Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$250K - $300K *

Transform the future of identity and access management by leading strategic initiatives, modernizing legacy systems, and ensuring compliance with evolving security standards. Drive operational effecti...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$100K - $231K *

Lead initiatives to enhance Commercial/Medicare networks by negotiating agreements, managing provider relationships, and collaborating cross-functionally to meet strategic goals and improve healthcare...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$195K - $325K *

Join a dynamic team to lead the modernization and operational excellence of technology platforms, driving innovation and strategic alignment across business and engineering functions for impactful out...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Healthcare

$94K - $142K *

Empower professionals by transforming educational content into engaging multi-channel assets. Collaborate with experts to enhance reach through social media, video, and newsletters, ensuring impactful...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$206K - $300K *

Empower client relationships as a strategic leader, driving growth and innovation, while overseeing a robust portfolio in a dynamic retail environment, ensuring operational excellence and the evolutio...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$123K - $194K *

Optimize customer success through strategic engagement and expert relationship management. Leverage your SaaS experience to guide enterprise customers, ensuring they maximize their value from solution...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$187K - $300K *

Lead the charge in enhancing core lending products, owning product P&L, and driving competitive strategies. Collaborate across teams to deliver growth, optimize market positioning, and ensure complian...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$106K - $197K *

Lead the charge in maximizing sales within the Small Government segment, managing existing client accounts, and executing growth strategies to safeguard revenue and enhance customer satisfaction withi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Reimagine business development by driving a dynamic sales pipeline across defense, renewable, and oil & gas sectors. Build lasting client relationships while identifying new market opportunities to ac...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$131K - $155K *

Drive regional website strategy for multiple international markets. Collaborate cross-functionally to enhance user experience, support AEO/SEO initiatives, and manage web performance metrics. Lead exp...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Lead the charge in client success by managing a diverse portfolio while driving sales growth and innovative solutions. Collaborate with multiple teams to exceed client expectations and foster strategi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$169K - $284K *

Innovate and lead the strategic vision for AI-driven sales and service workflows. Drive cross-functional collaboration to optimize customer journeys and enhance decision-making through advanced AI sys...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$173K - $259K *

Champion a centralized executive recruiting function to attract and hire top-tier leadership talent globally. Drive excellence in hiring practices and build robust talent pipelines to sustain company...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$90K - $100K *

Join a dynamic team as a Senior Program Manager, driving client success and fostering relationships through strategic marketing solutions. Collaborate cross-functionally to execute impactful digital a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Redefine sales success by spearheading strategic growth initiatives, building relationships, and driving profitability in telecommunications. Leverage your market expertise to create effective sales p...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$83K - $110K *

Champion the go-to-market strategy, ensuring successful product launches through impactful messaging and cross-functional collaboration, while translating complex technical concepts into clear custome...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $230K *

Grow your impact by leading the end-to-end product strategy for a transformative HSA portfolio, ensuring seamless integration and consumer experience while driving innovation and measurable growth acr...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in developing a high-performing Sales Development team, crafting strategies that generate quality pipeline in the Large Enterprise segment. Drive coaching, performance metrics, and cro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$255K - $391K *

Transform strategic sales operations by leading high-performing teams, driving account-based execution, and influencing growth initiatives. This role offers the opportunity to shape sales strategy and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$73K - $93K *

Join a team that's dedicated to driving exceptional results through innovative inbound marketing strategies. Collaborate effectively with colleagues to optimize SEO and content marketing, fostering im...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Join a team that's redefining partnerships by creating and scaling a revenue-generating partner program. You'll strategize and deepen relationships, build systems, and lead a small team, all while own...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Business Services

$160K - $230K *

Partner with us to drive product strategy and innovation in mobility, leading a dynamic team across autonomous tech, software, and data analytics, while ensuring customer-first development and excepti...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Transportation

$230K - $325K *

Lead strategic pharmacovigilance initiatives, ensuring compliance and operational excellence for global drug safety, signal management, and regulatory submissions, while preparing for Phase 3 developm...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $150K *

Engage in developing and executing partner strategies to enhance revenue growth. Nurture relationships with key referral partners and resellers across the Western United States, driving market share e...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.