Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$247K - $321K *

Accelerate progress at a high-growth SaaS organization by leading the Product & Technology PMO, driving execution excellence across R&D initiatives and fostering strategic alignment to scale operation...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $200K *

Optimize your career by driving sales in the Mid-Market segment, honing value-selling techniques, and engaging with diverse clients to close complex deals within a dynamic startup environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$141K - $176K *

Unlock potential by partnering cross-functionally to enhance brand strategy, develop compelling narratives, and execute integrated marketing campaigns that resonate with diverse audiences across multi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Empower the revenue accounting function of a dynamic SaaS enterprise by leading ASC 606 compliance, optimizing processes, and leveraging advanced analytics. Direct a high-performing team to enhance ac...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in enhancing project management success through expert guidance, team development, and strategic execution aimed at delivering high-quality service outcomes and driving process improve...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Unlock your potential as a key driver of growth, leveraging sales expertise to exceed targets, engage customers, and foster relationships within a dynamic company that is changing the energy landscape...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Join a team that's passionate about driving sales growth through effective discovery calls and building customer relationships in a dynamic, remote environment focused on revolutionizing the energy in...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Drive growth by acquiring new accounts and managing prospecting activities. Join a dynamic sales team focusing on mid-size markets, employing solution-based sales to enhance customer value and meet re...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Partner with us to drive organizational effectiveness and shape the employee experience. As a Senior HR Business Partner, you will influence team success and lead initiatives that enhance high-perform...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$152K - $190K *

Accelerate progress at helping mid-sized customers harness IoT data through innovative solutions. Own the sales process from prospecting to closure, building executive relationships to deliver impactf...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $200K *

Collaborate with cross-functional teams to drive engineering success for a major customer account, ensuring technical excellence, strategic alignment, and sustained account growth through innovative s...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $125K *

Join a team that's focused on managing and ensuring data quality for program delivery. Oversee data collection, validation, and reporting while collaborating with stakeholders to improve processes and...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$70K - $92K *

Join a dynamic team to develop and manage strategic partnerships that accelerate business growth, increase sales opportunities, and enhance market positioning through collaborative engagement and effe...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$225K - $240K *

Drive the global supply chain strategy and execution for sourcing, procurement, and materials management. Lead a diverse team to improve service performance and drive cost-efficiency across operations...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$207K - $374K *

Elevate your career by leading diverse project phases and collaborating with clients to achieve project goals. Utilize your expertise in SDLC and consulting to deliver innovative solutions in the gove...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Business Services

$140K *

Lead strategic initiatives to enhance relationships with healthcare buying groups, driving sales growth through innovative solutions and effective collaboration across teams, ensuring SonoSite's indus...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$130K - $195K *

Champion innovation by leading product strategy and execution in a dynamic eCommerce platform, utilizing AI to enhance user experience, drive cross-functional collaboration, and navigate complex chall...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$187K *

Lead data integration efforts by designing robust ETL/ELT pipelines and data models. Collaborate with stakeholders to ensure seamless data ingestion and quality while driving automation and efficiency...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Contribute to excellence in account management by leading a team dedicated to enhancing client relationships, ensuring compliance, and driving successful outcomes through effective training and strate...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$70K - $95K *

Unlock potential by managing client relationships in the EFT sector, delivering tailored solutions and ensuring compliance while driving revenue growth and enhancing satisfaction through strategic col...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$165K - $275K *

Transform revenue operations by leading cross-functional initiatives, optimizing processes, and driving growth within the customer journey. Collaborate effectively to build a world-class function that...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Take ownership of shaping the future of Enterprise Customer Education by defining strategies, leveraging data, and leading teams to drive impactful outcomes that transform client engagement and enable...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $140K *

Champion the product lifecycle in the BFSI sector, leading strategy, development, and commercialization. Foster collaboration across teams to deliver innovative SaaS solutions that drive revenue and g...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Lead our IT Services sales initiatives across North America, driving growth by engaging senior stakeholders in key domains while developing transformative solutions and fostering strong, long-term cli...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.