Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$85K - $110K *

Unlock potential by driving operational excellence in the Voice of Customer program. Manage survey execution, analyze feedback data, and translate insights into actionable strategies that enhance cust...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $231K *

Drive strategic initiatives within a high-impact team, collaborating closely with executives to explore new growth avenues in healthcare. Utilize market insights and simplify complexities to foster in...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $180K *

Drive transformative partnerships in a fast-growing sector by generating revenue through enterprise sales for environmental solutions in infrastructure. Build relationships, close contracts, and shape...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$70K - $95K *

Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $175K *

Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$164K - $266K *

Join a dynamic team to drive strategic growth in microbial and mammalian sectors, building key partnerships and influencing commercial strategies in a fast-paced CDMO environment...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$122K - $232K *

Advance your career by leading enterprise data analytics products, guiding global teams, and driving business outcomes through strategic product management and technical leadership. Collaborate to ali...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$180K - $200K *

Unlock potential by leading analytics strategy and influencing healthcare outcomes through advanced insights and collaboration. Drive impactful solutions, mentor talent, and excel in complex data envi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Accelerate progress at identifying and closing new business opportunities via consultative sales in the healthcare sector, nurturing relationships, and driving exceptional client experiences through s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $200K *

Manage the product team, driving strategy, standardization, and high-quality delivery across diverse product lines while leading cross-functional collaboration and fostering a culture of innovation...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$101K - $140K *

Lead the charge in client retention and growth by building trust with C-Level Executives. Drive value delivery, identify growth opportunities, and manage a territory of large enterprise clients to exc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$101K - $140K *

Collaborate with C-Level Executives to drive client growth and retention, ensuring maximum value delivery from services. Own the sales process in a high-revenue territory while building trusted relati...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$101K - $140K *

Tackle complex sales challenges by driving client growth and retention. Build trusted relationships with C-Level executives in large enterprises. Own forecasting, create value, and achieve sales targe...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$123K - $130K *

Accelerate progress at the intersection of nutrition and healthcare, driving impactful client partnerships while managing a diverse portfolio. You'll ensure client satisfaction and program success thr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Accelerate progress at franchise locations by fostering the adoption and optimization of sales training and processes, ensuring revenue growth and an enhanced customer experience through strategic coa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$181K - $237K *

Unlock potential by developing strategic partnerships and enhancing channel programs. As a leader, you’ll drive market expansion and nurture relationships with brokers and consultants to elevate the a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $135K *

Accelerate demand generation efforts through engagement-driven strategies, leading webinars and email campaigns while collaborating with sales to enhance pipeline success and optimize program ROI...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Empower customer success by managing SMB and midmarket portfolios, fostering relationships, ensuring retention, and driving growth through tailored solutions. Collaborate cross-functionally to enhance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$180K - $230K *

Lead transformative user experience and design strategies. Drive AI integration into product workflows for innovative, customer-centric experiences that elevate organizational standards and product qu...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $160K *

Shape our AI product marketing strategy and narrative. Lead go-to-market initiatives, influence product roadmaps, and develop compelling messaging to drive adoption and revenue growth. Engage cross-fu...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $170K *

Execute complex, cross-functional initiatives while navigating ambiguity and redefining operational models. Your strategic insights and leadership will propel projects to success and enhance overall o...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$184K - $231K *

Shape the future of pricing strategy and commercial analysis. Lead cross-functional teams to deliver impactful pricing models, ensuring revenue growth and strategic alignment within the EPM product po...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Champion revenue growth by managing complex enterprise accounts. Drive strategic value, develop multi-year plans, and foster executive relationships to maximize account performance and adopt innovativ...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$55K - $128K *

Collaborate to drive sales for a groundbreaking SaaS platform in student engagement. Own the customer journey, leverage sales expertise, and spearhead growth initiatives to enhance student experiences...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.