Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $130K *

Drive revenue growth by managing enterprise accounts, developing key stakeholder relationships, executing strategic sales initiatives, and delivering tailored supply chain solutions that address clien...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Transportation

$140K - $185K *

Champion strategic insights in FP&A to empower data-driven decision-making across the organization. Lead financial modeling and forecasting efforts while collaborating with executives to enhance perfo...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $125K *

Join a dynamic team to lead and optimize demand generation programs that drive awareness and convert leads into sales opportunities. Collaborate cross-functionally to enhance marketing strategies and...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Transform client engagement through strategic account management, driving growth and innovation in digital marketing solutions for a diverse portfolio of enterprises, including Fortune 500 companies...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$142K - $213K *

Analyze industry standards to enhance quality and regulatory compliance. Drive internal audits, support cross-functional teams, and influence strategic decisions, ensuring high-quality service deliver...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$60K - $150K *

Lead transformative business development initiatives by leveraging your existing nonprofit network to drive growth, engage stakeholders, and close enterprise-level consulting deals. Embrace autonomy w...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$130K - $180K *

Drive strategic transactions in a high-impact legal role. Collaborate with leadership on M&A, investments, and partnerships, leveraging strong legal expertise to shape processes and enhance stakeholde...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$143K - $225K *

Drive product success by managing the lifecycle from strategy to delivery, collaborating with clients and teams to prioritize enhancements, and ensuring a seamless experience while supporting sales ef...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$236K - $296K *

Build transformative agent tools and workflows that enhance customer service. Lead a dynamic team to implement AI-driven efficiencies while ensuring a seamless agent experience. Drive strategic initia...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $130K *

Advance product-led growth by driving acquisition and conversion strategies. Collaborate with cross-functional teams to optimize user experience, enhance SEO tactics, and deliver measurable impact thr...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $210K *

Lead the charge in driving enterprise storage solutions revenue and market growth by managing strategic relationships within assigned territories while ensuring customer satisfaction and effective col...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $210K *

Empower business growth by leading enterprise storage sales in a dynamic territory. Drive strategic partnerships, manage key client relationships, and exceed sales goals through collaboration and inno...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $210K *

Lead strategic enterprise sales initiatives, enhancing market presence and relationships in your territory, while collaborating closely with partners to achieve exceptional revenue growth and customer...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $120K *

Pioneer an innovative marketing operating framework that empowers teams. Collaborate with leadership to design a strategic marketing plan, enabling clarity and repeatable processes for long-term growt...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$114K - $152K *

Drive your career forward as a Senior Deal Desk Manager, leading a team to optimize complex sales deals. Collaborate across functions to ensure compliance, enhance revenue processes, and improve deal...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$100K *

Advance transformative growth as a leader in consumer brand scaling, leveraging DTC marketing expertise to drive revenue from $80MM to $300MM+. Collaborate strategically in a dynamic, remote setting d...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $200K *

Lead the charge in scaling a global DTC brand, driving revenue growth with innovative marketing strategies and establishing impactful retail partnerships for strategic expansion. Your expertise will s...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $145K *

Elevate user experiences by designing seamless consumer interactions across web and mobile. Collaborate closely with engineering to drive product strategy and foster system-level thinking, ensuring hi...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $145K *

Transform consumer experiences by designing cohesive, high-quality products across digital platforms. Join a dynamic team that values ownership and innovation, while shaping strategies to elevate user...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$155K - $175K *

Shape the future of revenue operations by enhancing Salesforce processes and infrastructure. Collaborate with GTM teams and leverage AI to drive insights for improved efficiency and growth in Sales an...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Drive impactful educational experiences by crafting high-quality medical content, managing grant development, and utilizing analytical skills to enhance collaborative learning in healthcare. Foster re...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Advance your career as you lead the development of high-quality medical content, manage grant processes, and create innovative educational strategies in a collaborative environment focused on improvin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Engage with enterprise clients to drive product adoption and long-term success. Collaborate cross-functionally, leverage your B2B SaaS expertise, and help clients achieve excellence in hiring with our...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $250K *

Drive product strategy and execution, leading a team of PMs to enhance growth, retention, and profitability across unique market verticals while prioritizing customer and Pro needs in a dynamic, AI-dr...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.