Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$120K - $150K *

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$78K - $123K *

Unlock growth by effectively managing a portfolio of strategic customer accounts. Collaborate across teams to enhance client engagement and drive successful revenue retention and expansion through con...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$236K - $439K *

Transform the customer experience landscape by developing integrated strategies that align HCP and patient interactions with brand objectives, driving measurable outcomes through collaborative partner...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Champion high-impact business strategies, shaping growth in North America by leading the entire business development lifecycle, from strategy to securing profitable contracts in the defense and securi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$150K - $180K *

Transform your career by driving new business growth in enterprise accounts. Leverage your expertise in IT sales to identify key opportunities, build trusted relationships, and deliver strategic solut...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Drive global talent acquisition strategies to enhance recruitment and build a high-performing, inclusive team. Collaborate with leadership to align hiring practices, optimize processes, and leverage A...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Staffing

$150K - $180K *

Shape the future of product management by leading a global team to execute strategies that enhance integrated platforms and drive product development in alignment with company goals...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$181K - $231K *

Join us to optimize our GTM operations, driving efficiency and insights across sales, marketing, and customer success. Leverage data and technology to enhance processes, support leadership, and ensure...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$172K - $258K *

Shape the future of product-led growth analytics by leading a team to enhance customer journey insights, drive strategic partnerships, and improve measurement for better decision-making across product...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$149K - $173K *

Champion partner success by driving strategic programs, enablement, and cross-functional operations. You'll turn channel strategies into measurable outcomes to expand our partner ecosystem and enhance...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $185K *

Grow your career with a leadership role driving client relationships and portfolio success. Own revenue retention, enterprise growth, and franchisee satisfaction while leading a dynamic team and foste...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Join a dynamic team to drive operational excellence across Business Units, ensuring accurate forecasting, insightful reporting, and effective execution. Collaborate closely with GMs to enhance perform...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$99K - $166K *

Optimize workforce intelligence by delivering actionable insights and strategies. Collaborate with Talent Partners and HR teams to improve decision-making through advanced analytics and AI, enhancing...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$232K - $290K *

Optimize revenue generation by leading Sales and Revenue Operations, driving performance across customer-facing teams, and fostering a culture of excellence through strategic initiatives and cross-fun...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $135K *

Create strategic account plans and drive revenue growth by leading expansion discussions and managing a diverse portfolio of commercial accounts, ensuring alignment and collaboration with cross-functi...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Unlock your potential to lead programmatic strategies, shape best practices, and empower teams to excel in the DSP landscape. Collaborate with stakeholders and transform our approach to digital advert...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$123K - $184K *

Empower growth by driving new business opportunities and nurturing key accounts through strategic account management and consultative selling, fostering long-term relationships across complex organiza...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Champion enterprise sales by driving, managing, and closing new client relationships within the financial services industry, leveraging strong sales skills and industry knowledge to expand business op...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$215K - $250K *

Elevate customer engagement by leading a transformative Customer Experience strategy that blends human interaction and advanced tech. Drive product adoption, retention, and revenue growth by optimizin...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$190K - $210K *

Shape the future of financial insights by partnering with engineering leadership to drive strategic planning, performance management, and cost efficiency within a complex technology environment...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K *

Lead the charge in driving growth strategies for large omnichannel merchants, while optimizing partnerships and implementing actionable plans. Collaborate with stakeholders to deliver measurable ROI a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Drive strategic growth in the financial services sector by leading high-impact sales efforts of AI-powered identity and fraud solutions, targeting both greenfield and existing accounts for maximum val...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$94K - $150K *

Take ownership of complex CRM and loyalty programs, driving cross-functional initiatives that enhance customer experiences and deliver impactful results for high-profile clients in a collaborative age...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Partner with us to drive commercial growth by transforming innovative services into market-relevant solutions. Shape go-to-market strategies and enable sales teams, bridging market needs with offering...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that's revolutionizing global customer support by leading operations, defining service standards, and collaboratively enhancing technical capabilities while driving customer satisfaction a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.