Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$180K - $210K *

Shape the future of oncology partnerships by driving strategy and execution to expand Daymark's network among leading practices focusing on value-based care. Cultivate relationships, close deals, and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Innovate the growth strategy for our impact-driven organization, leading teams in expanding revenue while effectively enhancing patient engagement and outcomes in underserved communities. Drive measur...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$190K - $260K *

Lead and enhance multi-channel Customer Experience operations, ensuring exceptional customer satisfaction and performance metrics across Phone, Email, and Chat. Drive strategic improvements and develo...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by leading a dynamic email and lifecycle marketing program, driving high-volume campaigns while optimizing deliverability and engagement. You'll collaborate cross-functionally and gui...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Join a team that's driving email and lifecycle marketing strategies, leading a high-performing group to execute over 40 campaigns weekly. Balance commercial success with member engagement by optimizin...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$130K - $150K *

Optimize educational frameworks by leading customer training initiatives, creating engaging certifications, and directly crafting content that enhances learning and compliance in a collaborative envir...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Empower product strategy and market success as you lead a dynamic team, driving insights from customer needs and competitive landscapes to enhance positioning and go-to-market strategies for innovativ...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Oversee cross-functional programs and security metrics for risk coordination, ensuring clarity and prioritization of security initiatives within the Financial Services and Data unit. Engage with leade...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $135K *

Innovate and lead client engagements, driving strategic insights and integrated solutions in a fast-paced healthcare environment while mentoring cross-functional teams towards operational excellence a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$160K *

Lead the charge in crafting and executing integrated marketing strategies across diverse channels while driving account-based marketing initiatives that enhance brand visibility and revenue growth thr...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Drive growth by developing innovative sales strategies and exceeding revenue goals in a dynamic environment. Collaborate cross-functionally to offer tailored solutions, while autonomously managing you...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$88K - $129K *

Lead the charge in shaping effective internal communications strategies that align with company goals. You'll engage and inform teams during periods of change while fostering a culture of transparency...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Accelerate progress at the forefront of global expansion by driving strategic sales, building key relationships, and shaping market presence for our high-impact services in the New York Metro area. Ow...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Accelerate growth by driving sales in VC-backed tech firms, forging C-level relationships, and leading complex deals. Leverage support and networks to position solutions for global expansion and estab...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $214K *

Join a team that's redefining healthcare product management through innovative supply chain solutions. Lead cross-functional initiatives and shape the future of resilience in healthcare with strategic...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Elevate corporate communications and content strategy, driving narrative governance and multi-channel engagement. Lead a diverse team to enhance brand visibility, stakeholder alignment, and measurable...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive growth by shaping strategic partnerships and optimizing processes in a dynamic business development role. Collaborate with teams to enhance e-commerce performance, create lead generation strateg...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$151K - $210K *

Join a team that's redefining digital strategy for B2B SaaS. Lead comprehensive initiatives that enhance visibility, optimize user experience, and drive performance marketing, all while managing exter...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$150K - $180K *

Champion innovative product strategies and lead BRS initiatives, collaborating with cross-functional teams to enhance bankruptcy risk solutions. Drive market adoption and deliver data-driven insights...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$225K - $250K *

Lead the charge in expanding our technology banking platform by managing client relationships, driving business development, and executing credit strategies. Collaborate with senior bankers and partne...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$204K - $326K *

Drive customer trust by leading security initiatives and governance, optimizing internal operations, and enhancing communication across stakeholders. Transform security from compliance to a proactive...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $175K *

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$125K - $160K *

Lead the charge in enterprise sales within the Life, Annuities & Health sector, driving growth through strategic customer relationships and complex software sales. Own the full sales cycle from prospe...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$292K - $466K *

Champion the evolution of customer identity and access management, leading engineering teams to innovate and execute key strategies that enhance the user experience across platforms while ensuring rob...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$130K - $165K *

Champion transformative growth within enterprise insurance accounts by leveraging extensive industry expertise, strategic account management, and consultative selling to drive revenue and client satis...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.