Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$90K - $120K *
Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...
4 weeks ago
ERP Recruiter & Account Manager
$80K - $120K *
Lead the charge in expanding client relationships while delivering top ERP talent. Engage in business development and full-cycle recruiting to ensure successful staff augmentation for ERP initiatives...
1 week ago
Vice President, Commercial Strategy
$350K - $425K *
Architect a dynamic commercial strategy to scale and evolve operations, driving growth beyond $1B. Design governance frameworks and oversee execution of compensation, enablement, and systems integrati...
1 week ago
$120K - $150K *
Elevate global communications by driving media strategies and crafting compelling narratives. Foster relationships in cybersecurity and AI, ensuring top-tier visibility and engagement across platforms...
3 weeks ago
$90K - $130K *
Lead the charge in developing innovative go-to-market strategies for e-commerce and thrift retail solutions. Collaborate cross-functionally to clearly articulate product value, drive market adoption...
2 weeks ago
$80K - $120K *
Lead the sales process for SMB accounts, driving new business through consultative partnerships and innovative AI solutions, while achieving revenue targets and fostering strong relationships within t...
2 weeks ago
Privacy & Security Enterprise Engagement Officer
$107K - $199K *
Shape the future of privacy, security, and AI in healthcare operations. Collaborate across teams to ensure compliance, interpret regulations, and enhance enterprise controls while driving continuous i...
3 weeks ago
Engagement Manager, NetSuite Consulting (Remote)
$180K - $250K *
Shape the future of NetSuite implementations by leading a dynamic team to optimize client engagements and drive exceptional delivery and process improvements across various projects, ensuring both cli...
2 weeks ago
Engagement Manager, NetSuite Consulting (Remote)
$180K - $250K *
Take ownership of client engagements, leading implementations of NetSuite while managing a team of consultants. Leverage your extensive experience to advise clients, drive process transformations, and...
3 weeks ago
Director, Learning and Development
$120K - $150K *
Oversee the development of innovative talent programs across diverse regions, enhancing organizational capability and instilling a positive learning culture that aligns with growth objectives and oper...
3 weeks ago
$100K - $130K *
Take ownership of major integration projects, driving success through effective client communication and cross-functional team coordination in a fast-paced environment. Lead project management efforts...
2 days ago
$140K - $230K *
Unlock your potential by owning your territory, driving pipeline, and closing deals efficiently. Engage deeply with stakeholders and leverage your expertise to meet and exceed sales targets in a compe...
2 days ago
Directeur de comptes / Account Manager
$80K - $95K *
Champion strategic growth and relationship management for high-value client accounts, ensuring satisfaction and identifying opportunities for upselling and cross-selling to enhance overall account per...
3 weeks ago
Director, Launch Preparedness, Policy & Advocacy Strategy, and Execution Lead, non-MD
$176K - $294K *
Drive impactful vaccine launches through strategic policy and advocacy execution. As a key advisor, ensure field medical readiness and integrate essential insights across cross-functional teams for su...
1 week ago
$90K - $120K *
Unlock potential by managing a high-impact federal public health program that enhances awareness and utilization of the 988 Suicide & Crisis Lifeline, leading a multidisciplinary team and ensuring ali...
1 month ago
Director - Offensive Security - Red Team
$168K - $264K *
Lead the charge in shaping an advanced offensive security strategy, integrating AI-driven methodologies to enhance enterprise defenses against evolving cyber threats through proactive threat hunting a...
2 days ago
Director, Revenue Operations and Systems
$170K - $200K *
Design and optimize revenue operations systems to enhance performance, drive efficiency, and scale revenue initiatives. Collaborate across teams to implement advanced automation, data governance, and...
4 days ago
Staff Project Manager, IT Enterprise Applications
$132K - $182K *
Lead the delivery of complex enterprise application projects, driving alignment among cross-functional teams and stakeholders. Utilize AI tools to enhance efficiency and communication, ensuring succes...
4 weeks ago
Director / Senior Director FSP Operational Delivery Lead - Remote based in the US
$130K - $180K *
Unlock your potential by leading strategic FSP partnerships, driving operational transformation and client growth across global accounts. You'll influence innovation initiatives and organizational per...
Yesterday
Associate Director, AI Solutions
$180K - $200K *
Lead transformative digital solutions by collaborating across teams and managing client relationships. Drive AI and data strategies while mentoring talent. Shape impactful service offerings for life s...
Reposted 2 weeks ago
$130K - $140K *
Champion the development of impactful medical content and strategy, leading a team to drive excellence in scientific communication. Partner cross-functionally to enhance client relationships and ensur...
1 month ago
Senior Director, Implementation Services
$130K - $180K *
Lead the charge in strategic implementation services, optimizing operations and fostering client-centric delivery to enhance customer outcomes and drive revenue growth in a fast-paced environment...
3 weeks ago
$104K - $130K *
Champion project success by managing the full project lifecycle, collaborating with diverse teams, and ensuring timely delivery within budget in mission-critical environments. Drive innovation and eff...
3 weeks ago
Senior Manager, SEO/GEO Program
$137K - $221K *
Join a team that's shaping the future of our SEO and AI search strategy. In this senior leadership role, you'll blend technical SEO and content insights to drive visibility across multiple brands, pus...
1 week ago
Senior Product Manager, Patient Experience (Remote)
$130K - $160K *
Transform the patient experience post-signup by owning the product roadmap and improving both digital engagement and real-world care. Lead cross-functional teams to enhance retention and LTV across mu...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.