Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$220K - $275K *

Deliver integrated marketing strategies that drive substantial ARR growth. Lead a diverse team across multiple marketing disciplines, ensuring alignment with sales and product marketing for optimal pi...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $130K *

Join a team that's driving multi-solution expansion and leveraging strategic relationships to unlock growth opportunities. You'll orchestrate account strategies, engage with executives, and enhance cu...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$220K - $240K *

Partner with us to drive our multi-year strategy for information security and IT operations. Lead and mentor a diverse team while ensuring compliance and governance across all technology functions, ma...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $158K *

Transform marketing strategy and analytics through data-driven insights, leading product vision and roadmap delivery. Collaborate cross-functionally to drive measurable outcomes and innovation in medi...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Champion a modern revenue operating system by leveraging AI to optimize workflows, enhance team efficiency, and drive data visibility across revenue operations for strategic decision-making and improv...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $140K *

Drive success by leading large-scale IT service delivery projects. As a senior leader in the PMO, you'll mentor junior managers, manage complex deployments, and ensure project goals are met within bud...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$99K - $157K *

Join the charge in shaping technical solutions by transforming stakeholder needs into actionable requirements, fostering collaboration within teams, and ensuring project success throughout the product...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $160K *

Take ownership of driving sales growth by building relationships, negotiating contracts, and closing deals with prospective clients. Engage multiple stakeholders and apply strategic sales techniques t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $120K *

Empower large-scale initiatives as a Project Manager, driving the transition to a new Special Education Student Information System while ensuring compliance and collaboration across teams and vendors...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $160K *

Shape the future of contract management by leading pre-award strategies, enhancing team training, and driving best practices in contract negotiations and administration within a collaborative environm...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$150K - $200K *

Transform the marketplace into a dynamic ecosystem by leading strategy, partnerships, and financial performance while collaborating across teams to optimize growth and deliver exceptional value to cli...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Join a team that's committed to shaping the future of lab systems training, ensuring users achieve proficiency in Epic Beaker workflows and enhance clinical operations through effective instructional...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$80K - $120K *

Shape the future of client engagement by leading strategies to cultivate new relationships, drive product adoption, and manage high-stakes deals in enterprise accounts, leveraging cloud-based solution...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $220K *

Deliver strategic leadership by guiding a team of Enterprise SDRs to optimize outbound campaigns and enhance pipeline conversion through AI-driven prospecting and operational excellence...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$155K - $185K *

Join as a Senior Manager of DevOps to elevate engineering productivity, oversee multi-cloud practices, and lead innovative AI tooling, all while fostering a culture of collaboration and accountability...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$267K - $327K *

Champion innovative consumer experiences by leading the Shopping & Offers portfolio. Drive strategic vision, build a high-performance team, and collaborate cross-functionally to enhance marketplace ec...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Drive financial analytics and AI/ML enablement strategies while leading a team to optimize data governance and automation, partnering across the organization to provide insights and build self-service...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $180K *

Lead the charge in financial analytics and AI enablement, driving strategic insights and decision-making across data infrastructure, governance, and partnerships while overseeing a team to establish F...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $180K *

Manage data analytics and finance AI enablement strategy, providing actionable insights and overseeing the data warehouse. Lead a team while partnering cross-functionally to optimize finance and busin...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$179K - $259K *

Lead and transform enterprise-wide data warehousing initiatives, ensuring design, development, and governance across business units. Collaborate with teams to enhance data quality and support AI-drive...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$146K - $326K *

Join a team that's passionate about driving revenue growth in our POS and Payments solutions. You will lead the sales strategy, manage direct and channel sales, and maximize customer engagement to boo...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $231K *

Lead the charge in developing comprehensive financial reporting processes and analyses for Medicare Part D, collaborating with senior leaders to drive strategic financial decisions and deliver actiona...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$115K - $135K *

Champion innovative HR solutions by driving Workday configurations that enhance automation, support compliance, and elevate HR processes. Collaborate across departments, ensuring seamless implementati...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $160K *

Drive the strategic vision and execution of innovative digital health solutions in neuro, enhancing care coordination and clinical impact across multi-disciplinary teams while ensuring user-driven des...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $130K *

Join a team that's redefining product management by leveraging AI to drive strategic initiatives. Manage the full product lifecycle, collaborate cross-functionally, and translate business needs into c...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.