Salesforce

Senior Director, BVS, Customer Financial Officer

Salesforce • $198K — $266K *
US-Anywhere
+ 6 other locationsRemote
Finance & Insurance
15+ years of experience
Job Overview by Ladders

Qualifications

  • 20+ years of experience in management consulting, investment banking, or corporate strategy
  • Proven track record in advising on large-scale digital transformations
  • Demonstrated ability to build relationships with C-Suite executives
  • Deep expertise in corporate finance and financial modeling
  • Exceptional cross-functional leadership skills
  • Industry expertise in Financial Services or Healthcare preferred
  • MBA or equivalent advanced degree is highly preferred

Responsibilities

  • Lead strategic workshops with C-Suite executives to frame transformation initiatives
  • Serve as a trusted advisor, quantifying business value of transformation projects
  • Oversee development of board-level business cases and ROI analyses
  • Act as a senior Deal Advisor, influencing negotiation strategies
  • Guide customers in establishing frameworks for measuring value post-sale
  • Coordinate with cross-functional teams to align on strategic customer engagements
  • Mentor and coach team members on value-based selling and executive engagement

Benefits

  • Comprehensive health and wellness programs
  • Flexible work arrangements to support work-life balance
  • Professional development resources and mentorship opportunities
  • Access to cutting-edge technology and tools
  • Collaborative and inclusive company culture
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

This is an outstanding opportunity to join the Salesforce Business Value Services (BVS) team as a senior-level strategic advisor, a role focused on influencing outcomes for our most strategic customers. The Field CFO is a pinnacle individual contributor role, serving as a critical engagement layer designed to shape and guide executive decision-making. This role represents a blend of executive-level strategic counsel, frontline commercial execution, and a relentless focus on financial stewardship to drive tangible results.

The Salesforce Business Value Services (BVS) team is a critical partner to the Sales organization, providing indispensable strategic guidance for our largest and most complex customer engagements. In today's market, with C-Suite and board-level executives expecting rigorous cost justification for all technology investments, this role is more critical than ever. As a Field CFO, you will operate as a peer to our customers' C-Suite and executives across LOBs/Divisions, Technology, and Finance, helping them frame their most ambitious transformation programs in the language of strategic and financial impact that directly influences their key business outcomes. You will be the indispensable strategic business partner shepherding our customers from initial strategy to a state of readiness for sustainable value realization, ensuring that every step is architected to produce measurable results.

You will be responsible for overseeing our largest deals, serving as a trusted advisor to both customer executives and our own senior sales leadership. Your work will involve evangelizing sophisticated investment justifications, architecting complex commercial structures, and challenging conventional thinking to lead the financial and strategic aspects of deal negotiation to maximize mutual value and materially influence the final deal outcome. We are seeking a seasoned executive with deep financial acumen, a consultative mindset, and a proven track record of advising on large-scale digital transformations and influencing successful outcomes.

What You Will Be Doing
  • Transformation Envisioning & Value Framing: Lead discovery dialogues and strategic workshops with the C-Suite and executives across LOBs/Divisions, Technology, and Finance, challenging the customer to develop a provocative point of view on value creation. Influence the co-creation of a compelling transformation imperative that connects our platform's capabilities directly to the customer's highest-priority strategic and financial objectives, shaping the desired business outcomes from the very beginning.
  • Executive Advisory & Strategic Partnership: Serve as a direct strategic advisor to customer executives, shepherding them in the quantification and articulation of the tangible business value and financial impact of their transformation initiatives with Salesforce. Build and maintain relationships based on trust and credible expertise with the C-Suite and executives across LOBs/Divisions, Technology, and Finance, leveraging this influence to drive consensus and commitment to a shared vision of success.
  • Financial Justification & Investment Strategy: Oversee the development of and evangelize board-level business cases and sophisticated ROI/TCO analyses that serve as the financial foundation for significant technology investments. Influence the investment decision by ensuring the financial justification is rigorous, defensible, and directly tied to the expected business outcomes.
  • Commercial & Negotiation Leadership: Act as a senior "Deal Advisor" for our most strategic accounts. You will oversee the development of comprehensive deal strategies, negotiation plans, and concession strategies designed to drive higher ACV capture and reduce discounting, evangelizing this approach with senior sales management and directly influencing the commercial outcome of the deal.
  • Value Realization Readiness: Shepherd the customer through the process of establishing a framework for measuring value, thereby preparing them to engage in post-sales value realization processes and ensuring they are equipped to achieve the business outcomes defined in the initial business case.
  • Cross-Functional Leadership: Act as a central point of orchestration, working with core BVS practitioners, account teams, and extended teams (REG Industries Leadership, SE leadership, GTM leadership, CSG leadership, ProServ, GSIs, etc.) to ensure alignment and a unified approach to strategic customer engagements, influencing the internal team to rally behind a common goal of delivering customer outcomes.
  • Thought Leadership & Mentorship: Act as a senior mentor and coach to the broader BVS and sales ecosystem. Disseminate best practices in value-based selling, financial acumen, and executive engagement to elevate the capabilities of the entire team, thereby influencing the team's ability to consistently deliver outstanding customer outcomes.


What We Are Looking For
  • Executive Experience: 20+ years of combined experience in top-tier management consulting, investment banking, corporate strategy, or an executive-level value advisory role. A proven track record as a technology buyer or as a leader of large-scale digital transformation programs is essential.
  • Executive Gravitas: Demonstrable experience building relationships with and advising the C-Suite and executives across LOBs/Divisions, Technology, and Finance on strategic business and technology investments.
  • Financial & Commercial Acumen: Deep expertise in corporate finance, sophisticated financial modeling, investment analysis, and deal structuring. Ability to lead complex, multi-threaded commercial negotiations with a focus on maximizing value.
  • Strategic Storytelling: Mastery of translating complex business and technology concepts into compelling, value-based narratives that resonate at the board level.
  • Leadership: Exceptional cross-functional leadership skills with the ability to orchestrate and align large, diverse teams (Sales, Solution Engineering, GTM, Legal, Deal Desk, etc.) around a unified deal strategy.
  • Industry Expertise: Deep experience and understanding of Financial Services (Banking/Lending, Wealth/Asset Management, or Insurance), Healthcare (Payer, Provider, MedTech, Pharma), or the broader Canadian market.
  • Education: An MBA or equivalent advanced degree is highly preferred.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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