Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$90K - $120K *

Transform client experiences by leading software implementation projects. Collaborate with diverse teams to define project objectives, manage resources, and drive successful deployments while ensuring...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Grow your career by driving product adoption and customer success in B2B SaaS. Lead engagements, build relationships, and map out expansion strategies with clients to enhance their experience and achi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Drive growth by shaping strategic partnerships and optimizing processes in a dynamic business development role. Collaborate with teams to enhance e-commerce performance, create lead generation strateg...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $160K *

Join a dynamic team to shape Gummicube's marketing strategy, leading a diverse group to drive growth and brand awareness through innovative programs, digital marketing, and strategic partnerships acro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$117K - $150K *

Drive growth in advanced advertising by engaging clients and agencies through data-driven solutions. Collaborate across teams to enhance audience activation strategies and lead negotiations for new bu...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Media

$130K - $180K *

Join us to lead and enhance client engagement strategies, driving operational excellence and fostering loyalty in a fast-paced environment focused on measurable value and client success across multipl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$166K - $225K *

Unlock potential by leading strategic operations in process improvement and customer service. Oversee cross-departmental initiatives, streamline workflows, and enhance service delivery while fostering...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Accelerate growth through strategic partnerships that drive pipeline and revenue. Build strong relationships with key stakeholders and collaborate across teams to deliver measurable business impact in...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$200K - $220K *

Accelerate progress at driving sales growth through Managed Service Providers. Leverage your expertise in cybersecurity technology sales to identify and enable new partnerships, ensuring pipelines are...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$180K - $220K *

Lead the charge in developing and executing the Enterprise Builder program, driving targeted ABM strategies, and ensuring pipeline growth through strategic executive engagement and comprehensive accou...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Transform strategic client engagement and drive commercial growth through innovative solutions and senior-level relationship building to meet client objectives and enhance market positioning...

US-AnywhereRemote

Reposted 2 days ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$190K - $260K *

Lead the charge in operationalizing ecosystem strategies across multiple partners, enhancing co-sell and fulfillment processes, and developing scalable engagement models to drive revenue growth and ec...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$93K - $170K *

Drive growth by engaging media agencies, executing strategic sales plans, and optimizing audience data solutions to enhance client relationships and campaign effectiveness. Leverage expertise in digit...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$90K - $120K *

Transform the customer support landscape by leading and innovating support teams, enhancing operational excellence, and driving exceptional service delivery to strengthen customer relationships and sa...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$138K - $181K *

Join a team that's redefining corporate events through strategic leadership, innovative planning, and team empowerment, delivering high-impact experiences that drive engagement and meet business objec...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Join a dynamic team as you manage client invoicing, collections, and performance metrics. Utilize your strong communication and organizational skills to enhance workflow efficiency and foster client r...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $180K *

Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $175K *

Join a team that's dedicated to elevating client engagement strategies, fostering multi-level relationships, and driving retention among top-tier customer accounts while ensuring satisfaction and coll...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Accelerate progress at the intersection of Sales, Marketing, and Customer Experience. Lead revenue operations to enhance forecasting, integrate AI solutions, and optimize processes, driving scalable g...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$200K - $220K *

Drive strategic partner management, leading a high-performing team to achieve significant revenue growth while fostering strong executive relationships and enhancing partner productivity across the ec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$130K - $180K *

Lead the charge in redefining go-to-market operations through strategic analytics and AI innovation, driving revenue growth and customer retention while partnering across teams to ensure scalable exec...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Champion the creation of impactful brand and marketing strategies that drive growth and engagement. Lead a high-performing team to deliver innovative campaigns using data-driven insights to enhance me...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Engage in strategic leadership to drive scalable healthcare implementation processes. Collaborate across teams to enhance client experiences, ensuring seamless project execution and robust data manage...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $160K *

Join a team that's redefining data solutions by leading the Data Products & Engineering department, shaping cutting-edge data architectures and innovative client-facing analytics solutions that drive...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.