Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$146K - $339K *

Shape the future of eCommerce by driving user acquisition, enhancing monetization, and executing a strategic growth roadmap. Collaborate with cross-functional teams to elevate customer experience and...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$132K - $182K *

Lead the delivery of complex enterprise application projects, driving alignment among cross-functional teams and stakeholders. Utilize AI tools to enhance efficiency and communication, ensuring succes...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $200K *

Design and optimize revenue operations systems to enhance performance, drive efficiency, and scale revenue initiatives. Collaborate across teams to implement advanced automation, data governance, and...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Champion strategic growth and relationship management for high-value client accounts, ensuring satisfaction and identifying opportunities for upselling and cross-selling to enhance overall account per...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $140K *

Champion the development of impactful medical content and strategy, leading a team to drive excellence in scientific communication. Partner cross-functionally to enhance client relationships and ensur...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $200K *

Lead transformative digital solutions by collaborating across teams and managing client relationships. Drive AI and data strategies while mentoring talent. Shape impactful service offerings for life s...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$104K - $130K *

Champion project success by managing the full project lifecycle, collaborating with diverse teams, and ensuring timely delivery within budget in mission-critical environments. Drive innovation and eff...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $180K *

Unlock your potential by leading strategic FSP partnerships, driving operational transformation and client growth across global accounts. You'll influence innovation initiatives and organizational per...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Lead the charge in strategic implementation services, optimizing operations and fostering client-centric delivery to enhance customer outcomes and drive revenue growth in a fast-paced environment...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$137K - $221K *

Join a team that's shaping the future of our SEO and AI search strategy. In this senior leadership role, you'll blend technical SEO and content insights to drive visibility across multiple brands, pus...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$130K - $160K *

Transform the patient experience post-signup by owning the product roadmap and improving both digital engagement and real-world care. Lead cross-functional teams to enhance retention and LTV across mu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $140K *

Lead business development efforts to drive growth in biopharma; leverage your experience in selling scientific services. Shape client strategies with our innovative solutions while collaborating acros...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Transform commercial data strategies by leading MDM implementations that optimize data quality and governance in the Life Sciences sector. Collaborate with stakeholders to create scalable and robust d...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Innovate and lead strategic communications for federal building technologies. Oversee program management, stakeholder engagement, and create executive-ready communications, while ensuring quality in d...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Help us manage AHV EPC projects by overseeing financial and contractual obligations, ensuring timely completion within budget, and leading project teams to success through effective communication and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $180K *

Empower your career by leading new business development in the BFSI sector. Use your expertise to build strategic partnerships and drive new client acquisitions with C-level executives across banking...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$233K - $315K *

Unlock potential by leading the development and execution of an innovative intellectual property strategy, managing complex patent portfolios and agreements, and advising on impactful legal decisions...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $180K *

Lead the digital marketing transformation for the Americas, architecting strategies and teams to foster growth. Drive measurable results while establishing Bureau Veritas as a digital innovator in B2B...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$101K - $140K *

The Account Executive is a field-based sales role focused on client retention and growth through contract expansion and new product introductions. This position involves consulting with C-level execut...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Transform the future of ecommerce by owning the strategy, P&L, and results for Shopify and TikTok Shop. Drive growth to $20M+ within 18 months while leading a high-performing team to execute innovativ...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $130K *

Transform state-level policy initiatives by building strategic relationships and influencing legislation. Lead extensive lobbying efforts to align legislative priorities with company goals, driving me...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $140K *

Make your mark at a leading travel platform by driving strategic hotel partnerships, enhancing brand visibility, and leveraging technology to simplify business travel, all while thriving in a dynamic...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$120K - $150K *

Empower your career by leading business development in aviation and defense sectors. Collaborate with key partners to drive government strategy, build relationships, and translate customer needs into...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Aerospace & Defense

$144K - $288K *

Lead the charge in transforming enterprise finance systems by strategically migrating from Oracle to S/4 HANA, ensuring operational excellence and seamless integration for future growth and stability...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$180K - $220K *

Elevate engineering practices by leading a CloudOps team focused on modernizing internal platforms and enhancing developer experience. Shape a culture of enablement and transform legacy systems into a...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.