Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$116K - $159K *

Drive growth by leveraging your sales expertise to manage accounts, strategize customer engagement, execute technical discoveries, and ensure successful adoption of the platform, achieving revenue tar...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$220K - $351K *

Lead and develop a high-impact Information Security team, driving strategy for Application Security and Security Architecture. Partner across multi-functional teams to ensure robust security practices...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$155K - $170K *

Advance innovation in e-learning by leading technical strategy, managing a product team, and driving a scalable, secure platform. Collaborate across functions and leverage AI to improve product offeri...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$126K - $160K *

Lead cost management efforts for diverse pharmaceutical projects, ensuring clear communication and robust documentation while nurturing trusted relationships with clients and teams for successful proj...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$106K - $161K *

Pioneer impactful initiatives collaborating cross-functionally to drive sales growth. You'll develop insights from analytics, support executive communications, and foster a high-performance culture fo...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Empower vendor partnerships and retail media strategies to drive growth. Collaborate across digital marketing, technology, and merchandising to develop impactful programs that enhance GNC's retail med...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$132K - $182K *

Drive program execution across high-priority workstreams in Customer Outcomes, managing threat intelligence partnerships and AI model initiatives. Collaborate with cross-functional teams to ensure tim...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Seeking an accomplished sales leader to drive revenue growth in the AI security sector. Collaborate across teams, lead negotiations, and build relationships with key stakeholders to deliver top-tier s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $230K *

Empower our growth by developing and optimizing product assortments across multiple channels, leveraging data-driven insights and strategic vendor partnerships to enhance customer experiences and driv...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $220K *

Drive the global commercialization of data capabilities for AI in clinical development. Collaborate with senior leaders in pharma and biotech to transform fragmented data into strategic intelligence a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $160K *

Lead strategic partnerships by managing high-profile customer relationships, developing actionable plans, and collaborating with cross-functional teams to ensure successful program execution and align...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$245K - $275K *

Transform the landscape of IT for commercial operations by leading strategy, execution, and a collaborative roadmap that aligns with critical business milestones and enhances patient engagement across...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $180K *

Lead the charge in delivering enterprise-level growth programs by ensuring alignment across all functions, driving planning and execution adherence, and managing complex initiatives for timely product...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's committed to ensuring customer success through strategic technical account management, driving satisfaction and growth while navigating complex project deliveries across various cro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Transform product operations by leading cross-functional planning and governance for enhanced execution. Drive strategic initiatives, improve alignment, and empower teams with data-driven insights to...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$89K - $112K *

Join us to enhance user engagement through strategic web content development, collaborating cross-functionally to optimize website performance and compliance, while driving innovative marketing techno...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $155K *

Shape the future of demand generation by crafting and executing strategic marketing programs to drive qualified pipelines and optimize campaign performance across diverse digital channels, working clo...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$88K - $115K *

Unlock your potential in a pivotal integration role, ensuring customer success through seamless technical setups, collaboration across teams, and enhancement of integration performance for optimal sat...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

Lead client relationships to enhance retention and drive growth opportunities. Collaborate with cross-functional teams to develop integrated marketing strategies while ensuring financial targets and o...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$126K - $227K *

Transform project outcomes by leading complex, cross-functional initiatives in a large-scale production environment, ensuring alignment with stakeholder requirements while managing technical projects...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $160K *

Empower innovation by leading the implementation of Engine X for corporate customers, collaborating cross-functionally to ensure streamlined integration and exceptional user experiences. Drive success...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Transform enterprise service delivery by leading cross-center operations, enhancing efficiency, and ensuring high-quality IT services across multiple locations. Drive initiatives that improve performa...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$120K - $140K *

Elevate your career by driving new business for institutional clients. Engage with key decision-makers, generate pipeline, and enhance sponsorship revenue, all while thriving in a dynamic start-up env...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$200K - $250K *

Drive critical initiatives by navigating ambiguity, building effective operating models, and ensuring measurable outcomes in a dynamic environment. Engage with leadership to implement AI solutions and...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$105K - $167K *

Lead the charge in driving sales growth by identifying and securing new enterprise software opportunities, ensuring customer satisfaction and fostering strong client relationships in a competitive mar...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.