Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$121K - $192K *

Grow enterprise accounts by driving retention, upselling, and deepening strategic relationships. Collaborate with stakeholders to execute impactful account plans and lead the full commercial cycle. Sh...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$121K - $192K *

Drive growth by managing enterprise accounts, ensuring retention, and expanding relationships. Partner strategically with customers to tailor solutions that align with their objectives, creating measu...

US-AnywhereRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in redefining business systems through innovative engineering, focusing on data architecture and integration. Drive transformational technology practices across cross-functional teams...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Lead and shape the Enterprise narrative, empowering sales and marketing teams with strategic insights and compelling content. Engage complex stakeholders to drive growth and alignment across all custo...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Explore future opportunities in enterprise sales aimed at large K-12 districts, fostering meaningful relationships and driving impactful solutions in the EdTech space, leveraging your experience in co...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$190K - $299K *

Join a team that's transforming enterprise deals by negotiating cloud agreements, providing legal guidance, and collaborating with Sales to drive customer transactions, ensuring smooth processes acros...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$180K - $240K *

Drive customer success across the Americas by leading a high-performing team focused on retention, expansion, and satisfaction, ensuring operational excellence in both pre and post-sales experiences f...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$280K - $357K *

Transform the Solutions Engineering landscape by leading a dynamic team of engineers, fostering collaboration and driving key opportunities. Partner cross-functionally to create scalable processes tha...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $150K *

Shape the future of healthcare connectivity by leading product strategy and delivery for advanced imaging solutions. Leverage your expertise in DICOM, FHIR, and cloud technologies to drive innovation...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $95K *

Lead customer enablement for North America OEM accounts, ensuring satisfaction and operational excellence. Oversee issue resolution, process improvements, and cross-team collaboration to drive revenue...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$119K - $186K *

Shape commercial strategy and governance for GPO and Buying Group relationships, driving alignment and execution across key opportunities. Collaborate with cross-functional teams to enhance visibility...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$200K - $250K *

Join a dynamic team driving sales growth in the cybersecurity sector by acquiring new accounts and building strong relationships. Focus on introducing innovative solutions and achieving quotas while m...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $185K *

Unlock potential by leading the marketing strategy for a health tech innovator. Drive brand awareness and demand generation while managing a multi-year growth plan. Collaborate across teams to create...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Champion strategic financial leadership by building analytics and reporting systems across a SaaS organization. Drive data-informed decisions to optimize growth, enhance visibility, and facilitate hig...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Transform the landscape of data security by leading a strategic product line focused on agent-based solutions, driving innovation from inception to market success, and collaborating cross-functionally...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $143K *

Grow sales in the SMB sector by leading all aspects of the sales cycle, leveraging partnerships, and developing a deep understanding of the cybersecurity landscape to exceed revenue targets and drive...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Drive strategic growth by leading enterprise sales and expanding SaaS solutions in a greenfield market. Engage with C-level stakeholders to provide tailored identity verification and fraud prevention...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's shaping the future of integrated marketing. Drive demand generation, execute campaigns, and leverage data insights to influence sales outcomes. Collaborate closely with key stakehol...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$188K - $245K *

Empower innovation by leading a UX design team focused on clinical workflows. Collaborate across functions, drive strategic direction, and enhance AI integration while advancing design quality in heal...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $100K *

Discover a rewarding opportunity to drive strategic growth and new business development in the Food Distribution sector. Use your expertise to lead initiatives, foster key partnerships, and achieve re...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$135K - $160K *

Transform member engagement by building a world-class lifecycle marketing strategy, optimizing omni-channel communications, and driving actionable insights. This hands-on, player-coach role blends cre...

US-AnywhereRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$100K - $120K *

Explore a pivotal role leading complex, cross-functional projects from initiation to completion. Leverage your project management expertise to ensure timely delivery, budget adherence, and stakeholder...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$172K - $258K *

Unlock potential by leading data operations and analytics in Medicare Advantage, driving quality improvements and stakeholder collaboration to ensure accurate and actionable data insights for informed...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $146K *

Elevate corporate engagement by developing strategies and building relationships with key corporate donors. Drive fundraising efforts, manage partnerships, and collaborate across teams to achieve ambi...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Transform customer engagement by creating impactful marketing strategies for cutting-edge AI legal solutions, ensuring seamless collaboration across teams and delivering rapid, high-quality content an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.