Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $150K *
Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...
Reposted 2 weeks ago
Client Executive - Consumer Interactive
$78K - $123K *
Unlock growth by effectively managing a portfolio of strategic customer accounts. Collaborate across teams to enhance client engagement and drive successful revenue retention and expansion through con...
1 week ago
Executive Director, Integrated Experience Planning
$236K - $439K *
Transform the customer experience landscape by developing integrated strategies that align HCP and patient interactions with brand objectives, driving measurable outcomes through collaborative partner...
1 week ago
Director, Business Development US
$125K - $150K *
Champion high-impact business strategies, shaping growth in North America by leading the entire business development lifecycle, from strategy to securing profitable contracts in the defense and securi...
1 week ago
Director, Business Development
$150K - $180K *
Transform your career by driving new business growth in enterprise accounts. Leverage your expertise in IT sales to identify key opportunities, build trusted relationships, and deliver strategic solut...
3 weeks ago
$120K - $180K *
Drive global talent acquisition strategies to enhance recruitment and build a high-performing, inclusive team. Collaborate with leadership to align hiring practices, optimize processes, and leverage A...
1 week ago
Sr Director, Product Management
$150K - $180K *
Shape the future of product management by leading a global team to execute strategies that enhance integrated platforms and drive product development in alignment with company goals...
1 week ago
$181K - $231K *
Join us to optimize our GTM operations, driving efficiency and insights across sales, marketing, and customer success. Leverage data and technology to enhance processes, support leadership, and ensure...
Yesterday
Senior Manager, Growth Analytics
$172K - $258K *
Shape the future of product-led growth analytics by leading a team to enhance customer journey insights, drive strategic partnerships, and improve measurement for better decision-making across product...
Reposted 2 days ago
Director, Partner Programs, Enablement, and Operations
$149K - $173K *
Champion partner success by driving strategic programs, enablement, and cross-functional operations. You'll turn channel strategies into measurable outcomes to expand our partner ecosystem and enhance...
Reposted 2 days ago
$155K - $185K *
Grow your career with a leadership role driving client relationships and portfolio success. Own revenue retention, enterprise growth, and franchisee satisfaction while leading a dynamic team and foste...
3 weeks ago
$150K - $180K *
Join a dynamic team to drive operational excellence across Business Units, ensuring accurate forecasting, insightful reporting, and effective execution. Collaborate closely with GMs to enhance perform...
Reposted 4 days ago
Senior Analyst, Workforce Intelligence
$99K - $166K *
Optimize workforce intelligence by delivering actionable insights and strategies. Collaborate with Talent Partners and HR teams to improve decision-making through advanced analytics and AI, enhancing...
2 weeks ago
Senior Director, Sales and Revenue Operations
$232K - $290K *
Optimize revenue generation by leading Sales and Revenue Operations, driving performance across customer-facing teams, and fostering a culture of excellence through strategic initiatives and cross-fun...
Reposted 3 days ago
$110K - $135K *
Create strategic account plans and drive revenue growth by leading expansion discussions and managing a diverse portfolio of commercial accounts, ensuring alignment and collaboration with cross-functi...
3 days ago
Director of Programmatic Retail Media
$125K - $150K *
Unlock your potential to lead programmatic strategies, shape best practices, and empower teams to excel in the DSP landscape. Collaborate with stakeholders and transform our approach to digital advert...
Reposted 1 week ago
$123K - $184K *
Empower growth by driving new business opportunities and nurturing key accounts through strategic account management and consultative selling, fostering long-term relationships across complex organiza...
Reposted 4 weeks ago
$150K - $180K *
Champion enterprise sales by driving, managing, and closing new client relationships within the financial services industry, leveraging strong sales skills and industry knowledge to expand business op...
2 weeks ago
Vice President, Customer Experience
$215K - $250K *
Elevate customer engagement by leading a transformative Customer Experience strategy that blends human interaction and advanced tech. Drive product adoption, retention, and revenue growth by optimizin...
1 week ago
Senior Director, Engineering FP&A
$190K - $210K *
Shape the future of financial insights by partnering with engineering leadership to drive strategic planning, performance management, and cost efficiency within a complex technology environment...
Reposted 3 weeks ago
Account Manager, Enterprise Growth Strategy
$140K *
Lead the charge in driving growth strategies for large omnichannel merchants, while optimizing partnerships and implementing actionable plans. Collaborate with stakeholders to deliver measurable ROI a...
Reposted 1 week ago
Account Executive Director, Finserv
$150K - $180K *
Drive strategic growth in the financial services sector by leading high-impact sales efforts of AI-powered identity and fraud solutions, targeting both greenfield and existing accounts for maximum val...
2 weeks ago
Program Manager, CRM and Loyalty
$94K - $150K *
Take ownership of complex CRM and loyalty programs, driving cross-functional initiatives that enhance customer experiences and deliver impactful results for high-profile clients in a collaborative age...
2 weeks ago
$150K - $180K *
Partner with us to drive commercial growth by transforming innovative services into market-relevant solutions. Shape go-to-market strategies and enable sales teams, bridging market needs with offering...
2 days ago
$110K - $130K *
Join a team that's revolutionizing global customer support by leading operations, defining service standards, and collaboratively enhancing technical capabilities while driving customer satisfaction a...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.