exp.  •   Information Technology

$80K - $95K *

Drive revenue by connecting innovative branding solutions with client needs, engaging with marketing and sales teams in dynamic environments. This role offers career growth and the opportunity for hig...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.