Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Director, Identity and Access Management
$250K - $300K *
Transform the future of identity and access management by leading strategic initiatives, modernizing legacy systems, and ensuring compliance with evolving security standards. Drive operational effecti...
Today
Lead Director, Network Management
$100K - $231K *
Lead initiatives to enhance Commercial/Medicare networks by negotiating agreements, managing provider relationships, and collaborating cross-functionally to meet strategic goals and improve healthcare...
4 days ago
Senior Director Software Engineering - Evernorth Health Services
$195K - $325K *
Join a dynamic team to lead the modernization and operational excellence of technology platforms, driving innovation and strategic alignment across business and engineering functions for impactful out...
Today
Senior Content Producer, HubSpot Academy
$94K - $142K *
Empower professionals by transforming educational content into engaging multi-channel assets. Collaborate with experts to enhance reach through social media, video, and newsletters, ensuring impactful...
2 days ago
$206K - $300K *
Empower client relationships as a strategic leader, driving growth and innovation, while overseeing a robust portfolio in a dynamic retail environment, ensuring operational excellence and the evolutio...
Reposted 3 days ago
Senior Customer Success Manager, Mid Market
$123K - $194K *
Optimize customer success through strategic engagement and expert relationship management. Leverage your SaaS experience to guide enterprise customers, ensuring they maximize their value from solution...
6 days ago
VP, Product Management - Core Lending
$187K - $300K *
Lead the charge in enhancing core lending products, owning product P&L, and driving competitive strategies. Collaborate across teams to deliver growth, optimize market positioning, and ensure complian...
2 weeks ago
$106K - $197K *
Lead the charge in maximizing sales within the Small Government segment, managing existing client accounts, and executing growth strategies to safeguard revenue and enhance customer satisfaction withi...
2 weeks ago
$100K - $120K *
Reimagine business development by driving a dynamic sales pipeline across defense, renewable, and oil & gas sectors. Build lasting client relationships while identifying new market opportunities to ac...
1 week ago
Sr. Regional Web Product Manager
$131K - $155K *
Drive regional website strategy for multiple international markets. Collaborate cross-functionally to enhance user experience, support AEO/SEO initiatives, and manage web performance metrics. Lead exp...
Reposted 3 days ago
Manager, Client Services, AI, CX
$120K - $145K *
Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...
Reposted 3 days ago
Vice President, Client Partnership
$160K - $200K *
Lead the charge in client success by managing a diverse portfolio while driving sales growth and innovative solutions. Collaborate with multiple teams to exceed client expectations and foster strategi...
2 weeks ago
Principal Product Manager, Directed Workflows
$169K - $284K *
Innovate and lead the strategic vision for AI-driven sales and service workflows. Drive cross-functional collaboration to optimize customer journeys and enhance decision-making through advanced AI sys...
3 weeks ago
$173K - $259K *
Champion a centralized executive recruiting function to attract and hire top-tier leadership talent globally. Drive excellence in hiring practices and build robust talent pipelines to sustain company...
3 weeks ago
$90K - $100K *
Join a dynamic team as a Senior Program Manager, driving client success and fostering relationships through strategic marketing solutions. Collaborate cross-functionally to execute impactful digital a...
1 week ago
$150K - $180K *
Redefine sales success by spearheading strategic growth initiatives, building relationships, and driving profitability in telecommunications. Leverage your market expertise to create effective sales p...
3 weeks ago
$83K - $110K *
Champion the go-to-market strategy, ensuring successful product launches through impactful messaging and cross-functional collaboration, while translating complex technical concepts into clear custome...
1 week ago
Director, Product Management - Health Savings Accounts - Remote
$134K - $230K *
Grow your impact by leading the end-to-end product strategy for a transformative HSA portfolio, ensuring seamless integration and consumer experience while driving innovation and measurable growth acr...
4 days ago
Manager Large Enterprise Sales Development
$110K - $130K *
Lead the charge in developing a high-performing Sales Development team, crafting strategies that generate quality pipeline in the Large Enterprise segment. Drive coaching, performance metrics, and cro...
2 weeks ago
Director, Enterrpise Sales - East
$255K - $391K *
Transform strategic sales operations by leading high-performing teams, driving account-based execution, and influencing growth initiatives. This role offers the opportunity to shape sales strategy and...
1 week ago
$73K - $93K *
Join a team that's dedicated to driving exceptional results through innovative inbound marketing strategies. Collaborate effectively with colleagues to optimize SEO and content marketing, fostering im...
Reposted 1 week ago
Director of Partnerships - US Remote
$125K - $150K *
Join a team that's redefining partnerships by creating and scaling a revenue-generating partner program. You'll strategize and deepen relationships, build systems, and lead a small team, all while own...
Reposted 5 days ago
$160K - $230K *
Partner with us to drive product strategy and innovation in mobility, leading a dynamic team across autonomous tech, software, and data analytics, while ensuring customer-first development and excepti...
Reposted today
Senior Director, Pharmacovigilance
$230K - $325K *
Lead strategic pharmacovigilance initiatives, ensuring compliance and operational excellence for global drug safety, signal management, and regulatory submissions, while preparing for Phase 3 developm...
3 weeks ago
Channel Account Director--West Region (US)
$135K - $150K *
Engage in developing and executing partner strategies to enhance revenue growth. Nurture relationships with key referral partners and resellers across the Western United States, driving market share e...
Reposted 3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.