Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$243K - $318K *

Lead technical strategy for user experiences across multiple platforms, driving innovation and collaboration with cross-functional teams to deliver scalable, reliable solutions. Elevate quality and op...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$189K - $315K *

Elevate Patient Engagement by leading a dynamic enablement team that drives excellence in outreach and support for patients. Shape strategies and deliver tools to meet evolving patient needs while fos...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$109K - $163K *

Unlock new revenue streams by driving market strategies for public sector clients across Transit Signal Priority and Emergency Vehicle Preemption solutions. Lead engagement and negotiations with key m...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$250K - $300K *

Engage customers by transforming technical challenges into tailored solutions. Partner with sales and engineers to deliver value, drive revenue, and ensure a seamless and innovative approach to enterp...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Engage with diverse stakeholders to drive sales initiatives, source new clients, and expand existing accounts. Leverage strong prospecting and strategic relationship-building skills in a fast-paced, c...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive engagement strategies that forge strong connections among alumni, donors, and stakeholders. Lead a dedicated team to enhance affinity programs and ensure collaborative execution of initiatives a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Innovate within our direct sales organization, leading a driven team to achieve new customer acquisition and cultivate growth across North America and EMEA, focused on complex solutions in software su...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Drive success by managing and coaching inside sales teams, optimizing operations, and ensuring exceptional customer experiences through innovative tools and cross-department collaboration...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$138K - $225K *

Champion key account growth by establishing strategic relationships and executing solution-based sales strategies, ensuring performance metrics are met while leveraging industry expertise to exceed cu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Lead the charge in transforming government operations through innovative geospatial solutions. Drive technical discovery and bespoke design for impactful sales, collaborating closely with clients to e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$176K - $264K *

Join a senior leadership role focusing on a global partnership, driving strategy, and nurturing growth through collaboration across multiple teams to deliver sustainable packaging solutions and profit...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Shape the future of enterprise advertising by driving growth across a strategic portfolio. Engage with executive clients, reactivation of dormant accounts, and foster collaboration, leveraging your ex...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Media

$112K - $168K *

Accelerate progress at managing project delivery and resources to ensure customer satisfaction while overseeing compliance with quality and timeliness standards. Lead teams and utilize technical exper...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Lead and grow a team of contact center professionals focused on modernizing implementations using Amazon Connect. Foster a culture of continuous learning while driving customer transformation and ensu...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Transform enterprise technology through strategic leadership in AI, software engineering, and innovation, enhancing client experiences and operational efficiency while driving significant modernizatio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $125K *

Transform employee engagement through innovative programming, event execution, and compelling content creation. Lead cross-functional collaborations to enhance workplace culture and ensure effective c...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Empower cross-functional teams by establishing impactful sales enablement processes, translating product insights into actionable training and content, while iterating quickly in a fast-paced, dynamic...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$170K - $190K *

Join our dynamic team to shape client strategies through advanced analytics, driving actionable insights and measurable outcomes. Lead initiatives that transform data into compelling narratives, foste...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $120K *

Unlock potential by driving impactful experiences through innovative event marketing strategies, ensuring seamless execution across in-person and virtual platforms while collaborating closely with cro...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Tackle international market expansion as you lead the global launch of SaaS products. Own the strategy, drive integrations, and collaborate cross-functionally to establish a strong presence in Canada...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$156K - $215K *

Pioneer the growth of strategic healthcare partnerships. Leverage your expertise in account management to drive business impact while collaborating with global teams to enhance customer satisfaction a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by educating diverse learners in Salesforce Data 360. Engage and empower employees through tailored training, simplify technical concepts, and foster a supportive learning environment...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$500K+*

Pioneer renewable investing strategies that shape client relationships and drive growth. Oversee a talented team, influence market approaches, and enhance Crux's offerings while cultivating partnershi...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$120K - $150K *

Drive global digital marketing strategies across channels. Lead a skilled team, ensuring alignment with business growth goals. Transform insights into actionable plans, optimizing campaign performance...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.