Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$110K - $130K *

Drive success by leading and coaching a dedicated team of Enterprise Customer Success Managers, ensuring standout performance in onboarding, renewals, and customer outcomes in a fast-paced, startup en...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$220K - $260K *

Drive new business initiatives and lead a high-performing team to exceed sales targets. Develop innovative strategies, coach your team, and create a culture of success in a fast-paced, remote environm...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$170K - $219K *

Drive rapid sales growth by building a high-performing team, strategizing market presence, and engaging in C-level relationships while championing AI integration and coaching sales executives towards...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Unlock potential by driving B2B marketing strategies that enhance customer engagement, boost revenue growth, and strengthen relationships through integrated programs, collaboration, and data-driven de...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$190K - $265K *

Accelerate your career by leading AI Infrastructure Operations, managing a dynamic team, and driving the AI Operations roadmap to enhance enterprise capabilities and enable faster, governed adoption a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $230K *

Accelerate growth by leading product marketing initiatives that define, package, and deliver compelling value propositions to the market, driving strategic alignment between Product and Commercial tea...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$114K - $140K *

Optimize clinical supply chain operations to ensure timely product availability for global clinical programs. Lead cross-functional teams, manage risks, and enhance process efficiencies while meeting...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$200K - $250K *

Grow your career with a strategic leadership role driving commercial banking growth. Build and manage relationships, prospect new clients, and oversee a team to expand the portfolio while ensuring cli...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$180K - $220K *

Drive enterprise marketing excellence by leading strategies that unify brand identity, enhance digital presence, and support revenue growth across multiple sectors including public and education marke...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$115K - $125K *

Engage customers by driving sales growth through enterprise software solutions. Leverage strategic partnerships and in-depth industry knowledge to exceed quotas and develop long-term client relationsh...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $246K *

Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...

US-AnywhereRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Business Services

$160K - $230K *

Champion transformation initiatives by integrating AI and automation into legacy service processes, optimizing labor costs while elevating data processing and validation accuracy to enhance competitiv...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Champion a data-driven demand generation strategy by managing our entire digital marketing ecosystem. Drive qualified pipeline growth across diverse sectors through hands-on execution in automation, S...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$111K - $149K *

Lead high-impact, cross-functional programs as a Principal Business Systems Analyst, tackling complex problems that shape Core IT's operations. Collaborate with senior leadership to define strategies...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Business Services

$130K - $200K *

Lead a skilled team of data engineers to design and enhance a robust data platform supporting our home services business, driving innovation and efficiency through modern technologies and AI integrati...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Optimize onboarding excellence by designing impactful programs that accelerate new sales hires' productivity and ramp times in a high-growth tech environment. Collaborate across teams to ensure practi...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a dynamic sales team to drive new business and acquire clients in the legal sector. Leverage your expertise in legal tech to engage effectively with legal professionals, manage the sales cycle, a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$125K - $150K *

Partner with us to drive revenue through strategic partner sales initiatives. You'll connect Sales and Partnerships, optimize co-sell strategies, and shape our ecosystem's growth, ensuring partners ar...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's driving partnership success to accelerate revenue growth. As a key player, you'll connect Sales and Partnerships, enabling co-sell strategies and ecosystem management to maximize bu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$134K - $250K *

Join a team that's redefining health engagement through innovative strategies, clinical excellence, and market-leading solutions, driving growth and operational success for a transformative health ser...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $210K *

Shape the future of our sales strategy by leading a dynamic team to drive profitable growth and cultivate key market relationships across diverse channels. Collaborate cross-functionally to ensure ali...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Lead strategic governance and operational excellence initiatives that drive quality, compliance, and continuous improvement in claims, new business, and underwriting operations while maintaining indep...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Lead the charge in managing client and media partner relationships, ensuring exceptional service and effective contract management while driving growth and collaboration in news media investments...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$177K - $243K *

Advance your career by leading a global compensation function, shaping strategies, and building a high-performing team. Collaborate with key stakeholders to drive compensation programs that align with...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$195K - $280K *

Help us drive product marketing excellence, shaping strategy through insights and leading critical initiatives within the B2B framework. Collaborate to enhance merchant storytelling and optimize go-to...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.