Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$110K - $130K *

Manage complex projects within a technical team, driving execution and innovation. Collaborate with third-party vendors and ensure meticulous attention to detail while fostering a professional environ...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $240K *

Shape the future of enterprise data and analytics. Lead cross-functional teams to drive data strategy, analytics, and AI capabilities, ensuring data is a high-value asset that enhances business perfor...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $120K *

Grow your career by driving sales cycles in the fintech landscape. Support SMEs in optimizing financial solutions and achieving success through your expertise in payments, all while collaborating with...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Drive new business growth by creating strategic sales opportunities within target accounts, leading collaborative teams, and nurturing key partnerships to achieve significant regional objectives and c...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $150K *

Accelerate strategic partner growth through visionary sales leadership, driving revenue and pipeline expansion while cultivating dynamic relationships and actionable growth strategies. Own the partner...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead enterprise sales strategy for CPG accounts, driving revenue growth and team performance. Navigate complex buying committees and coach a high-performing sales team with a focus on ROI-based value...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Drive your career with a key leadership role in shaping offline advertising strategies. This position spearheads customer acquisition and budget management across diverse media channels to enhance rev...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Media

$140K - $175K *

Join a team that's redefining data integration strategies, leading a skilled group of engineers to deliver seamless solutions across the organization while driving continuous improvement and stakehold...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$101K - $145K *

Lead the charge in transforming knowledge management to enhance AI-driven experiences. Drive cross-functional initiatives, develop a modernization roadmap, and operationalize new capabilities to achie...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$200K - $235K *

Lead and innovate in our modeling group, managing a team of engineers to develop next-gen technology while ensuring seamless integration with AI and existing systems; collaborate closely with stakehol...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Deliver strategic insights for population health initiatives by managing cross-functional teams, optimizing data management, and influencing key stakeholders to enhance clinical and operational perfor...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$137K - $231K *

Lead the charge in crafting impactful user experiences across multiple sectors. Drive design strategies, engage with customers, and collaborate closely with product and engineering teams to shape end...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Unlock potential by leading a high-performing team that shapes the future of our Association, guiding strategic initiatives to enhance member value, organizational growth, and community impact through...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$192K - $336K *

Join us to shape compelling narratives for the telecommunications industry, leveraging AI-driven insights and strategies to enhance buyer engagement and drive transformational change in marketing proc...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$130K - $165K *

Partner with us to drive enterprise growth as you manage strategic relationships with healthcare systems. Your expertise will bridge teams and engage C-suite leaders, enhancing our portfolio value acr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Elevate your career by leading the IT EPMO, managing complex tech portfolios, aligning investments with business goals, and enhancing delivery maturity in a dynamic enterprise environment...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$86K - $108K *

Drive supplier engagement and contract growth by establishing strong relationships, developing business plans, and executing effective training strategies. Champion the voice of suppliers to enhance p...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Help us transform the value-based care platform by owning key capability areas, defining detailed requirements, and driving the design and delivery of innovative solutions that enhance provider intera...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Elevate your career by leading the data and analytics strategy to empower decision-making. Oversee the integration of enterprise applications while developing a talented analytics team focused on deli...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$300K - $350K *

Unlock potential by owning the sales cycle for enterprise accounts, engaging C-suite executives and driving strategic solutions for procurement challenges in a fast-paced, high-growth environment...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Tackle advanced analytics projects that optimize fulfillment operations. Drive data-driven decisions through predictive models and tools while collaborating cross-functionally and mentoring entry-leve...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $140K *

Advance client success by providing technical guidance and support for Ping solutions. Collaborate across teams to ensure seamless implementation and ongoing optimization, fostering strong relationshi...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Elevate operational efficiency by partnering closely with executive leaders to drive cross-functional GTM strategy, streamline processes, and enhance data governance for a high-growth B2B SaaS organiz...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $160K *

Transform strategic relationships with national foodservice partners, drive growth through innovative account management, and lead a high-performing team to achieve sustainable business success in Awa...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$150K - $180K *

Lead the charge in shaping the future of customer-facing AI solutions by owning the end-to-end experience of a conversational agent, driving design decisions, and enhancing interactions for millions o...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.