Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $120K *

Elevate partner marketing initiatives by managing impactful campaigns and collaborations. Collaborate with teams to enhance messaging, assess project performance, and drive engagement through strategi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Engage actively with partners to execute innovative marketing strategies, manage assets, and optimize impactful campaigns throughout the funnel. Collaborate with teams to enhance performance and drive...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Help us drive impactful partner marketing campaigns across the funnel, collaborating with teams to manage assets and measure success. This role is vital in enhancing relationships within the digital p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $140K *

Take ownership of Adobe Experience Cloud project implementations, ensuring timely delivery and alignment with business goals. Lead cross-functional teams, manage stakeholder engagement, and drive digi...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$115K - $165K *

Drive partner success by developing strategic channel relationships, optimizing sales alignment, and enhancing DevSecOps integration across the US West region. Champion partner performance with robust...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$300K - $360K *

Play a key role in driving growth and new business within enterprise accounts through tailored strategies, deep market understanding, and executive engagement while meeting revenue targets in a data-d...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $105K *

Innovate customer success by managing accounts, driving RQI Portfolio adoption, and achieving financial goals. Build long-term relationships and ensure customer satisfaction to enhance the lifesaving...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Lead the charge in implementing Microsoft Dynamics 365 CRM solutions for a major initiative, ensuring customization, integration, and data migration excellence while collaborating closely with stakeho...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $180K *

Shape the future of partnerships by leading high-stakes deals with enterprise clients. Drive growth through collaboration in the Fintech and Financial Services sectors to create impactful commercial a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$172K - $202K *

Innovate within identity and access management by providing expert insights and strategies to clients on best practices in identity governance, privileged access, and AI tools, enhancing cybersecurity...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $135K *

Transform healthcare outcomes by leading strategic partnerships with health systems and large practices. Drive measurable results while mentoring junior team members and advocating for customer needs...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $115K *

Champion end-to-end service delivery across IT projects, ensuring seamless onboarding, exceptional quality, and proactive leadership of cross-functional teams while managing project financials to driv...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $120K *

Join us to lead growth and capture efforts for strategic federal opportunities. This high-impact role blends strategy and execution, leveraging technology to create competitive bids and drive measurab...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$205K - $295K *

Pioneer enterprise-wide AI adoption by creating strategies that enhance productivity and drive value. Lead cross-functional teams, foster a culture of change, and ensure effective technology integrati...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Collaborate to architect the future of CX technology, designing a scalable platform ecosystem that enhances customer interactions while leading high-performing teams in systems design and AI experienc...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Engage a high-performing mid-market sales team, driving growth through strategic channel partnerships and innovative sales strategies. Foster performance through coaching and performance monitoring to...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Transform customer journeys by leading technical onboarding and fostering long-term partnerships. Combine engineering skills with relationship building to drive adoption, streamline data integration...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$357K - $407K *

Join us in leading a global Customer Engineering team focused on AI infrastructure and edge computing. Shape customer engagement and drive the deployment of advanced solutions across multiple regions...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $125K *

Unlock potential by leading complex commerce initiatives and shaping digital strategies for high-profile clients. Collaborate with teams to deliver impactful products, ensuring alignment and clarity i...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$188K - $230K *

Elevate your career as a Lead Data Engineer, driving the development of scalable data pipelines and collaborating with analytics teams to enhance AI/ML initiatives across the organization while mentor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Shape the future of enterprise project management by effectively leading multiple mid to large-scale projects. Ensure seamless implementation and exceptional client satisfaction within a fast-paced te...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$175K - $325K *

Transform customer experiences by leading technical success initiatives, optimizing adoption strategies, and maximizing outcomes across a cutting-edge data security and privacy platform, fostering col...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$140K - $170K *

Shape a thriving sales organization by leading and developing a motivated team. Drive strategic initiatives to boost revenue while fostering collaboration and strong customer relationships across the...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$119K - $160K *

Champion innovative pipeline strategies that empower teams across sales, marketing, and operations to drive revenue growth. Own end-to-end program lifecycle and leverage data-driven insights to enhanc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Shape the future of B2B marketing with innovative strategies, focusing on content creation, digital marketing, and sales enablement, while driving measurable business impact in a fast-paced SaaS envir...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.