Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Drive channel sales growth by implementing strategies, building partnerships, and optimizing performance. Collaborate cross-functionally to empower partners with resources and tools, ensuring alignmen...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Drive pipeline growth by leading outbound campaigns and SDR teams. Collaborate cross-functionally to optimize lead generation, enhance outreach strategies, and create impactful engagement through inno...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Elevate the HR landscape by guiding managers, enhancing performance processes, and fostering a strong company culture. Partner with leaders to shape development programs and drive engagement as we gro...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $180K *

Transform client relationships by leading cross-functional teams to execute and analyze digital marketing campaigns while driving initiatives for innovative solutions and maintaining client satisfacti...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$140K - $170K *

Drive innovative end-to-end solutions in complex enterprise environments, integrating advanced AI workflows and data pipelines. Leverage expertise in supply chain technology to maintain strategic cust...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$85K - $105K *

Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$97K - $131K *

Drive transformation by leading strategic engagements with large, complex customers. Collaborate cross-functionally to align business goals with technology solutions, ensuring long-term value and oper...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $271K *

Lead the charge in managing strategic accounts to enhance customer relationships, drive growth, and deliver integrated solutions while collaborating across departments to address challenges and maximi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$133K - $248K *

Unlock potential by spearheading inorganic growth strategies, overseeing M&A and technology partnerships, while shaping market intelligence to drive competitive advantage and innovation in enterprise...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $212K *

Join a team that's focused on equipping partners with essential skills and tools to drive sales and operational success. You will influence global enablement strategies, ensuring comprehensive trainin...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$138K - $231K *

Drive customer satisfaction and revenue growth by managing key SMB accounts. Foster strong relationships, advocate for client needs, and collaborate with internal teams to deliver value, ensuring cont...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$140K - $160K *

Join a team that's redefining growth strategies in the commerce ecosystem. Lead a high-performing group of specialists, manage key client relationships, and drive exceptional results through innovativ...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$140K - $160K *

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Optimize HR leadership and operations by partnering with executives and employees to enhance engagement, support compliance, and drive organizational effectiveness. Foster a service-oriented culture w...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$100K - $150K *

Drive our marketing strategy and team to create impact in B2B. Own brand, demand gen, content, and digital initiatives, working closely with Sales to ensure measurable success across programs and KPIs...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Drive enterprise sales strategy and execution, leading a high-performing team to engage Fortune 500 clients through consultative, value-driven partnerships, navigating complex sales cycles and achievi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$228K - $263K *

Create a global demand generation strategy that drives growth, aligning Sales and Marketing. Lead a high-performing team to execute integrated campaigns, leveraging data analytics for optimization and...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$203K - $325K *

Lead the charge in transforming enterprise PMO initiatives by aligning strategic objectives with execution. Drive over 10 global programs, cultivating collaboration across functions to achieve operati...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$232K - $293K *

Lead a high-performing team focused on strategic technical engagement with partners. Drive co-innovation and ensure successful integrations while collaborating across functions to achieve technical ex...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Shape the future of product engineering by leading talented teams, setting delivery expectations, and fostering a culture of quality. Drive alignment between engineering, product, and architecture whi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$166K - $216K *

Champion the evolution of digital commerce platforms, driving strategy, governance, and implementation to support marketing initiatives globally. Lead cross-functional teams to ensure solutions align...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $180K *

Shape the future of customer growth by leading strategic initiatives that drive net-new client acquisition, optimize conversion rates, and enhance overall funnel performance across multiple growth cha...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$190K - $230K *

Join a dynamic team to enhance our growth engine by developing product systems that convert leads into trials and revenue. Collaborate across departments to drive impactful decision-making and create...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $200K *

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.