Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $145K *

Transform brand strategy by analyzing data, guiding creative direction, and optimizing advertising performance to enhance brand presence and engagement, driving success across various channels and par...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$96K - $135K *

Shape the customer journey for secure financial access, driving product strategy for login and authentication while reducing friction and enhancing user trust through collaboration and innovation acro...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$103K - $128K *

Create impactful product strategies and drive execution in healthcare quality measurement. Collaborate cross-functionally to deliver products that align customer needs with business objectives, levera...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$177K - $290K *

Lead the design strategy for cutting-edge B2B software, crafting a unified user experience. Collaborate with leadership and drive innovation through human-centered, AI-enabled design practices that en...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $150K *

Champion revenue growth by building strategic partnerships within agencies and consulting firms. Take ownership of pipeline, driving direct sales and co-selling initiatives while collaborating across...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Champion client relationships by managing a portfolio of health plans and providers. Drive organic growth and improve program efficiency while ensuring compliance and delivering high-quality solutions...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion integration partnerships by managing the lifecycle of inbound requests, collaborating cross-functionally, and enhancing partner experiences through technical guidance and operational excellen...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$161K - $190K *

Join a team that's driving strategic initiatives, optimizing governance, and enhancing operational effectiveness in a complex data center environment while collaborating across various functional doma...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Join a fast-paced team as you shape our product direction, driving customer engagement and retention for a climate tech company focused on sustainable agriculture. Collaborate cross-functionally to de...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$81K - $105K *

Advance your sales career by driving demand and building enterprise accounts. In this hybrid role, you'll engage with industry leaders while honing your SaaS sales skills and paving the way for future...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$98K - $152K *

Drive enterprise-wide service excellence by optimizing delivery, enhancing client and provider experiences, and implementing continuous improvement strategies. Collaborate cross-functionally to elevat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive commercial growth by leading large-scale energy solution sales for enterprise clients. Engage executive stakeholders, manage complex contracts, and innovate sustainable solutions while achieving...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Lead the charge in developing impactful product marketing strategies that resonate with K-12 decision-makers. Drive adoption and revenue growth through compelling messaging and AI-enabled processes, e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $216K *

Lead the strategy and optimization of the Enterprise Legal Management platform. Collaborate across teams to enhance legal operations, drive user adoption, and ensure technology solutions align with bu...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$160K - $190K *

Champion the development and execution of a customer-facing AI agent, enhancing shopping experiences through strategic vision, cross-functional collaboration, and effective management of AI-human inte...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$109K - $160K *

Unlock potential by driving expansion of high-profile Regional Enterprise accounts through strategic relationship building, consultative selling, and tailored technology solutions, fostering growth an...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$122K - $165K *

Lead the charge in shaping data engineering practices, enhancing quality and delivery standards for enterprise data products. Collaborate with cross-functional teams to drive scalable solutions and en...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$191K - $320K *

Drive transformative solutions by leading the Global Acceleration Hub, enhancing delivery excellence, and forging cross-functional partnerships to scale customer success and service growth within the...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $230K *

Shape the future of asset management by driving global strategy, revenue growth, and service innovation. Lead a high-performing team to deliver exceptional value in regulated environments, ensuring co...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$180K - $220K *

Join a team that's shaping performance marketing across a $1B+ portfolio. You'll lead the strategy, manage a talented team, and drive growth through innovative paid media efforts that enhance efficien...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$180K - $220K *

Lead and innovate performance marketing strategies across a vast brand portfolio. Drive measurable outcomes, build high-performing teams, and collaborate with cross-functional leaders to optimize paid...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $145K *

Lead the design and implementation of robust security measures to protect sensitive health information, ensuring compliance with HIPAA and other regulations while collaborating with cross-functional t...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $270K *

Elevate client relationships by driving strategic data and cloud solutions, focusing on opportunity creation in biopharmaceuticals. Collaborate with account teams to lead complex deals and position as...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$126K - $189K *

Join a team that's leading provider enrollment operations, ensuring timely onboarding, compliance, and accuracy. Drive strategic initiatives and enhance operational efficiency across networks while co...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $110K *

Solve complex production challenges and ensure system stability as a key technical support resource. Collaborate cross-functionally to enhance customer satisfaction through effective incident manageme...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.