Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Analyst, Customer Experience
$85K - $110K *
Unlock potential by driving operational excellence in the Voice of Customer program. Manage survey execution, analyze feedback data, and translate insights into actionable strategies that enhance cust...
4 days ago
Lead Director - Aetna Strategy
$100K - $231K *
Drive strategic initiatives within a high-impact team, collaborating closely with executives to explore new growth avenues in healthcare. Utilize market insights and simplify complexities to foster in...
3 days ago
Director / VP, Data Center Decarbonization & Environmental Solutions
$120K - $180K *
Drive transformative partnerships in a fast-growing sector by generating revenue through enterprise sales for environmental solutions in infrastructure. Build relationships, close contracts, and shape...
2 days ago
Customer Success Manager | Mid-Market
$70K - $95K *
Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...
4 weeks ago
Director - MGA & Program Claims
$150K - $175K *
Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...
4 weeks ago
(Senior) Director, Business Development (U.S.)
$164K - $266K *
Join a dynamic team to drive strategic growth in microbial and mammalian sectors, building key partnerships and influencing commercial strategies in a fast-paced CDMO environment...
Reposted 4 days ago
Director of Product - Enterprise Data & Analytics
$122K - $232K *
Advance your career by leading enterprise data analytics products, guiding global teams, and driving business outcomes through strategic product management and technical leadership. Collaborate to ali...
Yesterday
$180K - $200K *
Unlock potential by leading analytics strategy and influencing healthcare outcomes through advanced insights and collaboration. Drive impactful solutions, mentor talent, and excel in complex data envi...
3 weeks ago
$90K - $130K *
Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...
Reposted 2 days ago
Mid-Market Account Executive - Remote
$70K - $95K *
Accelerate progress at identifying and closing new business opportunities via consultative sales in the healthcare sector, nurturing relationships, and driving exceptional client experiences through s...
3 weeks ago
Director, Product Management - NIPR
$175K - $200K *
Manage the product team, driving strategy, standardization, and high-quality delivery across diverse product lines while leading cross-functional collaboration and fostering a culture of innovation...
2 weeks ago
$101K - $140K *
Lead the charge in client retention and growth by building trust with C-Level Executives. Drive value delivery, identify growth opportunities, and manage a territory of large enterprise clients to exc...
1 week ago
$101K - $140K *
Collaborate with C-Level Executives to drive client growth and retention, ensuring maximum value delivery from services. Own the sales process in a high-revenue territory while building trusted relati...
3 weeks ago
$101K - $140K *
Tackle complex sales challenges by driving client growth and retention. Build trusted relationships with C-Level executives in large enterprises. Own forecasting, create value, and achieve sales targe...
4 weeks ago
$123K - $130K *
Accelerate progress at the intersection of nutrition and healthcare, driving impactful client partnerships while managing a diverse portfolio. You'll ensure client satisfaction and program success thr...
1 week ago
$80K - $100K *
Accelerate progress at franchise locations by fostering the adoption and optimization of sales training and processes, ensuring revenue growth and an enhanced customer experience through strategic coa...
2 weeks ago
Director of Consultant Relations
$181K - $237K *
Unlock potential by developing strategic partnerships and enhancing channel programs. As a leader, you’ll drive market expansion and nurture relationships with brokers and consultants to elevate the a...
2 days ago
Senior Demand Generation Manager
$125K - $135K *
Accelerate demand generation efforts through engagement-driven strategies, leading webinars and email campaigns while collaborating with sales to enhance pipeline success and optimize program ROI...
3 weeks ago
Senior Customer Success Manager
$100K - $130K *
Empower customer success by managing SMB and midmarket portfolios, fostering relationships, ensuring retention, and driving growth through tailored solutions. Collaborate cross-functionally to enhance...
1 week ago
Director, Product Experience & Design
$180K - $230K *
Lead transformative user experience and design strategies. Drive AI integration into product workflows for innovative, customer-centric experiences that elevate organizational standards and product qu...
1 week ago
Product Marketing - Sr Manager /Director
$120K - $160K *
Shape our AI product marketing strategy and narrative. Lead go-to-market initiatives, influence product roadmaps, and develop compelling messaging to drive adoption and revenue growth. Engage cross-fu...
2 days ago
$140K - $170K *
Execute complex, cross-functional initiatives while navigating ambiguity and redefining operational models. Your strategic insights and leadership will propel projects to success and enhance overall o...
Today
Senior Director, Pricing & Analytics
$184K - $231K *
Shape the future of pricing strategy and commercial analysis. Lead cross-functional teams to deliver impactful pricing models, ensuring revenue growth and strategic alignment within the EPM product po...
Yesterday
$120K - $180K *
Champion revenue growth by managing complex enterprise accounts. Drive strategic value, develop multi-year plans, and foster executive relationships to maximize account performance and adopt innovativ...
4 days ago
Account Executive - SaaS Communities
$55K - $128K *
Collaborate to drive sales for a groundbreaking SaaS platform in student engagement. Own the customer journey, leverage sales expertise, and spearhead growth initiatives to enhance student experiences...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.