Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Director of Provider Growth
$180K - $210K *
Shape the future of oncology partnerships by driving strategy and execution to expand Daymark's network among leading practices focusing on value-based care. Cultivate relationships, close deals, and...
1 week ago
$110K - $130K *
Innovate the growth strategy for our impact-driven organization, leading teams in expanding revenue while effectively enhancing patient engagement and outcomes in underserved communities. Drive measur...
1 week ago
$190K - $260K *
Lead and enhance multi-channel Customer Experience operations, ensuring exceptional customer satisfaction and performance metrics across Phone, Email, and Chat. Drive strategic improvements and develo...
Reposted 2 days ago
Director, Email & Lifecycle Marketing (REMOTE)
$110K - $130K *
Unlock potential by leading a dynamic email and lifecycle marketing program, driving high-volume campaigns while optimizing deliverability and engagement. You'll collaborate cross-functionally and gui...
1 week ago
Director, Email & Lifecycle Marketing (REMOTE)
$120K - $145K *
Join a team that's driving email and lifecycle marketing strategies, leading a high-performing group to execute over 40 campaigns weekly. Balance commercial success with member engagement by optimizin...
1 week ago
Senior Director, Customer Education
$130K - $150K *
Optimize educational frameworks by leading customer training initiatives, creating engaging certifications, and directly crafting content that enhances learning and compliance in a collaborative envir...
3 weeks ago
$150K - $180K *
Empower product strategy and market success as you lead a dynamic team, driving insights from customer needs and competitive landscapes to enhance positioning and go-to-market strategies for innovativ...
2 days ago
Director, Security Enablement (Remote)
$150K - $180K *
Oversee cross-functional programs and security metrics for risk coordination, ensuring clarity and prioritization of security initiatives within the Financial Services and Data unit. Engage with leade...
3 weeks ago
$110K - $135K *
Innovate and lead client engagements, driving strategic insights and integrated solutions in a fast-paced healthcare environment while mentoring cross-functional teams towards operational excellence a...
1 week ago
Director Demand Generation & ABM, Integrated Marketing Strategy
$160K *
Lead the charge in crafting and executing integrated marketing strategies across diverse channels while driving account-based marketing initiatives that enhance brand visibility and revenue growth thr...
5 days ago
$80K - $95K *
Drive growth by developing innovative sales strategies and exceeding revenue goals in a dynamic environment. Collaborate cross-functionally to offer tailored solutions, while autonomously managing you...
Reposted 2 weeks ago
$88K - $129K *
Lead the charge in shaping effective internal communications strategies that align with company goals. You'll engage and inform teams during periods of change while fostering a culture of transparency...
3 weeks ago
$150K - $180K *
Accelerate progress at the forefront of global expansion by driving strategic sales, building key relationships, and shaping market presence for our high-impact services in the New York Metro area. Ow...
2 weeks ago
$150K - $180K *
Accelerate growth by driving sales in VC-backed tech firms, forging C-level relationships, and leading complex deals. Leverage support and networks to position solutions for global expansion and estab...
2 weeks ago
Executive Director of Product Management , Resiliency
$150K - $214K *
Join a team that's redefining healthcare product management through innovative supply chain solutions. Lead cross-functional initiatives and shape the future of resilience in healthcare with strategic...
Reposted 2 days ago
Senior Director, Content Strategy & Corporate Communications
$150K - $180K *
Elevate corporate communications and content strategy, driving narrative governance and multi-channel engagement. Lead a diverse team to enhance brand visibility, stakeholder alignment, and measurable...
Reposted 1 week ago
Director, Business Development
$110K - $130K *
Drive growth by shaping strategic partnerships and optimizing processes in a dynamic business development role. Collaborate with teams to enhance e-commerce performance, create lead generation strateg...
Reposted 2 days ago
Senior Director, Web & Digital Marketing
$151K - $210K *
Join a team that's redefining digital strategy for B2B SaaS. Lead comprehensive initiatives that enhance visibility, optimize user experience, and drive performance marketing, all while managing exter...
Reposted 2 weeks ago
Director of Product Management
$150K - $180K *
Champion innovative product strategies and lead BRS initiatives, collaborating with cross-functional teams to enhance bankruptcy risk solutions. Drive market adoption and deliver data-driven insights...
1 week ago
$225K - $250K *
Lead the charge in expanding our technology banking platform by managing client relationships, driving business development, and executing credit strategies. Collaborate with senior bankers and partne...
3 days ago
$204K - $326K *
Drive customer trust by leading security initiatives and governance, optimizing internal operations, and enhancing communication across stakeholders. Transform security from compliance to a proactive...
5 days ago
Senior Manager of Customer Success (Enterprise)
$160K - $175K *
Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...
Reposted 3 days ago
$125K - $160K *
Lead the charge in enterprise sales within the Life, Annuities & Health sector, driving growth through strategic customer relationships and complex software sales. Own the full sales cycle from prospe...
3 weeks ago
Sr. Director, Customer Identity and Access Management
$292K - $466K *
Champion the evolution of customer identity and access management, leading engineering teams to innovate and execute key strategies that enhance the user experience across platforms while ensuring rob...
3 weeks ago
$130K - $165K *
Champion transformative growth within enterprise insurance accounts by leveraging extensive industry expertise, strategic account management, and consultative selling to drive revenue and client satis...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.