Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$182K - $251K *

Join our team to lead the strategy and vision for innovative data products, enhancing our data platform and customer experiences. Collaborate across teams to drive exceptional insights and deliver sol...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$210K - $250K *

Accelerate progress at the forefront of data product innovation, leading enterprise strategies, driving growth, and shaping the future of customer-facing data solutions while ensuring compliance and e...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $180K *

Join a team that's driving strategic growth by managing key EMS accounts, fostering collaborative relationships and ensuring operational excellence for above-market revenue growth and shared success i...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Elevate your career by serving as a senior escalation point for technical issues, guiding junior team members, and ensuring timely resolutions for complex client requests in a dynamic support environm...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $140K *

Join a team that drives growth and profitability by managing relationships with mid-tier brand partners, balancing multiple priorities, and helping brands seize opportunities in resale for maximum GMV...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$87K - $157K *

Empower healthcare providers through strategic partnerships and data-driven insights to enhance value-based care initiatives, improve performance, and drive member outcomes by utilizing innovative str...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Champion the development and execution of global technical enablement strategies, leading a high-performance team to ensure sales readiness across technical landscapes while driving innovation in lear...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$75K - $90K *

Help us optimize customer success by leveraging your expertise to build strong partnerships, drive growth, and ensure satisfaction while enabling organizations to achieve their business objectives and...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Drive product strategy and lifecycle management, ensuring compliance and seamless operations across teams while leading technical support and RMA functions. Collaborate with cross-functional teams to...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Technical Services

$130K - $160K *

Advance your career by leading a high-velocity sales team, driving revenue growth and operational excellence. Shape talent development and leverage AI to enhance productivity while achieving ambitious...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$185K - $210K *

Lead and optimize global technology services across Adobe and Salesforce ecosystems. Drive strategic direction, client delivery, and team growth in a fast-paced environment. Champion technical excelle...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$106K - $140K *

Empower sales growth by leading a team across the West region, establishing key objectives and coaching sales managers to enhance dealer relationships and maximize performance while promoting our auto...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $150K *

Reimagine product management by driving clarity and accountability across teams. Lead a strong function that aligns customer needs with business goals, ensuring successful delivery of product initiati...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Drive enterprise-level sales by leading strategic initiatives with major grocery retailers. Leverage industry expertise to shape sales strategies, close complex deals, and deepen relationships, ultima...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$190K - $225K *

Champion innovative partnerships in healthcare ecosystems by developing and executing strategic acquisition plans, building executive relationships, and driving significant revenue growth through coll...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a dynamic team to optimize revenue operations, enhance systems, and drive data-driven insights. Collaborate with cross-functional leaders to elevate sales performance and operational excellence i...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$94K - $125K *

Drive growth in healthcare supply chain solutions by forming strategic partnerships, managing complex accounts, and influencing executive stakeholders to deliver impactful business results and enhance...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $105K *

Shape impactful insights through analytics, driving data-informed decisions for healthcare clients. Collaborate with cross-functional teams to enhance marketing performance and audience understanding...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$113K - $175K *

Elevate your impact by leading database implementation projects throughout the development life cycle. Collaborate with clients as a trusted advisor, shaping data strategies and delivering high-qualit...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$171K - $251K *

Innovate executive communications strategies to elevate leadership visibility across diverse audiences. Collaborate with cross-functional teams and craft impactful messages that drive clarity and enga...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$256K - $352K *

Transform enterprise sales performance as you lead a high-performing team in driving growth and managing complex engagements across the East region. Collaborate cross-functionally to achieve strategic...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $165K *

Join a team that's driven to enhance client health and satisfaction. As a key leader, manage Fortune 500 client relationships, champion product innovations, and influence strategic decisions to foster...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Explore opportunities to drive growth and maintain key enterprise accounts, utilizing advanced identity management solutions while fostering executive-level relationships to achieve sales quotas and i...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$141K - $234K *

Shape the future of healthcare consulting as you guide executive leaders in revenue cycle transformation, drive operational improvements, and mentor future talent while maintaining high client satisfa...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $210K *

Transform delivery excellence by leading a dynamic team, optimizing client engagement, and innovating internal processes while driving profitability in a rapidly scaled, AI-native consulting environme...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.