Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $120K *

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Lead the charge in expanding client relationships while delivering top ERP talent. Engage in business development and full-cycle recruiting to ensure successful staff augmentation for ERP initiatives...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$350K - $425K *

Architect a dynamic commercial strategy to scale and evolve operations, driving growth beyond $1B. Design governance frameworks and oversee execution of compensation, enablement, and systems integrati...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$120K - $150K *

Elevate global communications by driving media strategies and crafting compelling narratives. Foster relationships in cybersecurity and AI, ensuring top-tier visibility and engagement across platforms...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Lead the charge in developing innovative go-to-market strategies for e-commerce and thrift retail solutions. Collaborate cross-functionally to clearly articulate product value, drive market adoption...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $120K *

Lead the sales process for SMB accounts, driving new business through consultative partnerships and innovative AI solutions, while achieving revenue targets and fostering strong relationships within t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$107K - $199K *

Shape the future of privacy, security, and AI in healthcare operations. Collaborate across teams to ensure compliance, interpret regulations, and enhance enterprise controls while driving continuous i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $250K *

Shape the future of NetSuite implementations by leading a dynamic team to optimize client engagements and drive exceptional delivery and process improvements across various projects, ensuring both cli...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$180K - $250K *

Take ownership of client engagements, leading implementations of NetSuite while managing a team of consultants. Leverage your extensive experience to advise clients, drive process transformations, and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Oversee the development of innovative talent programs across diverse regions, enhancing organizational capability and instilling a positive learning culture that aligns with growth objectives and oper...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Take ownership of major integration projects, driving success through effective client communication and cross-functional team coordination in a fast-paced environment. Lead project management efforts...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $230K *

Unlock your potential by owning your territory, driving pipeline, and closing deals efficiently. Engage deeply with stakeholders and leverage your expertise to meet and exceed sales targets in a compe...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Champion strategic growth and relationship management for high-value client accounts, ensuring satisfaction and identifying opportunities for upselling and cross-selling to enhance overall account per...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$176K - $294K *

Drive impactful vaccine launches through strategic policy and advocacy execution. As a key advisor, ensure field medical readiness and integrate essential insights across cross-functional teams for su...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Unlock potential by managing a high-impact federal public health program that enhances awareness and utilization of the 988 Suicide & Crisis Lifeline, leading a multidisciplinary team and ensuring ali...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$168K - $264K *

Lead the charge in shaping an advanced offensive security strategy, integrating AI-driven methodologies to enhance enterprise defenses against evolving cyber threats through proactive threat hunting a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $200K *

Design and optimize revenue operations systems to enhance performance, drive efficiency, and scale revenue initiatives. Collaborate across teams to implement advanced automation, data governance, and...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$132K - $182K *

Lead the delivery of complex enterprise application projects, driving alignment among cross-functional teams and stakeholders. Utilize AI tools to enhance efficiency and communication, ensuring succes...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Unlock your potential by leading strategic FSP partnerships, driving operational transformation and client growth across global accounts. You'll influence innovation initiatives and organizational per...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$180K - $200K *

Lead transformative digital solutions by collaborating across teams and managing client relationships. Drive AI and data strategies while mentoring talent. Shape impactful service offerings for life s...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $140K *

Champion the development of impactful medical content and strategy, leading a team to drive excellence in scientific communication. Partner cross-functionally to enhance client relationships and ensur...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in strategic implementation services, optimizing operations and fostering client-centric delivery to enhance customer outcomes and drive revenue growth in a fast-paced environment...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$104K - $130K *

Champion project success by managing the full project lifecycle, collaborating with diverse teams, and ensuring timely delivery within budget in mission-critical environments. Drive innovation and eff...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$137K - $221K *

Join a team that's shaping the future of our SEO and AI search strategy. In this senior leadership role, you'll blend technical SEO and content insights to drive visibility across multiple brands, pus...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$130K - $160K *

Transform the patient experience post-signup by owning the product roadmap and improving both digital engagement and real-world care. Lead cross-functional teams to enhance retention and LTV across mu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.