Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$170K - $210K *

Drive the end-to-end Order-to-Cash function, enhancing processes and leading a high-performing team to optimize revenue operations, billing, and collections while partnering with key departments for s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$250K - $290K *

Lead the charge in elevating infrastructure performance through strategic vision, organizational leadership, and architectural oversight. Drive innovation, cultivate talent, and redefine decentralized...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $190K *

Unlock your potential by leading product strategy and innovation for employee benefits and financial wellness. Collaborate cross-functionally to drive commercialization, partner ecosystem, and measura...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Deliver innovative data solutions to utilities by growing relationships and sales. Drive account strategies, engage with industry leaders, and ensure customer success while achieving annual ARR target...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$105K - $125K *

Elevate customer experiences as you design, develop, and integrate advanced Oracle Xstore POS solutions for global retail. Your expertise will drive seamless transactions, loyalty initiatives, and omn...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$105K - $125K *

Join an innovative team focusing on enhancing customer store technologies via Oracle Xstore POS. You'll design, build, and support scalable solutions that elevate retail experiences, ensuring seamless...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $160K *

Engage your technical expertise by leading a team of Platform Administrators to foster innovation and delivery of scalable enterprise solutions while promoting a culture of growth, collaboration, and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$119K - $186K *

Transform client relations through strategic account management, enhancing service satisfaction and profitability while leading a high-performing sales team to pursue growth and market opportunities...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $500K+*

Accelerate progress at a leading marketing and coaching firm by driving sales initiatives, closing deals, and developing client relationships to surpass quotas and shape business success in a dynamic...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$125K - $185K *

Lead the charge in delivering strategic category value by orchestrating client-centric Design & Construction initiatives that align with operational goals, ensuring effective delivery through an innov...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$160K - $235K *

Pioneer impactful change as you lead structured management initiatives, engaging clients with strategies that enhance technology and process adoption, while leveraging strong analytical skills and fos...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Elevate product strategy and execution for a critical internal platform. Collaborate cross-functionally to deliver features that meet business needs, while leveraging modern AI tools for rapid prototy...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$104K - $135K *

Discover impactful marketing strategies as a Senior Segment Product Marketing Manager. Lead end-to-end initiatives that drive results for our Field Service segment, engaging cross-functional teams, an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Strategize client engagement and lead complex medical publications projects, ensuring compliance and excellence. Collaborate with cross-functional teams, manage budgets, and drive successful delivery...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that's leading high-profile commercial accounts by providing strategic direction and driving operational excellence through integrated communications programs that resonate with brand obje...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$121K - $201K *

Lead the charge in driving net-new logo acquisition, expanding client relationships, and closing enterprise software deals with top brands. Utilize your sales excellence and networking skills to culti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$176K - $242K *

Unlock potential by spearheading sales efforts for major accounts, driving growth through strategic territory management, and leading cross-functional teams to deliver exceptional outcomes in the cybe...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Lead the charge in enhancing digital adoption through strategic project management and user-focused content development, driving improved user experiences across enterprise applications in a dynamic...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$220K - $240K *

Optimize customer success through strategic leadership and analytics, guiding a global team to deliver exceptional customer experiences and drive market growth in the Resins & Technologies sector...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$152K - $283K *

Deliver impactful field execution by bridging strategy and operations, ensuring initiatives achieve success through proactive risk management and collaboration across teams, all while enhancing accoun...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$200K - $231K *

Champion our eCommerce platform, ensuring a consistent digital experience across brands. Lead diverse teams in a critical phase of development, shaping architecture and operations to drive performance...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $125K *

Join a team that's driving innovation in billing and data platforms. As a Senior Product Owner, you'll lead agile delivery, manage complex features, and ensure high-quality releases while collaboratin...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $125K *

Champion the delivery of innovative solutions across Billing and Data platforms. Leverage your expertise to drive product ownership, manage Agile processes, and ensure high-quality releases while coll...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock new opportunities by driving sales in mid-market accounts. Manage the full sales cycle, engage multiple stakeholders, and creatively source your own leads while showcasing how AI video can tran...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead and manage a high-performing analytics engineering team, driving innovative analytics solutions for Life Sciences. Foster growth, maintain quality standards, and align projects with company goals...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.