Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $200K *

Shape the future of global communications and marketing strategies while leading high-performing teams to enhance brand visibility and stakeholder engagement, ensuring alignment with organizational ob...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$43K - $129K *

Grow relationships by driving new business in underserved SMB markets. Deliver T-Mobile's winning products and solutions to small and medium-sized businesses, exceeding sales targets through innovativ...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$185K - $205K *

Inspire growth by architecting innovative marketing strategies that drive success across diverse media channels, collaborating with cross-functional teams to craft powerful narratives and solutions fo...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Media

$90K - $100K *

Grow your career with a Director of Business Development role leading strategic initiatives, winning new business, and building relationships in fast-paced sectors like Financial Services and Technolo...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$197K - $221K *

Champion client-focused technical delivery by leading multidisciplinary teams, ensuring exceptional design quality and project success. Oversee the entire project lifecycle from concept to execution w...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$153K - $230K *

Join a cross-functional team to design and implement omnichannel orchestration solutions that enhance customer engagement, leveraging advanced technologies and delivering strategic insights to drive p...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Empower growth and elevate user experience by leading SEO and digital strategy. Drive on-page and off-page initiatives while collaborating across teams to enhance website performance, discoverability...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$209K - $269K *

Empower your career by leading a team to redefine agent support tools. Drive AI integration while managing people and crafting strategies to enhance customer service efficiency and quality across a co...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$43K - $129K *

Join a team that's focused on exceeding sales goals through effective customer engagement. This role involves lead generation, solution selling, and closing deals while fostering professional growth i...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$137K - $167K *

Unlock growth by developing strategic relationships with existing customers, focusing on upselling and deal management. Collaborate cross-functionally to drive add-on and renewal business of Workday s...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Pioneer AI-driven solutions on a sustainability data platform, bridging real estate and technology by shaping product strategy, evaluating AI integration, and driving impactful features for industry s...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$180K - $220K *

Shape the future of data engineering by architecting robust data solutions, improving analytics capabilities, and leading technical strategies across multiple domains to drive impactful business outco...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $200K *

Lead the charge in shaping strategic technology partnerships and alliances, driving product innovation and market expansion in the SMB ecosystem with a focus on cloud, AI, and emerging tech integratio...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$115K - $185K *

Inspire and lead content strategy and thought leadership initiatives to elevate brand visibility and audience engagement. Collaborate with executives and experts to craft compelling narratives that dr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $148K *

Advance your career by driving a high-impact content strategy that enhances thought leadership and audience engagement, while collaborating with executives and experts to shape impactful narratives th...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$64K - $110K *

Shape the future of client relationships by delivering outstanding service and support to agency partners across the country while managing multiple accounts remotely and driving company growth initia...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $160K *

Drive innovation in AgTech as you lead product strategy and execution, enhancing grower workflows and data-driven insights. Collaborate on SaaS solutions that empower users through scalable integratio...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $160K *

Lead the charge in shaping a scalable, repeatable delivery model for customer migrations, ensuring optimized execution and enhanced customer experiences across global teams. Drive operational excellen...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Execute sales strategies to drive new business and expand existing accounts. Collaborate with teams to deliver innovative network solutions, focusing on enterprise clients while maintaining strong cli...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$155K - $175K *

Unlock potential by driving impactful product development through deep collaboration, experimentation, and leveraging AI tools to create innovative solutions that meet user needs and enhance overall p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $140K *

Shape the future of distributed energy by managing partner relationships, driving operations, and enhancing our partner ecosystem. Collaborate cross-functionally to ensure strategic alignment and busi...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$99K - $160K *

Lead the charge in strategic sourcing and category management, driving collaboration and efficiency across diverse business functions to optimize supplier relationships and maximize value within the o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $98K *

Grow your expertise as you manage client portfolios, enhance digital strategies, and develop project management skills. Collaborate with leadership while supporting high-profile accounts in a dynamic...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $140K *

Drive transformative channel partnerships by recruiting and enabling forward-leaning security partners, enhancing sales strategies, and achieving revenue targets. Collaborate across ecosystems to oper...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K *

Grow your career with a senior Key Account Manager role that drives revenue across strategic US Mid-Market and Enterprise accounts, focusing on upselling and cross-selling while building strong C-leve...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.